Stay away! Ordered a Panasonic camera because of the price. Got an email saying I needed to call to verify the order. This is when they get you. They wanted to know which battery they could sell me. The camera comes with no battery. Seriously? Only site I could find that does this. They also told me the other sites only give you a thirty minute battery. Totally false! I canceled my order. I hope it really was canceled. I do not trust them and neither should you.
Don't buy anything from this company, they are filled with frequent lies. I placed an order in June 07,2013 and they called me in June 12 to confirm my order and said that it doesn't include a battery, then said that it could only be used for 5 minutes only. The real reason is that they tried to ask me buy more products. On June 14, I called and they told that it was shipped on June 13 by Fedex and that they would update the tracking information later on their site. I called today, June 17, and they told me that it hasn't even been processed yet. I requested them to cancel the order with a full refund, and they hold a 15% restock fee ($91.03). They made me a deal to give me a full refund only if I remove the previous negative feedback I gave them. Don't deal with this shady business!
BAD! BAD! BAD! Exact same tactics as described by several others here. Ordered camera online after seeing low price, got a call 2 days later asking to "verify credit card info" and quickly tried to sell other stuff like extra batteries, memory card, lens etc. When I declined, they tried to persuade me to get USA model (I ordered gray market model). Declined that too, and rep said camera will be shipped. Called back after 2 weeks, and I as told that they are bringing wholesale lot from Japan and will take 1-2 weeks more and then will be shipped to me. They would not commit to a date. At this point I canceled the order. From rep's reaction, I got the impression that they are happy to cancel the order. I will be watching my credit card account carefully..
Called and ordered a camera. Got a call from a sales person to sell a battery, card and a warranty received the camera and items. Also an unordered item and no itemized invoice. Was $400.oo over what was quoted. Now, no response on their refund line, just music to listen to while you sit on hold. Never do business with this company!
I read all the reviews and decided to order from this shop. I was super surprised! The customer service was excellent -- they made great sugestions and kept me within my budget; communication was very good -- they let me know when my camera shipped; and i got a great deal -- since the camera I ordered wasn"t available, they upgraded the model at no cost to me. I would definitely order from AJRICHIE's again.
I posted a positive review on yelp but since I'm not a regular yelper they removed my post. :(
Prices look great at this web site but beware. I placed an order for a camera, then received an email that I needed to call them to confirm the order. When I called they tried to sell me additional accessories. When I turned down all of the options I was told they would place the order and I should receive the camera in 2 - 3 weeks. He asked me if I still wanted to purchase the camera and I said yes. Then I received an email stating the camera has been ordered and should be in their warehouse in 14 business days. I ordered the camera 12/9/2011 and probably won't see it until mid January, if I ever see it. I should have known the price was too good to be true. If you are willing to wait a month to save a few dollars this company might be OK. It remains to be seen in my case.
I've purchased hundreds of products online from hundreds of businesses and I've never written a negative review until now. There have been a few instances of the product being maybe not quite what was depicted, or maybe customer service wasn't stellar, but I've never before felt like I was thoroughly and deliberately scammed till I dealt with AJRichie! These people are total crooks. Maybe because I've had pretty good luck dealing with reputable sellers, I never even thought to check their reviews before ordering, just got careless. It's been an expensive lesson! Don't let their low prices suck you in!
Avoid like the plague.
Paid over the money for a camera advertized at a very attractive price. Lots of false promises, lies and more lies about delivery and eventually a refund. Got my money back 3 months later through a claim through my credit card company. Businesses using these ethics should be closed down before they cause grief for the next person who transacts with them in a one way good faith exercise.
Don't be foolish. Shop elsewhere. This site is a scam. If it sounds too good to be true, it probably is.
Was looking for a Sony camera and they had it for $200 less than anywhere else. Hahahaa right... I called them to ask about the price and why it's so low and is it real. The guy insulted me and told me to go to Best Buy instead. Is it possible to shut down this stupid web store? That would save a lot of money for a lot of people who will get scammed by these guys.
What a horrible experience talking to the people of this company ( AJRrichie.com), not only they are arrogant and rude, but they are MAKING FRAUD to costumers. Do NOT BUY ANYTHING FROM THEM, once you place an order they send you an email saying you have to call to confirm and then try to sell you expensive batteries or change the product for an "USA product" instead of a China one; if you say NO, they cancel your order and talk to you in a very rude manner. THIS IS FRAUD!
