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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great prices, easy to search - watch out for shipping costs though
Would prefer to see shipping costs before getting to the payment page.
I couldn't find out how to look up how many pages where in the books. Shipping seems to be high. I believe it was $4.95 a book.
Very easy to find books. Shipping costs more than the books in many cases.
Experience is good but there is a need to always include expected shipping arrival dates
I've always found that all the used books are in very good condition and easy to order
Easy shopping they always have what I need so far anyway
Some books may require a better description. This would assist the customer in making a choice with more knowledge regarding the book selection process.
Quick and easy to find the book I wanted in the condition I desire.
I am not used to international copies, but will see. Fair value.
Confusion about my existing account password. Ordered as a guest.
I like to enter my card number as four groups of four numbers, to reduce keying errors. Your interface does not allow this, despite how easy it is for a computer to filter out all non-numeric characters. It's a first-term computing problem.
I apparently did mistype my number, and had to go back and enter it again. This was a completely ridiculous waste of time, and even though it didn't delay the completion of my order by much, it's very annoying that this *still* happens.
Some places automatically format the card number, inserting spaces if the user doesn't. This is great, but much harder to do. Just filter out non-numerics, and everybody would win.
If it ships fast and arrives in the condition advertised, all's well. Thanks.
Easy to order & the descriptions of the books are very helpful.
Love Alibris! Website is so easy to use. Excellent choices, prices and ease of online experience.
My shopping experience today was excellent. I found the books that I wanted at great prices & availability. Thanks Alibris! MrMichmac
Happy you could sell me a book that was difficult to find.
Had to click 'Place Your Order' button too many times. Was unsure if my order was duplicated. Also, shipping costs are WAY too high, especially since they come snail mail! Have had some shipments take 4-5 weeks.
I was able to easily find the books I was looking for. And the pricing is fair.
Check out is quick and easy. I always find what I'm looking for.
I always find the books I want, easy ordering!
Website is very well put together, and easy to navigate and understand.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members