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AlibrisReviews 101,850

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
795
value
8,773
shipping
8,763
quality
8,757
This company responds to reviews on average within 1 day
Missouri
1 review
0 helpful votes
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Great selection
June 22, 2021

Great selection. May not be able to track order, though.

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Very impressed with variety of books and the excellent prices!

Date of experience: May 23, 2021
Mississippi
1 review
0 helpful votes
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Wish there were more options in reduced shipping since most of my products came from the same seller. Also would like to see ways to browse movies by title.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2021
Massachusetts
1 review
0 helpful votes
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Easy and fast if you know what you are looking for

Date of experience: May 23, 2021
Washington
1 review
0 helpful votes
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Excellent company to do business with. Great service

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Very easy to find what i needed for a great price.

Date of experience: May 23, 2021
North Carolina
1 review
0 helpful votes
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Online interface and ordering procedure were easy and convenient for this first-time buyer.

Date of experience: May 23, 2021
Maine
1 review
0 helpful votes
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I found 2 DVDs I want and was able to order them at an affordable price. Happy me.

Date of experience: May 23, 2021
Florida
1 review
0 helpful votes
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My debit card does not have a billing address. I get statements online. I would like to have books sent to my post office box -- this seems IMPOSSILE!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2021
Illinois
1 review
0 helpful votes
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Now I hate you
June 22, 2021

Now I hate you. Was 5 star, but if you insist on publishing my feedback. I have to say it is much less positive. Thanks for wasting 10 minutes of my time.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Alibris is a place to obtain wonderful books at a lower cost. Yes you pay shipping but the quality and selection of books makes up for this charge. Any book you are looking for are available and is hands down is the place for Rare or older books..

Date of experience: May 23, 2021
Michigan
1 review
0 helpful votes
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The only thing that I would have is that the app is not the only way

Date of experience: May 23, 2021
Oregon
1 review
0 helpful votes
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Easy to find the book I was looking for - at a great price!

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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I've been using Alibris for years to get everything from textbooks to storybooks and I've been consistently satisfied with the experience. Fast shipping, and books are in great condition for second hand. :)

Date of experience: May 23, 2021
Pennsylvania
1 review
0 helpful votes
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Very easy to find desired books and to place an order. Thank you!

Date of experience: May 23, 2021
Malaysia
1 review
0 helpful votes
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Convenient
May 22, 2021

Convenient. However, was unfortunate that I wasn't able to pay through Paypal, which would have been preferred.

Date of experience: May 22, 2021
South Africa
1 review
0 helpful votes
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Just the books I needed, with free shipping, to boot!

Date of experience: May 22, 2021
Washington
1 review
0 helpful votes
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It's fine, but wish I had a sense of when the book will arrive.

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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Free shipping is confusing
June 21, 2021

Free shipping is confusing. Without having to read your list of eligibles it would help to see immediately if the item selected is eligible. If it already is, I, missed it, and apologize.

Date of experience: May 22, 2021
Florida
2 reviews
0 helpful votes
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I've bought from alibris before and been very happy!

Date of experience: May 22, 2021