"Do NOT buy from this company! Their customer service is the worst I have ever experienced. I ordered a camera and called to check on it 12 days later and they hadn't even processed my order yet. When I requested the order be processed and shipping be expedited, the rude man on the phone said he would have to charge me for the shipping. I immediately cancelled my order, which he had no problem doing. BTW, my order confirmation says orders are processed in 3-5 business days and delivery takes 10-14 business days. It has been 8 business days and my order hadn't even been processed. Ridiculous!"
"THE WORST" company I have done business with. A very expensive lesson learned. Still waiting for a refund of over $3,700.00. Already filed a complaint with BBB.
I ordered a turn table last February. I called to ask if they even got my order. Some guy said "back ordered " and would be sent 3 day air when more come in. Today when I called the recording said they were closed and the mailbox was full. I know I 've probably have been scammed. I called my bank and they said that if my account has been debited I can dispute the charge and get it taken care of. They will put the $69's back into my account. Hope all of you can get your money back!@
Horrible! I placed an order back in November 2011 and they make you call them a few days later to confirm your order-but the real reason is they try to up sell you on products you don't need.
Fast forward to March 3rd, 2012... yes 2012 I waited 4 full months and finally canceled. Before this I called numerous times to inquire as to why my camera was late only to find out one day that it was out of stock. Checked ajrichies website and the camera i bought was not out of stock in fact it was still on sale and had plenty to order from. I called again and they gave me some crazy mumbo-jumbo response. But I know the real reason they "un-stock your order if you don't buy into there up selling tactic" SHAME ON AJRICHIES!
You should have a Negative Star option. I spent 15 minutes of my life in AJ Richies phone que. Their site showed 12 plus hours remaining on a Canon T4i package. When I told "Mickie" I wanted to order one, he quickly stated it was not available & before I could ask for my second choice he switched me back on hold and 5 seconds later my call was disconnected. Now that I've read these Site Jabber reviews I'm convinced that Mickie did me a favor. Stay away from this business.
This Company is a SCAM! Bait and switch too! I ordered online a Nikon Coolpix L820 (red) on 12/20/13 for $159.99. On 12/27/13, I received an email from them to call *******559 X 509. I was informed that the red camera is out of stock and that the black one is available. I agreed to receiving a black one instead of a red one.
On 01/07/14, I called the company and was told that the camera will be shipped from another country to my home and it will take 4 to 6 weeks for me to received it. On my
Order confirmation, it states that I will take only 10 to 14 business days for me to receive it. I was able to cancel my order. Looks like they are accepting online orders even there are no supplies. Please read the reviews on this company before ordering online.
I had a very disappointing experience with this store. They offer the item you are looking for the least price you can find, and 18 days later, when you realize the order is taking too long to arrive, and you contact them, they will tell you the item is not available, and that they are still waiting for it to become available! Not a singe email to advise you of what was going on, and when you are only two days from the trip where you would use the camera, you have to run to a store and buy any camera available, becaude AJ Richies has a terrible consideration towards his customers.
I wish that I had read the reviews before I ordered a camera from them. After I ordered a camera from a link I got through Amazon.com, they called my husband the next day to "verify" the order. Well my husband didn't know anything about the camera as it was for him for Christmas. I called back and after talking to 3 people, they said they didn't have the red one but I could ge a plum colored one. I said ok and then he pushed a recharagable battery pack on me, which I did buy. Then he said he would give me free expedited delivery if I wrote a review immediately so he could show his boss. I told him I couldn't do that right away so he gave me the free shipping anyway. Then when I got the camera it was in boring black. I had a feeling this was a funky place. I haven't used the camera yet, so we'll see how it works.
Just called to ask a few questions about the Canon 6D. I told him I was fine with an import model, but before I would purchase I had a few questions (is it factory sealed, does it come with Canon batteries and charger etc) and he not even answer the questions I had, and when he caught wind I knew what I was talking about, quickly informed me that they only have the US model and hung up on me! Talk about shady!
STAY AWAY! BEWARE! I bought a $4,000 camera from them because they had it cheaper than everywhere else. They sent me a knock off international version of the camera. Thank god I checked the serial number on the bottom of the camera. I called Sony and they said I was SCAMED. I then called ajrichies for 4 days straight. In this process I was cursed at, screamed at, hung up on, and threatened. I finally got ahold of the owner and he was even worse than the others I spoke to. They refused to refund my camera. I then proceeded to call my credit card company and disputed the purchase. I was later refunded my money after waiting 3 months and lost out on $48 to ship the item back. BEWARE OF THIS COMPANY!
AjRichies has a rating of 1.1 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AjRichies most frequently mention credit card, customer service and business days. AjRichies ranks 185th among Camera sites.