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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You guys are awesome... I seem to always get my book ahead of time. Thank you.
I am looking for a book on making wooden bird fans... any help you can give me?
Immediately offered a replacement book of the same title.
Mostly very good pricing and availability of books. Shipping is generally very fast and the books well packaged
Your "I'm not a robot" is ridiculous; I could not get you to send me my password.
A very poor system, discouraging to use. I'll stay away from now on.
Pretty good - I do think the shipping charges should show up right under the book cost.
Easy to use. I found the book I wanted and was able to order it with a credit card without a hitch. Price of the book was too good to pass up!
Shipping rates are obscene. And they don't count toward discounts.
Thanks for pointing out the savings I might have missed.
I can find a wide array of books. Check out is easy.
It's been great. So glad I didn't have to create an account to purchase books and could purchase as a guest.
I've placed many orders with Alibris and have never experienced an issue with delivery etc. Thumbs up!
Has all the books I need for cheap and affordable prices
Good so far. The only suggestion I might make is allowing one to filter wishlist selections by bookseller to save on shipping costs.
All good. Site is easy to use & has a wide selection.
Timely shipping, great customer service & incredible prices. Packaging could be a bit better, but still highly recommended.
It was easy and fast to purchase a used book it seems the shipping is a bit high but that's the way everything is now a days.
From the cart view, it would be helpful to see what condition used books are in instead of simply seeing that a title is a used book.
I love Alibris. My only complaint is that, when reviewing my shopping cart, I can't see the condition of the specific books that are in my cart. I'd like to be able to review that info as well before I commit.
Lovely experience. Everything was very efficient. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.