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AlibrisReviews 102,070

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,867
shipping
8,857
quality
8,851
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Hard to sign in
May 7, 2021

Hard to sign in. I had to re-enter my email 6 times

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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Books have been arriving earlier that expected, to my delight.

Date of experience: May 7, 2021
Virginia
1 review
0 helpful votes
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You had the books I wanted at good prices. I appreciate your dependable service.

Date of experience: May 7, 2021
New York
1 review
0 helpful votes
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First time buyer...
May 7, 2021

First time buyer... This is a "test" run for me... if i receive the book in a timely manner with NO problems, i'm sure i will purchase MANY more. I have bought over 50 books this year from another site.

Date of experience: May 7, 2021
Illinois
1 review
0 helpful votes
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I have ordered a lot from here and so far pleased with service.

Date of experience: May 7, 2021
South Carolina
1 review
0 helpful votes
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You make it easy with the stored customer info,, thanks.

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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Had some issues at checkout and your CS was wonderful at helping me out.

Date of experience: May 7, 2021
Illinois
2 reviews
0 helpful votes
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Good selection, however was unable to upgrade the shipping on my order

Date of experience: May 7, 2021
Utah
1 review
0 helpful votes
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Thank you for your wonderful site, it's lifesaver!

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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Could not enter coupon I received in an email. Very frustrating.

Date of experience: May 7, 2021
District of Columbia
2 reviews
16 helpful votes
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Shopping is fine
May 7, 2021

Shopping is fine. However the website was a bit of a pain updating my information

Date of experience: May 7, 2021
Indiana
1 review
0 helpful votes
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Always support used bookstores, small bookstores, non-hegemonic corporate bookstores!

Date of experience: May 6, 2021
Alabama
1 review
0 helpful votes
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A bit more detail about condition of used dvd would be useful.

Date of experience: May 6, 2021
New Jersey
1 review
0 helpful votes
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Quick, simple, easy! Not time consuming. The system for making this order precise.

Date of experience: May 6, 2021
Rhode Island
2 reviews
0 helpful votes
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Had what I wanted at decent total cost. Will see if it arrives and when and if in good shape. Can > stars next time.

Date of experience: May 6, 2021
California
1 review
0 helpful votes
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Alibris is my go to when I want an actual book instead of an eBook. Always a good selection and the vendors do a great job of getting the product shipped.

Date of experience: May 6, 2021
Mexico
1 review
0 helpful votes
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I found my book at a good price. Looking forward to receiving it soon.

Date of experience: May 6, 2021
Washington
1 review
0 helpful votes
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I have found the best deal of the book that I want it for a long time!

Date of experience: May 6, 2021
Utah
1 review
0 helpful votes
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Great so far
May 6, 2021

Great so far. Fingers crossed shipping and delivery are quick! :)

Date of experience: May 6, 2021
California
1 review
0 helpful votes
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Prices are reasonable and the service is excellent. Alibris is also highly recommended by a Caltech chemistry professor/friend of mine!

Date of experience: May 6, 2021