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Alamo Reviews Summary
Alamo has a rating of 4.7 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, friendly staff and easy process. Alamo ranks 10th among Car Rental sites.
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Agents were very nice and professional. Alamo made sure as I had the rental that everything was going well
I have always been pleased with Alamo, but this recent experience truly stands out. I want to commend Maria from the Eugene Airport. After a long search for my son's lost wallet, we reached out to Alamo, and they initiated a request to search the car I had returned. I quickly received a call from Maria, who was excited to inform me that she had found the wallet between the center console and the passenger seat. As a bonus, since she was about to finish her shift, she personally delivered the wallet to my son at the University of Oregon! WOW! People like Maria inspire me to remain a loyal customer. Thank you!
Excellent people and the car was very nice. It was clean and full of gas.
Friendly efficient staff. Clean vehicle, easy access to vehicle, simple returns. Highly recommend Alamo for car rentals.
When returning the car the companies system was down but the were completely professional and didn't make me disappointed.
The lady at the desk was great. Would recommend your location because of the great service. Could use different vehicle choices.
Excellent staff- super nice and explained everything. Prices were very good/was set up through Costco. Pick up and return was fast. Will definitely use Alamo again. Loved the car too.
Thank you for great service.
Customer service is very nice and fast love the vehicle highly recommend and yes definitely choice Alamo again.
Easy pick up and return process. Employees were very friendly and helpful!
As senior citizens I felt that it would have been great to have a few minutes of instruction on the vehicles amenities. We were placed in a 2025 vehicle which we really enjoyed and have no complaints but it took awhile to figure things out and I feel for safety issues it would have been very helpful.
Nice vehicle & customer experience. Very flexible agent interaction.
A simple transaction that was done well at every step a shout out to AA simple transaction that was done well at every step A shout out to Izara at check in to make sure I had everything.
Extremely satisfied, excellent service, I will always rent through Alamo
Tam was nice an knowledgeable. We were on our way in no time...
Beautiful, fun car to drive at a great price! I got back in my car after my trip and want a new car!😂
Overall very good, check in representative was slow. Rear hatch did not lock
Alamo made the process of obtaining a rental of my choosing and turning it in at the end of my visit smooth and stress free.
Great experience with Alamo. Very accommodating team that is willing to help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members