AffordableHousing.com
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AffordableHousing.com

How would you rate AffordableHousing.com?
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California
1 review
1 helpful vote
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Help to solve my issue
July 5, 2023

Very good support. It took time and resolve my issue by looking at all issues.

Very good support. It took time and resolve my issue by looking at all issues.

Date of experience: July 5, 2023
Texas
1 review
0 helpful votes
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Elena is a great resource
July 10, 2023

Elena went above and beyond in helping me. She even called me back directly!

Date of experience: July 10, 2023
Washington
1 review
0 helpful votes
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Was super nice an helpful
September 7, 2023

Very nice an helpful was extremely patient with me an got the job done

Date of experience: September 7, 2023
Kansas
1 review
0 helpful votes
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My best review
August 25, 2023

Very well treated fast service in can't wait to access the new service

Date of experience: August 25, 2023
Oklahoma
1 review
1 helpful vote
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Good service
July 10, 2023

I had a good experience with the agent in the chat, they looking some options with

Date of experience: July 10, 2023
Nevada
1 review
9 helpful votes
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They are giving scammers your information. They have a pre screen feature to apply. I just found the place I wanted with a different address same pictures on a distressed property rehabbed by the state. Beware!

Date of experience: August 22, 2022
Illinois
1 review
11 helpful votes
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They are just a bait and switch company. They will list something and it won't even get directed to the owner to response to or access information. And calling for help is just a waste of time. Unprofessional

Date of experience: August 7, 2018
California
1 review
3 helpful votes
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DO NOT ever sign up for this website. It's used to be gosection8.com and changed it to affordablehousing.com. It 's SCAM website, and will take your personal info, and money if you give credit card info to them. DO NOT EVER go there. There are many trusted websites such as zillow.com, trullian.com, craigslist.org... to look for house rental.

Date of experience: November 10, 2022
New York
1 review
11 helpful votes
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What I find on this website is that most of the listings are outdated. They've had some of the listings up forever! And what you're told, when you call these websites is, the apartments are no longer available. THEN TAKE IT DOWN! These types of websites are misleading to the public, & waists peoples time.

Date of experience: July 25, 2018
Texas
1 review
1 helpful vote
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Cheaters
January 1, 2023

This site allows so-called owners to advertise their rental properties on this site without anyone doing research on the owners and allowing the owners to scam people out of their money thinking that this is a reputable website and a trusted website which neither is true have been trying to reach out several times to make contact with somebody so I can get assistance and I have sent them the information of the homeowner that has misled and scammed me under the pretense of them being with affordable housing website Merry Christmas to me and my son. Can't move now with lease ending in January.

AffordableHousing.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
K L. AffordableHousing.com Rep
over a year old

We are sorry to hear what happened to you and your son. I wanted to assure you that we screen all owners/landlords that sign up on the website using advanced fraud prevention software and do our best at keeping scammers out of our system. We encourage that you always confirm that the person you are dealing with is an owner or a licensed agent of the property. Thank you for reporting the property owner, we removed them from the system promptly after being reported. If you have any questions or comments, please contact us at (866) 466-7328.

Pennsylvania
1 review
8 helpful votes
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So disappointed
July 27, 2021

I really don't like writing negative reviews But I have to warn you guys. I was recently approved for a voucher I was super excited and was happy that someone was helping but it turns out he was a scammer smh then after him 3 more landlords more scamming I'm glad I know what red flags to look at now. I really thought this was a safe site and landlords were really wanting to help they didn't get me for much but I did pay 100.00 in application fee with out even seeing the house in to blame I just excited and to trusting. Iam a single mother and I live off of a fixed income and the fact that these landlords didn't care to rip you off was soo sad and disppointed! This is why I have trust issue my voucher is soon to expire soon and I honestly don't think I will find some real help on that site. So much for really getting excited about having a home for me and my kids. Please be aware you guys this site isn't Secure..

Date of experience: July 27, 2021
Robert R. AffordableHousing.com Rep
over a year old

Hi Yolanda

We are an open-source website and do our absolute best at keeping scammers out of our system. It’s a constant battle as scammers adapt when we put new systems in place. Our tech team has been working very diligently and improving the security of the website every day. We take your review very seriously and will look further into the issue that you have presented so we can make Affordablehousing.com the best website to find an affordable house to live in. Thank you for your feedback and if you have any questions or concerns, you may reach us at support@affordablehousing.com or call us (866) 466-7328.

Minnesota
1 review
7 helpful votes
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Slow, not working website, customer service is useless. It's a SHAME that so many low income participants and landlords providing affordable housing DEPEND on this website, and the website is absolutely useless. Seems that their problem is with IT- so there is no normal service for months in a row. Not recommended. (I represent a property management company with 90% of sect 8 tenants) If anyone knows who, what GOVERNMENT authority should we all contact and ask them to make this website actually serve its purpose, please contact that agency and DEMAND to use a different vendor. I would greatly appreciate it.

Date of experience: April 15, 2022
Robert R. AffordableHousing.com Rep
over a year old

Hello Anastasia, We apologize that you had an unpleasant experience. We strive to provide the best service for anyone looking for affordable housing. If our website has an issue, our team tries to resolve the issue as soon as possible. Thank you for bringing to our attention the issue with customer service. We take these complaints seriously. We encourage you to share any negative experiences you have with phone support with management. In the future, please document the agent's name and what occurred and report it to us.
We will also investigate your feedback further. If you have any concerns, You may reach us at support@affordablehousing.com or call us (866) 466-7328. Again, thank you for your feedback!

