Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 106,833

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Julie K.
Unfollow Julie K.
Share Review
Report Review

First time using it alibis.com
February 2, 2025

First time using it alibis.com. So far, so good. I do despise being FORCED TO TYPE A 50+ character review. I didn't sign up for an English ESSAY EXAM.

Date of experience: January 23, 2025
New Jersey
1 review
0 helpful votes
Follow Maureen C.
Unfollow Maureen C.
Share Review
Report Review

Love Alibris
February 2, 2025

I purchase from Alibris whenever I can. It is a wonderful bookshop.

Date of experience: January 23, 2025
Canada
1 review
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Share Review
Report Review

Great place to shop online for books.
February 2, 2025

Long time shopper. The first place I go to when looking for a hard to find book.

Date of experience: January 23, 2025
Missouri
1 review
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Share Review
Report Review

Quality products, great prices
February 2, 2025

Ordered several books that were relatively recent releases, but used, in like new condition and were cheaper than I could get elsewhere.

Date of experience: January 23, 2025
New Mexico
1 review
0 helpful votes
Follow Marie R.
Unfollow Marie R.
Share Review
Report Review

Quick
February 2, 2025

Quick. Not a lot of screens or stuff to fill in. I liked that I could see a picture of the book.

Date of experience: January 23, 2025
Colorado
1 review
0 helpful votes
Follow Erika P.
Unfollow Erika P.
Share Review
Report Review

Easy to order
February 2, 2025

It was easy to order. I received my books within a couple of weeks. I have recommended to co-workers who are back in school with me.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
Follow Ruth K.
Unfollow Ruth K.
Share Review
Report Review

Reliable and trustworthy
February 2, 2025

Direct, honest and responsive. Such a nice change from other companies with opaque origins and practices.

Date of experience: January 23, 2025
Arizona
1 review
0 helpful votes
Follow Kayla G.
Unfollow Kayla G.
Share Review
Report Review

Book as described with minor cosmetic defects as you could expect for a used book.

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
Follow Gwen W.
Unfollow Gwen W.
Share Review
Report Review

Was completely satisfied.
February 2, 2025

I would recommend to anyone. Was satisfied with every step of the order.

Date of experience: January 23, 2025
Illinois
1 review
0 helpful votes
Follow Dennis S.
Unfollow Dennis S.
Share Review
Report Review

Delivery took way too long!
February 2, 2025

Ordered Dec 28. Received Jan 21. It sat in a facility just a few miles from my home for over a week! NUTS!

Date of experience: January 23, 2025
Canada
1 review
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

When I can't find what I am looking for locally, Alibris is my go-to. Their network of stores across North America is truly impressive.

Date of experience: January 23, 2025
Louisiana
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

Great service.
February 2, 2025
Updated review

Was easy to navigate the alibris website and easy to find and order the book.

Date of experience: January 23, 2025

Great prices at Alibris
August 18, 2024
Previous review

I'm so glad I discovered Alivris! Great books at great prices. Thank you Alibris!

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Convenient literary shopping
February 2, 2025

Easily search by author, title, or subject. Consumers are typically presented with several cost options, based upon the condition of the material. Book sellers are rated, allowing discriminating consumers a number of variables against which to evaluate any potential purchase.

Date of experience: January 23, 2025
Rhode Island
1 review
0 helpful votes
Follow Christal H.
Unfollow Christal H.
Share Review
Report Review

Easy to find what I was looking for, price of the book I needed to order for college.

Date of experience: January 23, 2025
Pennsylvania
2 reviews
1 helpful vote
Follow thomas d.
Unfollow thomas d.
Share Review
Report Review

I ordered a book
February 2, 2025

The book came in good time and good condition. A simple transaction, no problems. Afterwords you get e-mails a lot, no big deal.

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
Follow ANNE L.
Unfollow ANNE L.
Share Review
Report Review

Very Fast, good prices
February 2, 2025

Large selection, excellent prices, fast shipping - easy to use website

Date of experience: January 23, 2025
Connecticut
1 review
0 helpful votes
Follow Suzannah O.
Unfollow Suzannah O.
Share Review
Report Review

No thanks
February 2, 2025

Please make survey shorter if you're going to ask me to confirm my shipment

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
Follow Mae B.
Unfollow Mae B.
Share Review
Report Review

Good condition, minor dents and no highlights on the pages. Delivery took a while.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
Follow Alexis K.
Unfollow Alexis K.
Share Review
Report Review

Great UI and UX
February 2, 2025

Great UI and UX. All information was accessible, something not often found on most sites.

Date of experience: January 23, 2025
New York
1 review
0 helpful votes
Follow Jocelyn K.
Unfollow Jocelyn K.
Share Review
Report Review

I was very satisfied with the services/products. Thank you!

Date of experience: January 23, 2025