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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found what I was looking for… thank you! I like the older writers and stick to the classics when discipling young believers.
Great prices and a wide selection of books. I would highly recommend alibris.com.
Great selection and reasonable prices.
Easy to find specific books. Quick checkout. Great speed in receiving orders. Thanks.
I missed free shipping because I didn't press checkout button twice.
I kind of hate that the postage always costs more than the book. Otherwise the experience of buying probably 100 books over the years has been excellent.
Wish the shipping was cheaper, but the purchasing is great.
Very fast delivery. I was very surprised the good conditions of all the used books that I ordered.
The book I was looking for was rare, European, and expensive. I got it quick, easy, and for a good price. Thank you!
Found the book I wanted - Good condition - reasonable price.
Able to check out smoothly even without have to register / create a log-in etc.
The book I ordered came quickly and has some damage to the structure, but is as described. Can't beat the deal I got.
Great service and always have what I am looking for when I need it in a hurry
Super! Gave the information I was looking to find. Clearly explained.
Easy, convenient, and quick online shopping. Easy to navigate website.
Quick and easy process. It doesn't get any better than Alibris.
I go on the Alibris site from time to time. I have usually been able to find items I would like to purchase. The condition descriptions are always spot on for the products I choose and the value and price I pay is better than other online sources.
Very easy to find what I want and then select items to purchase.
Searches always quick and accurate. Choice of price and condition.
Reliable accurate information and prompt service on past orders.
Found my used book, great price, mailed to me fast. It was well package, the book was in great condition. Will do business with Alibris again. Thank you.
Books are easy to find and there are usually many options to choose from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.