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AlibrisReviews 101,815

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
794
value
8,759
shipping
8,749
quality
8,743
This company responds to reviews on average within 1 day
Minnesota
1 review
0 helpful votes
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Great search
May 25, 2023

Great search - may have been nice to know book size search

Date of experience: May 25, 2023
Oregon
1 review
0 helpful votes
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Order dvd set that was advertised as a full season...
June 24, 2023
Updated review

Order dvd set that was advertised as a full season and delivered as part of that season. This is happened twice. Went to amazon to complete season. Descriptions not accurate

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2023

Great deals, slow shipping
January 14, 2023
Previous review

Great deals, slow shipping.

Date of experience: January 14, 2023
Michigan
1 review
0 helpful votes
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As a return customer, I have had positive experience shopping on Alibris.

Date of experience: May 25, 2023

Shippings always in quality packs and fast
April 27, 2023
Previous review

Shippings always in quality packs and fast.

Date of experience: April 27, 2023

Always shipped professionally
March 29, 2023
Previous review

Always shipped professionally.

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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Once I figured out how to cancel items in an order, the rest was easy.

Date of experience: May 25, 2023
Minnesota
1 review
0 helpful votes
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Books at a great price for those of us that no longer can afford prices for new books

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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I hardly ever order ANYTHING online because of the frustrations. Not with Alibris. This was so simple, even for this technophobe.

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Very easy website to use
May 25, 2023

Very easy website to use. Lots of choices for price

Date of experience: May 25, 2023
Illinois
1 review
0 helpful votes
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I love Alibris!
May 25, 2023
Updated review

I love Alibris! I am thumbing my nose at Amazon...I will always check here first and will continue to sing your praises to other educators, parents and book lovers.

Date of experience: May 25, 2023

I love Alibris!
May 22, 2021
Previous review

I love Alibris!

Date of experience: May 22, 2021
Washington
1 review
0 helpful votes
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My name is Mary Prichard
May 24, 2023
Updated review

My name is Mary Prichard.
I need to call you tomorrow.

Date of experience: May 24, 2023

Could not get out of final purchase screen in order...
January 18, 2022
Previous review

Could not get out of final purchase screen in order to submit an alternative to a deleted item.

Date of experience: January 18, 2022
Florida
1 review
0 helpful votes
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The last purchase that I tried to make from you was cancelled by you. I saw the book listed for sale and you accepted my order. Only a day or so later did I receive a message saying my order had been denied - without explanation and without compensation. This forced me to purchase from another site at a much higher price than you advertised.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
West Virginia
1 review
0 helpful votes
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Easy to find books and add to cart
May 24, 2023
Updated review

Easy to find books and add to cart. Easy check out

Date of experience: May 24, 2023

Search engine easily tracked the books I was looking...
February 26, 2023
Previous review

Search engine easily tracked the books I was looking for and provided several options.

Date of experience: February 26, 2023
California
1 review
0 helpful votes
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So easy to find what I'm looking for, so easy to arrange payment and delivery.

Date of experience: May 24, 2023
Wisconsin
1 review
0 helpful votes
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Theres multiple screens and confirmations to place an order. But when i go back and add an item there is only one. Not only did you go through my paypal wothout my permission i also needed to see the order broken down so i pressed the confirm button assuming the next screen would show me, horrified it was already placed. Ive cancelled an order with you before and it was tedious. I like this website but it is set up to be predatory, tricking a person into ordering more, assuming access to their paypal, and making it hard to cancel

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Ohio
2 reviews
0 helpful votes
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Found the book I was looking for and the website was easy to navigate.

Date of experience: May 24, 2023
Illinois
1 review
0 helpful votes
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Price for this used book was $5.00 but when I ordered book it was $7.00. WHY WAS THAT? MISLEADING.

Date of experience: May 24, 2023
Illinois
3 reviews
0 helpful votes
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Was not able to put in 2 books, O wanted two of them

Date of experience: May 24, 2023
California
1 review
0 helpful votes
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Very easy found what I needed and was able to complete the purchase with ease

Date of experience: May 24, 2023
New York
1 review
0 helpful votes
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Really nice presentation I think is a really cute detail, the note because even when is just a copy, is a really important material to study so thank you very much guys!

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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Great service and excellent customer website interface.

Date of experience: May 24, 2023

Great site!
February 1, 2023
Previous review

Great site! Good availability.

Date of experience: February 1, 2023
Missouri
1 review
0 helpful votes
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Easy to find the book I was looking for, site is user friendly.

Date of experience: May 24, 2023