Overview
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
First time using the site and got what i needed straight away
Great experience except that the formatting doesn't always work on iPad...
Availability of book I wanted, at a good price. What's not to like?
Excellent! Have found the book I'm interested in, at a price I'm prepared to pay!
Excellent! Found the book I want, at a good price. Fingers crossed that the condition is as described.
Excellent! Found the book I want, at a very good price. Fingers crossed it's in good condition, as described.
Alibris service is excellent and I'm pleased to be using it again.
It seems fairly smooth an easy. I would rather defer comment until the transaction is completed!
Shipping cost doubled after I entered payment details
Just very easy to place an order and the provision of used copies is economically helpful!
Always a problem with password - probably me as i don't use your service often!
How do I get vouchers or discount? Found order button to be slow
Found what I was looking for very quickly and at an acceptable price. Checkout prompt.
Quick, efficient and found what I was looking for very easily.
If it arrives undamaged and on time then you deserve a 5 star rating!
Finding the right books was very easy and intuitive
It is a very straightforward process to order books
Fairly swift and smooth. No problems. The books which I wanted were easily available.
Search performed very well, quickly found item I was looking for
Straightforward procedure. Very smooth transaction.
The books always arrived safely, even if it took a bit longer than usual!
Brilliant... Been trying to get this book for ages and now found it here instead of in America.
I have always found alibris a very good way to find/buy books and other related items.
Hard to find items delivered in good time. Excellent service.
In all these years of ordering books I never had a problem with alibris
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members