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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Malaysia
1 review
0 helpful votes
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Easy!
August 20, 2015

Cheaper rates than booking directly. Convenience and with peace of mind.

Date of experience: August 20, 2015
NL
1 review
0 helpful votes
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Easy to use
August 20, 2015

I like it more than other because it is easy to use and not that crowded with options, it tells what you need, it is also secure

Date of experience: August 20, 2015
Malaysia
1 review
0 helpful votes
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I like this web much especially for 'booking now & pay later'

Date of experience: August 20, 2015
Malaysia
1 review
0 helpful votes
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Overall. It's very convenient, and you can really get some good budget if you book early. Quite reliable, and good bargain... a lot of choices, comes with customers reviews, so I think agoda is doing quite a good job so far.

Date of experience: August 20, 2015
Singapore
1 review
0 helpful votes
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Acceptable Price
August 20, 2015

Booked hotels through this website quite a lot of times and find this website very good.

Date of experience: August 20, 2015
New Zealand
1 review
0 helpful votes
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Great choices and information to suit all tastes. Wether it be 5 star or 2 star.
Use the filters to drill to exactly were you want to go. Superb.

Date of experience: August 20, 2015
Slovakia
1 review
0 helpful votes
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Helps finding the appropriate accomodation, good evaluating

Date of experience: August 20, 2015
AE
1 review
0 helpful votes
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Weeks breakbooked
August 20, 2015

Great system ease of use, I will be using you from now on. Thankyou

Date of experience: August 20, 2015
Singapore
1 review
0 helpful votes
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Gd n easy to book. Had been a frequent flyer n this is great!

Date of experience: August 20, 2015
Arkansas
1 review
1 helpful vote
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Excellent rates
August 20, 2015

I did cross check on my hotel rates. I try to book it from hotel's web page and also friend of mine who is a thai citizen negotiated the hotel rate but agoda.com rate was still lower than anybody for the same hotel, same room, same amount of nights. Keep up the good job Agoda

Date of experience: August 19, 2015
Philippines
1 review
0 helpful votes
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Very easy to locate hotels at a lower price. Very easy to use and safe. Thank you Agoda

Date of experience: August 19, 2015
Indonesia
1 review
0 helpful votes
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I've used Agoda several times to book hotels throughout Indonesia and have always been completely satisfied. The site has a wide range of hotels with complete information about each hotel, including links to hotel websites if available. The search features make it very easy to find the type of hotel I want within my price range and in the right part of town. Compared with the price my friends get when booking on other sites, the price I get on Agoda is always lower. Finally, the online receipt and booking management tools have been very useful to me, especially since I often have to submit receipts to my company for reimbursement. In short, if you are traveling in Asia, I highly recommend Agoda.

Date of experience: August 19, 2015
Tennessee
1 review
0 helpful votes
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Says predominately pay later in the initial pages but once you get to the actual booking page but one has to change that from a pre set pay now box. I noticed that after hitting ok button so not end of world but be carefully don't be in a hurry look for all tiny prints.

Second issue this was second time I went through the entire procedure (including putting in all my Credit Card information) First attempt said Sorry there was some sort of problem. Nothing else So wasted to see if response came to my E-Mail. That's scarier did it take was it phishing have I booked twice?

Date of experience: August 19, 2015
Malaysia
1 review
0 helpful votes
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The most convenience website and its user friendly with its simple applications.
Well done to Agoda and team.

Date of experience: August 19, 2015
GB
1 review
0 helpful votes
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Always top class
August 19, 2015

Have used agoda.com now for several years and have never been disappointed or let down. Would recommend and I will be using them again.

Date of experience: August 19, 2015
BN
1 review
0 helpful votes
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THE MORE I USE AGODA'S SERVICE THE MORE I TRUST AGODA BECAUSE AGODA HAS ALWAYS SHOWN ME THE LOWEST PRICE. AGODA HAS NEVER LET ME DOWN.

Date of experience: August 19, 2015
Singapore
1 review
0 helpful votes
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Had a last min trip to Seoul n was able to confirm pretty quick confirmation thro booking with trip advisor... Relief my flt on Friday n 1st time to Seoul... Good luck to me!

Date of experience: August 19, 2015
Australia
1 review
0 helpful votes
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Always reliable!
August 19, 2015

Never hesitate checking this website first……. I still waste time checking others, but i always end up going back to this one! So reliable! :)

Date of experience: August 18, 2015
GB
1 review
0 helpful votes
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I stayed here last year, and was very pleased with the Hotel.

Date of experience: August 18, 2015
AE
1 review
0 helpful votes
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I have been a loyal customer for a long time with Agoda. They get good prices (usually) and reliable make a refund if/when there is a problem.

The online booking process is easy and reliable.

Date of experience: August 17, 2015