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AlibrisReviews 102,674

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
811
value
9,119
shipping
9,109
quality
9,103
This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
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It satisfied my search for this hard to find cd that contains the song that my wife and I deemed our song

Date of experience: May 9, 2021
Tennessee
1 review
0 helpful votes
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Found everything I wanted at great prices. Ordering was easy & fast.

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Sometimes the shipping takes too much time for the added costs

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Fast and easy
May 9, 2021

Fast and easy. I like the array of payment options also.

Date of experience: May 9, 2021
Indiana
1 review
0 helpful votes
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Very easy to navigate and find what you're looking for. Bravo.

Date of experience: May 9, 2021
Florida
1 review
0 helpful votes
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Email offered a coupon "Weekend Sale | $15 Coupon + Free Shipping, Edward" but I could find no way to retrieve the code. Feels like bate and switch.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent selection and options, very nice experience

Date of experience: May 9, 2021
New Jersey
1 review
0 helpful votes
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Very approachable and easy to understand the site.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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Friendly, easy to follow
May 9, 2021

Friendly, easy to follow. However I understood there were no shipping charges, yet I paid for shipping.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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I believe it is what I want, but I am not sure because you did not make a clear enough description of the item. A little more detail please
Thank You

Date of experience: May 9, 2021
Illinois
1 review
0 helpful votes
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Quick and easy to follow instructions for ordering.

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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As usual, the book I wanted was easy to find and order.

Date of experience: May 9, 2021
California
2 reviews
0 helpful votes
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Easy to scroll through books
May 8, 2021

Easy to scroll through books. Search entered brought up the category I was looking for

Date of experience: May 8, 2021
Michigan
1 review
0 helpful votes
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I appreciate the summaries of the novels available, very much.

Date of experience: May 8, 2021
California
2 reviews
0 helpful votes
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Reasonable pricing!
May 8, 2021

Reasonable pricing! Purchased from Alibris before and was pleased!

Date of experience: May 8, 2021
Nevada
2 reviews
9 helpful votes
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Convenient and reliable method to buy and sell books

Date of experience: May 8, 2021
Arizona
1 review
0 helpful votes
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OK
June 7, 2021

OK. Why do you overcharge on taxes? What do you do with the additional and extra tax you collect?

Date of experience: May 8, 2021
New York
1 review
0 helpful votes
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I tried to register for a new account w you, and after I entered my password and confirmed it, suddenly I was someplace else; and I couldn't get back to registering, so I just ordered the book as a guest.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
Canada
1 review
0 helpful votes
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Good selection of books, reasonably priced. Orders processed in Canadian funds which is a bonus. Thanks

Date of experience: May 8, 2021
Alabama
1 review
0 helpful votes
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You need to offer coupons that are more realistic--not just to reward those that can order huge amounts of books.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021