We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Excellent. You always have the old books I loved and treasured, and at great prices. I love new fiction, but I want all the books I read as I was growing up. Thank you for making it possible.
Site is easy to navigate. Book info is easy to read and concise.
The website signing in after selecting the books I wanted completely erased what I had chosen. I had to start all over. The estimated shipping cost before displaying no cost stressed me out a little. Outside of that, I found the books I wanted and from the same location. So hopefully the book will all come in one delivery.
Lots of choices. Good prices. Quick, good execution. Books received mostly as advertised, except occasional problem with use of stock photos that don't match actual book.
I always enjoy shopping on Alibris! Great selections and the prices can't be beat.
Everything smooth so far. Importantly, I googled the title after the Amazon price seemed too high. I think I'll continue to do so.
Easy, just what I need at the right price! Thanks!
You have to make that Shipping Address area more prominent - it's really easy to overlook it and ship the order to someone in your past that you may or may not have said some harsh words to and threw them out of your house and deflated their tires.
Stated "eligible for free shipping " but alas this was NOTvthe case. The old "bait and switch". Deceitful!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.