On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
New to this site, thought the shipping was a bit high. Will check your site out again.
I loved the prices for the books but the cost of shipping them to the same address was so high.
Great but I'd like a little more info on the books themselves.
Poor communication and responsive. The added words required to meet this response is a perfect example of the poor service.
Quick and easy. The selection is great and the prices are fair.
Finding the book and making the purchase was seamless and very easy.
Alibris always comes through! The site is easy to navigate and the shipping is quick!
Over the years I have had several occasions to hunt for out-of-print books. Alibris always has what I need.
I absolutely love Alibris I have ordered so many books and so has my husband! Prices are fantastic 👌 I've never once had a problem!
Have been ordering from Alibris books for some time. Never disappoints.
Your book company, prices and delivery are top notch, but maybe you should find a better carrier. The USPS is very unreliable; we're on a rural route and sometimes we don't get mail for over a week. Packages get lost, don't come promptly and sometimes look mishandled. We have to take any important mail to town. This started when DeJoy was appointed.
It was a good experience. The books came fast except for one which took longer than I was expecting other than than that it was great.
Very easy and efficient. Able to sign out as guest and use Paypal
The books are just what I needed for friends. The shipping cost more than the books total but I would pay more on amazon.
Quick ordering and website layout.
Great book selection too.
So quick and easy! Also a really great price, even with shipping.
Fair price able to obtain book titles that may not be available in libraries.
Great Selection and affordable prices for some of my favorite and hard to find manga series.
Researched this purchase and Alibris had the best price hands down. Delivery was fast. I am totally satisfied. Thank you.
Found the books I wanted at very reasonable prices. In fact, they actually cost less than the shipping, so still a very reasonable total price overall.
Cite is easy to use. Like the prices you seem to have everything
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members