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AlibrisReviews 101,881

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
795
value
8,786
shipping
8,776
quality
8,770
This company responds to reviews on average within 1 day
North Carolina
1 review
0 helpful votes
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Excellent
May 22, 2021

Excellent. You always have the old books I loved and treasured, and at great prices. I love new fiction, but I want all the books I read as I was growing up. Thank you for making it possible.

Date of experience: May 22, 2021
South Carolina
1 review
0 helpful votes
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Site is easy to navigate
May 22, 2021

Site is easy to navigate. Book info is easy to read and concise.

Date of experience: May 22, 2021
California
2 reviews
0 helpful votes
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The website signing in after selecting the books I wanted completely erased what I had chosen. I had to start all over. The estimated shipping cost before displaying no cost stressed me out a little. Outside of that, I found the books I wanted and from the same location. So hopefully the book will all come in one delivery.

Date of experience: May 22, 2021
Ohio
1 review
0 helpful votes
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Ordering was very easy and I like that you accept PayPal. Hopefully, shipping will be as promised.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Lots of choices
May 21, 2021

Lots of choices. Good prices. Quick, good execution. Books received mostly as advertised, except occasional problem with use of stock photos that don't match actual book.

Date of experience: May 21, 2021
New Jersey
2 reviews
0 helpful votes
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I always enjoy shopping on Alibris! Great selections and the prices can't be beat.

Date of experience: May 21, 2021
North Carolina
1 review
0 helpful votes
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Everything smooth so far
May 21, 2021

Everything smooth so far. Importantly, I googled the title after the Amazon price seemed too high. I think I'll continue to do so.

Date of experience: May 21, 2021
Florida
1 review
0 helpful votes
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Has every book I need and the prices are the best!

Date of experience: May 21, 2021
Kentucky
1 review
0 helpful votes
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It's always a pleasure to shop on Alibris, the selection is endless and things usually get to me fast.

Date of experience: May 21, 2021
South Carolina
1 review
0 helpful votes
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Easy, just what I need at the right price! Thanks!

Date of experience: May 21, 2021
Washington
1 review
0 helpful votes
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Great prices and I generally find any title I'm looking for.

Date of experience: May 21, 2021
California
2 reviews
0 helpful votes
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Very good, large images of books in menu, easy to toggle from menu of books to wish list to cart. Clear instructions to deal with these matters.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
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You have to make that Shipping Address area more prominent - it's really easy to overlook it and ship the order to someone in your past that you may or may not have said some harsh words to and threw them out of your house and deflated their tires.

Date of experience: May 21, 2021
Arizona
1 review
0 helpful votes
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This ordering went very fast, very user-friendly site.

Date of experience: May 21, 2021
Oregon
2 reviews
0 helpful votes
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Would be nice if you would combine shipping on orders.

Date of experience: May 21, 2021
Ohio
1 review
0 helpful votes
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Fairly easy, a little unorganized, made it difficult to browse.

Date of experience: May 21, 2021
New York
3 reviews
0 helpful votes
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Found what I needed in good condition and at an excellent price.

Date of experience: May 21, 2021
Colorado
1 review
0 helpful votes
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Only issue was a bit of difficulty in finding where to enter coupon code and seeing it applied.

Date of experience: May 21, 2021
Washington
1 review
0 helpful votes
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Found all of the books I needed in one place rather than hunting all over the internet... nice platform!

Date of experience: May 21, 2021
Illinois
1 review
0 helpful votes
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Stated "eligible for free shipping " but alas this was NOTvthe case. The old "bait and switch". Deceitful!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2021