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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love this website, I get my manga brand new for cheaper then I could by buying used volumes!
Alibris has the best prices and the books are always in great condition.
It was easy to purchase, but the description of the item is discouraging. I'm taking a gamble on my purchase. I hope I am not disappointed.
The site did not allow me enough time to place my order.
I will give 5 stars if the order actually ships this time Please tell the seller the USPS shipping for the book is the same price as regular local US continental shipping prices
Waiting to see the shape of the book when it arrives and the length of time for delivery.
Easy to search and find what I want, easy to see which copies I can afford.
Very easy experience. Looking forward to receiving my book.
Books are great prices! I love BAM but I don't love their prices. The books so far have been in great shape and arrive in a timely manner.
Found book cheaper than thru Amazon. Easy to place order.
Could not remember my password. After resetting it my cart was empty.
Always plentiful stock, easy to navigate, and discounts available. (Plus, you can get additional discounts through Rakuten.)
Alibris has a wide range of books, both in hardvcover and paperback, in a wide range of conditions, from new to not so new.
Order form hard to navigate. Identify bus ii silly and should b abolished
Aside from three order mishaps- my shopping experience has been great.
Easy to find and order books in good condition with the title I was searching for.
Found site a little difficult to navigate
Alibris always has the books I'm looking for at a great price if the brick-and-mortar used book stores in my neighborhood do not
Good prices, reasonable shipping, complete selection, highly recommend
Always buy from here. Great books, fair price and shipping
Love ordering from you. Just wish when I order from same company they would combine shipping
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.