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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have used Alibris for used books for a long time now and they have always given me good service and the books have all been as described.
I like the search feature, I can always find what I'm looking for.
Quick & Easy as it should be!
Good price, good service. You offered the book that I wanted.
I absolutely love shopping with Alibris, have never been disappointed.
It is easy to search and find a great deal on my books, whether just as is or with coupons.
Alibris had the titles I was looking for at excellent prices for used editions in excellent (fine) condition.
Alibris always has a variety of titles, excellent price range, and quick shipping.
I'm just appointed that you didn't show me how much the shipping would cost until I had spent a lot of time ordering. I was very shocked at the total price and almost quit ordering. Can you now tell me how much it cost for each book to be shipped? Also, if it comes from the same store, Do I pay just one shipping price from that store?
Received my order in a reasonable amount of time. 3 different vendors, so their response times will likely differ. This order was easy.
Hello,
When I wanted to choose Check Out as a Guest, the printed message said that you already had my email and I could not choose to check out as a first time customer.
The two messages (Check Out as a Guest and the other in red on the check out page) are inconsistent and therefore, a little confusing. They should say the same think. If you are checking out as a guest, it's not necessarily your first time checking out. You might just have forgotten your password, and want to fast track that checkout.
Excellent from start to finish, and excellent service. Will certainly order again.
Good price, quality. Quick response. Like supporting not for profits.
It was easy to find exactly what I was looking for and a range of offers from different booksellers. My order was fulfilled very quickly and arrived in perfect condition.
I love her writing style.
Just getting into it.
Baneful magic with ethics.
Quick & accurate service, this is an iconoclastic book for a colleague.
Good price, fair. The other number of characters - don't know what to say
Keep up the great work! I have been using your service for many years and you have always come through.
Always good! Every time I order a book it arrives just as described and within the shipping time frame. I really like your service!
The search is simple, the results are clear, and checkout is efficient. Perfect online shopping experience
I got all four volumes at once and getting them at the original price would have been a bit too pricey for me. Everything arrived very quickly, even faster than the estimated shipping, and the books were in pretty good condition. The only thing I don't like, is that every book has a red dot at the bottom of the pages. It bleeds into the pages a little bit and is a little annoying, especially for the pages that have art on them (Pretty sure that a seller specific thing). But other than that everything was exactly as described and the price was pretty good.
Easy to find books and great prices; easy to read page and details
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.