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Alamo Reviews Summary
Alamo has a rating of 4.7 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, friendly staff and easy process. Alamo ranks 10th among Car Rental sites.
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Very bad, very disappointed. My whole 7 day vacation was ruin.
Quick and easy, the best service I have had at a airport
Great customer service and no hassles. The car was clean and in very good shape.
Very efficient and helpful. Would definitely rent from Alamo again.
Vanessa is wonderful! She made sure all my questions were answered for the car rental agreement, patient in me asking follow-up questions or asking her to repeat anything that I missed hearing, and gave me tips to navigate the Utah weather! She is awesome.
All excellent. Service was fast and efficient. Our car was fine and got excellent mileage. Check out went so quickly and we did not have to rush to get into the airport, which was super close!
Fast and easy to rent, staff members were great! Would recommend Alamo to everyone
Have a great experience with Customer Service and he has a clean and Service will maintain. I would love to become a member.
Excellent personnel both at pick up and return of vehicle. A little understaffed for a busy time of day about noon. Great people to work with. Make sure you check vehicle completely including all setting such as lane change warning, stop distance warning. Vehicle I received was a Jeep Compass and all warning were set permanently at maximum and proved to be harmful to my driving.
Great will rent again. Cars provided were in great condition
Jay - the manager on duty at CVG airport switched out my initial rental to provide me with a vehicle that was compatible with my phone connection - I was so grateful for his quick response to switch out my rental for one that would work for me!
Super great experience. We loved everything about it!
I needed to rent a car on the spur of the moment due to a medical emergency in the family and Yolanda in the Huntsville airport, helped me out and was very pleasant and made the whole experience easy. She gave me a choice of two different vehicles and I really loved the Chevy Trax. The car was new, and clean, and I really enjoyed driving it. The return was easy and I did return it two days earlier than I thought I would need the car, and I wasn't charged for those extra two days which I was concerned about and happy that I wasn't charged.
Everyone involved in the process of getting my car rented was pleasant and professional first class staff 4sure
The pick up and drop off were both super smooth processes. The vehicle I was given was very well optioned and in excellent condition.
Simplest, most customer-friendly rental car process I've encountered.
I received great customer service, and I am grateful for the way the entire rental process was handled.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members