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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to trade and very fastl with the company. Products are easy to find and the companies are great to deal with.
After that the shop will be here
Good operations and companies
I recommend to everyone
En büyük alibaba
I purchased samples of concealed carry shorts from Way Forward. The entire process was great. They were in constant contact with me the entire time and shipped the order quickly. The quality of the merchandise was very good, and I was extremely pleased with how fast they arrived. I will definitely continue my business relationship with Way Forward.
This was easy to do, very quickly accomplished, and up to every standard. Excellent. This was easy to do, very quickly accomplished, and up to every standard. Excellent.
Very good shopping experience. Most salespeople are perfectly honest, and ready to find a solution, even when the mistake comes from the customer...
Fast communication. Professional service. My personal experience is very positive with Alibaba, however I wish to have personal communication through the email with the customer service, technical service.
I like it a lot but the messaging systems are very cluttered and confusing. I also like how they have a sort of fraud protection built in.
Buen producto, Hermoso producto tal y como esta en la descripción. Seguiré comprando a través de esta pagina
SEMPRE FAREI PEDIDOS COM ESSA ATENDENTE, POIS PRESTA UM OTIMO SERVIÇO, SEMPRE ME AJUDA EM TUDO QUE PRECISO PARA TER CONFORTO NA MINHA COMPRA. PARABENS.
As a first experience with Alibaba, it was quite easy to understand the all process, from proposals request to final agreement, order and delivery here in Switzerland
Good business; reliable company; good communication; timely arrival of goods; door to door delivery; will order again;
Excellent business cards, top quality print and first class communication throughout the process. I would highly recommend, Eric was a start!
Gute Rückmeldung und einfach Bedienung der Seite.
Produktbeschreibung passt
Lieferung gut und schnell
Very professional service, fast attention and concrete answers, very good value. I just wish they had sent a physical sample, but otherwise everything is perfect!
Very pleased with Alibaba service. This was my first order and will not be the last. I am in the process of building a new factory so i will order all our machines through Alibaba
Muy buena, llego en tiempo y forma y recibi productos de excelente calidad. El proveedor es super confiable
Smooth experience, everything is great and easy. Gonna come back again and again in the future and I'd recommend this website to anyone
Shenzhen Jiachebao Technology produces high quality products. We are very pleased with the sample delivery and will hopefully make the bulk order as soon as possible after some arrangements. Thank you at this point. On continued good business.
I am pleased with their Super service, very professional! I would Highly recommend! Will use again! FIVE STARS!
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members