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AlibrisReviews 106,977

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,904
shipping
10,894
quality
10,888
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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You guys are awesome...
April 20, 2022

You guys are awesome... I seem to always get my book ahead of time. Thank you.

I am looking for a book on making wooden bird fans... any help you can give me?

Date of experience: April 20, 2022
Georgia
1 review
0 helpful votes
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Immediately offered a replacement book of the same title.

Date of experience: April 20, 2022
Texas
2 reviews
0 helpful votes
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Mostly very good pricing and availability of books. Shipping is generally very fast and the books well packaged

Date of experience: April 20, 2022
New York
2 reviews
0 helpful votes
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Your "I'm not a robot" is ridiculous; I could not get you to send me my password.
A very poor system, discouraging to use. I'll stay away from now on.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 20, 2022
New York
2 reviews
0 helpful votes
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Pretty good
May 20, 2022

Pretty good - I do think the shipping charges should show up right under the book cost.

Date of experience: April 20, 2022
New York
1 review
0 helpful votes
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Found everything I was looking for, and saw other stuff I might buy later

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
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Easy to use
April 20, 2022

Easy to use. I found the book I wanted and was able to order it with a credit card without a hitch. Price of the book was too good to pass up!

Date of experience: April 20, 2022
Georgia
2 reviews
0 helpful votes
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A bit of difficulty at the payment stage of ordering. I had to key in all info 3 times.

Date of experience: April 20, 2022
Missouri
1 review
0 helpful votes
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I appreciate this website
April 20, 2022

I appreciate this website. Amazon has not been the best.

Date of experience: April 20, 2022
Maine
1 review
0 helpful votes
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Shipping rates are obscene
May 20, 2022

Shipping rates are obscene. And they don't count toward discounts.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 20, 2022
Washington
1 review
0 helpful votes
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Thanks for pointing out the savings I might have missed
April 20, 2022
Updated review

Thanks for pointing out the savings I might have missed.

Date of experience: April 20, 2022

I can find a wide array of books
April 8, 2022
Previous review

I can find a wide array of books. Check out is easy.

Date of experience: April 8, 2022
Oregon
1 review
0 helpful votes
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It's been great
April 20, 2022

It's been great. So glad I didn't have to create an account to purchase books and could purchase as a guest.

Date of experience: April 20, 2022
Virginia
1 review
0 helpful votes
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I've placed many orders with Alibris and have never experienced an issue with delivery etc. Thumbs up!

Date of experience: April 20, 2022
District of Columbia
1 review
0 helpful votes
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Awesome selection and this site is very easy to navigate!

Date of experience: April 20, 2022
California
1 review
0 helpful votes
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Has all the books I need for cheap and affordable prices

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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Good so far
April 19, 2022

Good so far. The only suggestion I might make is allowing one to filter wishlist selections by bookseller to save on shipping costs.

Date of experience: April 19, 2022
Pennsylvania
1 review
0 helpful votes
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All good
April 19, 2022
Updated review

All good. Site is easy to use & has a wide selection.

Date of experience: April 19, 2022

Timely shipping, great customer service & incredible...
February 15, 2022
Previous review

Timely shipping, great customer service & incredible prices. Packaging could be a bit better, but still highly recommended.

Date of experience: February 15, 2022
Colorado
2 reviews
0 helpful votes
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It was easy and fast to purchase a used book it seems the shipping is a bit high but that's the way everything is now a days.

Date of experience: April 19, 2022
Arizona
1 review
0 helpful votes
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From the cart view, it would be helpful to see what...
April 19, 2022
Updated review

From the cart view, it would be helpful to see what condition used books are in instead of simply seeing that a title is a used book.

Date of experience: April 19, 2022

I love Alibris
September 20, 2021
Previous review

I love Alibris. My only complaint is that, when reviewing my shopping cart, I can't see the condition of the specific books that are in my cart. I'd like to be able to review that info as well before I commit.

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
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Lovely experience
April 19, 2022

Lovely experience. Everything was very efficient. Thank you.

Date of experience: April 19, 2022