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AlibrisReviews 104,323

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
857
value
9,913
shipping
9,903
quality
9,896
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It was easy to find what I wanted and make the purchase.

Date of experience: January 17, 2021
California
1 review
0 helpful votes
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Very good, but please clarify whether "shipping" means the number of days before the order is filled or the number of days before expected delivery. Only after I'd chosen and paid did I get the answer.

Date of experience: January 17, 2021
Michigan
1 review
0 helpful votes
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Always come here to find interesting reads at absolutely wonderful prices

Date of experience: January 17, 2021
Texas
1 review
0 helpful votes
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Never heard of this site, but to process of buying is smooth..

Date of experience: January 17, 2021
South Carolina
1 review
0 helpful votes
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It is very easy to locate the author of the book you wish to purchase.

Date of experience: January 16, 2021
Washington
1 review
0 helpful votes
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A Suggestion
January 16, 2021
Updated review

Please include the year that a movie was released as a search field.

Date of experience: January 16, 2021

Please include the year that a movie was released as...
January 1, 2021
Previous review

Please include the year that a movie was released as a search field.

Date of experience: January 1, 2021
Texas
1 review
0 helpful votes
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Alibris usually has any of the books I'm looking for and it's super easy to find used ones for cheaper than other places.

Date of experience: January 16, 2021
Minnesota
1 review
0 helpful votes
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Located a hard to find book at a lower price previously listed here and on other sites. Bought it just after it listed!

Date of experience: January 16, 2021
Colorado
1 review
0 helpful votes
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So far?
January 16, 2021

So far? Good! Just wished only 1 shipping charge per order. Excited to receive my orders!

Date of experience: January 16, 2021
Washington
2 reviews
0 helpful votes
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So easy with PayPal!
January 16, 2021

So easy with PayPal! I will definitely start using this site!

Date of experience: January 16, 2021
Pennsylvania
2 reviews
0 helpful votes
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~~~
February 15, 2021

~~~

Date of experience: January 16, 2021
South Carolina
1 review
0 helpful votes
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I chose all my books, did not close out, simply went to another page by opening another window. When I went back, all my choices were gone and my cart was empty. This included many books. I had to start over.

Date of experience: January 16, 2021
Montana
2 reviews
0 helpful votes
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Great search feature, made it easy to find what I was after, with a range of prices I was looking to find.

Date of experience: January 16, 2021
Illinois
1 review
0 helpful votes
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Very easy prices when ordering
January 16, 2021

Very easy prices when ordering. Processing and shipping cost fair.

Date of experience: January 16, 2021
California
1 review
0 helpful votes
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Did not show shipping price until check-out. :( Shipping price and options should be displayed on item listing page like on Amazon and ebay.

Date of experience: January 16, 2021
Virginia
1 review
0 helpful votes
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Great so far
January 16, 2021

Great so far. Books a little pricey, however this for a specific gift.

Date of experience: January 16, 2021
Michigan
1 review
0 helpful votes
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Always have liked the Alibis customer service. Thank you. Appreciate the ease of finding all the books I can't always find any where else.

Date of experience: January 15, 2021
Ohio
1 review
0 helpful votes
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Love shopping with you
January 15, 2021

Love shopping with you. Shipping is always quick and you have puzzle books I can't find anywhere else.

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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Your audiobook cds have never failed to function. Thank you
This evening the experience was easy peasy

Date of experience: January 15, 2021
Illinois
1 review
0 helpful votes
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Often takes too long for the item to be delivered to the carrier for shipping

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2021