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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 26th among Hotels sites.
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The location is very strategic however the room was bad, please upgrade the room by changing the bed and mattress. If possible please include breakfast as well. Overall nice pool, near to the beach and near to the food stall.
Love agoda's hotel options, maps and filter options. Definitely will choose agoda always :)
Don't worry booking through agoda its safe and proof-able to which hotels you booked in agoda
Agoda has a good web design, informative and friendly for user. Very simple even for beginners
Web tools are easy to use and I can locate my preferred hotel easily.
Good hotel provider with very competitive prices. Hotel Golden Tulip in Bahrain was a great price couldn't beat it. Always great on prices and an easy manage my bookings account. When I have called them via a telephone any problem is sorted with considerate staff.
A wide selection of hotels - worldwide. Excellent prices.
Got a room although that hotel's own website showed the hotel was fully booked.
Let's see.
Website has 2 issues to be improved:
1. Automatically selects 2 rooms when in yur search criteria tyo select 2people.
2. Map showing hotels' locations is too slow, erratic, and just not smooth.
I have booked with Agoda on my frequent travels yearly. It is very informative with speedy response including confirmation. In few occasions, I have corresponded with Agoda customer service staff and was offered great assistance. Undoubtedly, Agoda provides great on-line portal, warm customer care with professionalism.
Simple fast and straightforward platform. Recommends to all!
The best deals at my fingertips with Agoda, my favorite traveling companion
The online service providing a good, convenient, and also reasonable price for hotel booking. Tk u
Would like to cheer up on the customer service team and would like to say that you are very important team
I find the Agoda booking site very easy to access and operate and I always find the rates to be very competitive. I will continue to use it. Peter Hollow.
Sad that a person has to hunt but thankful I took the time. For the same room at one of Agoda's competitors, I would have had to pay US$50 more for a 5 night stay.
Make more function, more efficiency, and also make it more user friendly. Example can translate or change to local language that easy to local user understood the reviews which is not type in English. And also make more payment method beside then the international payment method.
The rates are good and more importantly the aftersales service is brilliant. WIll recommend this to anyone.
I do many things online and booking hotels is just one. At Agoda, I have found that I get very good deals. I have had the opportunity to compare.
Thanks Agoda for all the great savings you have provided us with over the years!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members