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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great prices. Decent shipping times. Decent selection. Great ease of website use.
I like shopping for books through Alibris. I do have an issue though … every time I sign in and go to purchase a book, it reverts to a name and address I once sent a gift to.
Difficult to find and place orders. Difficult to ship to someone as a gift.
I love Alibris for old books, but they sometimes never arrive!
This is the best used book site I've ever used! Always worth it!
I have been replacing many titles that I lost in a fire some years ago. Through ALibiris, I have found first editions of classics that were well within my range of affordability. Well done, Alibris!
It was a little bit difficult to create an account, but it was easy to order the book.
A great honest low price for an excellent literary work of historical research and investigative journalism!
Website easy to navigate. I always find what I am looking for.
Website easy to navigate. Suggestions to save money are helpful.
Great price! Detailed description. Very happy with my purchase!
I didn't like the shipping because it was just as much as the purchase.
Easy, Excellent! Much better than high priced, monopolistic Amazon.
Large selection of each movie DVD listed according to price and quality. Thank you.
Everything I've ordered from alibris.com comes on time and in great condition.
Everything seems to have gone well. Didn't have any problems making my order.
It easier now that I know how to use site. I lost the book for a day after I picked it and closed the window, book wasn't in my cart.
Wonderful, speedy this time, loved that you saved my credit card
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.