Texas
1 review
4 helpful votes
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Frustration!
February 10, 2023

I also am a 2 time victim of a scam on affordable housing. I would never have imagined that the system would have allowed the low income the disabled the veterans the elderly and so many other unfortunate souls that are down on their luck to be had by tow-bit crooks. Other companies have secure websites for their customers. I don't understand the main reason in this scenario but I do see that the people who are on housing are placed in a situation that can cause ruin! I have struggled so much just to find a place for my family my dogs and I to call home. I am on section 8 and just in the last 6 months alone I have experienced eviction discrimination continuously rejected I've been subjected embarrassed harassed I've been served I've been made a fool of by scammers now Im broke the health of my family and I has declined and for what so that these petty thieves can get a coffee from Starbucks with their big earnings of stealing from vulnerable people? I kind of have an idea how they come across our information. It's weird that they knew exactly what I were looking for and where! I'm going to start to research some of my suspicions and if I come up with the answers to our problem I think everyone who was wounded by these scams will receive a compensations from their enablers!

AffordableHousing.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
Georgia
1 review
7 helpful votes
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Concord management doesn't ever have any available apt on here just call them and see They'll take your money and put you on a waiting list only to never get into one of their apts but you'll be on their waiting list FOREVER

Date of experience: May 27, 2018
Georgia
1 review
1 helpful vote
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Customer Service
October 3, 2022

If I could give the place zero stars I would. Please retrain your people from the bottom to the top
As a home owner and user of this service to get tenants... its ridiculous the level of help you don't get from this company... DO BETTER... THIS COUNTRY NEEDS YOU TO DO BETTER BECAUSE ITS ENOUGH NEGATIVE PEOPLE WALKING AROUND HERE DAILY..

Date of experience: October 3, 2022
Pennsylvania
2 reviews
3 helpful votes
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Don't use it
July 21, 2023

This site barely works. It always gets stuck. It lags always no matter what browser you use. Avoid this site if possible. They need a need web designer to just redo the whole site

Date of experience: June 21, 2023
New Jersey
1 review
8 helpful votes
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SCAMMERS
February 21, 2018

I GIVE THEM NO STARS, THEY MADE ME POST A STAR... HONESTLY NONE OF THESE HOUSES ARE FOR RENT. IF YOU GOOGLE THE ADDRESSES TO ANY OF THEM, THEY ARE EITHER FORECLOSED OR BEING AUCTIONED. THE HOUSE I AM RENTING IS LISTED ON THERE FOR RENT FOR A PRETTY PENNY AND I KNOW 110% THE OWNER OF THE HOUSE DID NOT PUT IT ON THE SITE. SCAMMERS ARE DUMB THEY PUT TRIPPLE THE RENT FOR THE AREA TOO LIKE PEOPLE WILL BELEIVE IT BUT GOOGLE ADDRESSES GUYS SERIOUSLY YOU WILL SEE.

Date of experience: February 21, 2018
Illinois
2 reviews
7 helpful votes
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Crooks/ thieves.
October 1, 2021

On September 2021 I Posted my house on their website and paid $79 for one month service. After 20 days they suspended.my account. I called they said back in October of 2017 (4yrs ago) I opened an account and never paid. They were also upset that I reported them to BBB back in 2017. I finally managed to talk to Ula. She said you never paid for service in 2017. I said I did pay for October of 2017 and then you charged me for November as well. I called my credit card company and reversed the November charge and on same day you (11/21/2017) you suspended my account. You can't suspend my ad and ask for payment for a service you didn't give me. So Ula said. Ok then send me credit card statement showing you paid for October 2017. So I did. It shows October I paid. November I canceled November payment and their service stopped same day (11/21/2017). I emailed it to Ula repeatedly and called and left her messages repeatedly. But she is ignoring me. Funny how she was available right away to say I owe them money. But now that I have proof she's not answering. Interesting part is I paid them for service up to September 2021 (30 days) they suspended my account after 20 days but want the entire 30. Day payment. What a crooks. Even more interesting is that the account from 2017 and 2021 have 2 diffy names, phone numbers, and email address. But they link them together.

Date of experience: October 1, 2021
Robert R. AffordableHousing.com Rep
over a year old

Hi Cyrous, We apologize for the past experience you had in dealing with one of our staff members. We want nothing more than for our customers to be satisfied with their experience with Affordablehousing.com. We will also investigate your feedback further. If you have any concerns, You may reach us at support@affordablehousing.com or call us (866) 466-7328. Again, thank you for your feedback!

Georgia
1 review
0 helpful votes
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Elena was super helpful!
July 6, 2023

My account creation had been pending for over a week and Elena was super helpful and helped my activate my account and answered all of my questions!

Date of experience: July 6, 2023
Ohio
1 review
0 helpful votes
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Helpful
July 10, 2023

Great and helpful very nice and friendly very informative

Date of experience: July 10, 2023

Overview

AffordableHousing.com has a rating of 3.2 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. AffordableHousing.com ranks 1st among Government sites.

service
14
value
13
shipping
6
returns
8
quality
12
This company responds to reviews on average within 42 days