I ordered a compression body shaper to help with my workout, the item I received was nothing more than a t-shirt. When I contacted the company to get it corrected all I could get was the automated email. No one at this company was willing to correct it, so I requested a refund and they again sent an automated reply stating there would be no refund but a second-order could be placed. I had to go through PayPal to get a refund from them. I would NOT recommend anyone to purchase from this company. They are not customer oriented they simply wanna scam money from people.
I ordered a pair of compression socks to help with a long term edema/arthritis (service connected injury) problem. The pair I received were not what I thought I had ordered. I quickly emailed for a correction which I knew might cost more. No response just told if I had any questions to use support email - which I have done for weeks now with no response. I wish I had checked them out first - Ripoff
These are the worded compression socks I've ever had. Non of them have compression in the ankle and they are like compression socks that didn't pass inspection so their selling them on this site.
I never received a confirming email of my order, and there was no packing slip or invoice with the order. I tried to get a refund, but never received a response to two emails and a phone message. Crooked company.
I always try to support small businesses even though I can easily order from Amazon. I placed an order in May, and I never received the item. I submitted a support ticket and never received a reply. Do not order from this company. Look at the reviews on this website. I own multiple businesses, both online and off. If you are not going to run a business properly, you don't need to own one. Eliminate your shady practice and honor your customers, who are the ones who keep you in business! No customers, no business!
I ordered two sets of knee braces. They did not fit. So, I was told they do not carry the size that I need so I would get a refund. So I sent back my braces, they sent it back, so I sent it again. I emailed all my info. Now they stated that they refunded me back in March. No refund any where. Disgusting!
There is a 30 day time period in which you can make a return. Caveat: before you make a return you must get the correct return address and another piece of information from this company. Good luck trying to communicate with their "mighty team". Their phone lines are always down and they do not respond to emails in a timely manner, if at all. No refunds are allowed so you are pretty much stuck with the product you ordered. I was not happy with the quality of the socks I received. One was already unraveling in the plastic bag!. Someone please shut this company down and do the online shoppers a favor.
I wished I had looked up the reviews before I placed an order. I still have not received my shipment. I was told that there was a mixup in the warehouse and that my order would be shipped immediately. Well I am still waiting. I tried calling but no one answers, it goes to voicemail. I emailed them back and no response. I told them I want a refund since they have not communicated with me. Horrible customer service, horrible shipping practices, and from what I read, horrible socks.
May 12-My credit card reports the money for my order was taken out of my account
May 16-USPS states they have the label. Awaiting the product. Both company and UPS are in Tempe AZ
May 18-Called the company who regretted they could not talk on the phone- E-mail the company.
May 18-Email did not go thru.
May 19-USPS states they have the label and are awaiting the product. You could walk it by this time!
And these people brag that they support the armed forces. SHAME.
I received my order Nov 24 and was sent wrong size I have sent 5 emails and they have been returned undeliverable and I called once no response. I want a refund or the correct size.
Well I'm about to start my 3rd week waiting on my order, everything else I have ordered showed up at least by last week except these, I won't be doing anymore buisness with these people, sent an e-mail and received no reply, maybe they will show up maybe they won't, it's a high risk company, good luck!
I ordered compression socks 16 days ago. Site says shipping label created. USPS says it has never received the package. Customer Service says it shipped and USPS will send a arrival date soon. 5 times I have written to customer service, one response back saying it shipped and USPS will let me know. Company has TERRIBLE reviews all over the internet and all say the same thing. You will pay & not receive your merchandise. DO NOT ORDER FROM THIS COMPANY! UPDATE! December 28 - EIGHTEEN days after being told 2 times (by customer service) it had been shipped, after 5 e-mails to customer service (3 of which were unanswered). NOTHING! BUT! After leaving reviews all over the internet including with their own company website WOW! A miracle. I received notice from the Post Office in Arizona that the item has just shipped! THIS COMPANY IS CRAP!
I got the socks with no return information and have called the company and the recording says you have to email them. I've emailed them 4 times and got NO response. There is NO support for my plantar fasciitis. The socks are thin and do absolutely nothing to support my feet.
I bought a set of black large extra large Sox and was shipped small medium Sox. They will not respond or refund. I will have to dispute through my CC company. Never again.
I purchased compression socks from this company online utilizing PayPal. I waited and waited and waited for my order. After repeated attempts to contact both via email ( ignored) and phone(never answered) I contacted PayPal. They ignored PayPal for awhile however PayPal was insistent. After I escalated this they sent me my package. I opened one pair and the socks were two DIFFERENT LENGTHS. I sent the package back at my own cost (certified) and they refuse to refund my money. Since forcing me to escalate to a claim with PayPal just to get my product I am now "screwed". PayPal will not re-open the claim and this disreputable company gets away with my $51.92. Well am NOT done. I am contacting the MO Attorney General's office and if they expect to continue to do business in this state I suggest they change their ways. They have over 53 complaints JUST with the Scottsdale AZ BBB for this exact scam. Be careful!
My order placed on Sep 8th and then says on the way on Sep 9th. For two weeks, the USPS tracking still in Arizona (package even not in USPS facility). Today, Sep 29th, the company asks me for a review. What a company!
Come on! I have a broken leg waiting for the treatment.
I have never dealt with a company that doesn't answer their phone, tells you to leave a message and doesn't respond. Then in the message they say to email for quicker service to their support email and they don't respond to that either. I left a total of 8 messages w/email and voice, starting 5 minutes after I submitted order. Absolutely NO RESPONSE!
STAY AWAY! They have a weird ordering service; you order something and they give you a better price while you are ordering, but you can't get that better price unless you add more of the same items to your order. I had 2 different items that is ordered two of and they offered me those items for 10 minutes at a much better price but I had to order more of them. It was very weird. So my order would have been $30.00 cheaper if I could have gotten the second price that they offered me. Tries to ask them about that 8 x's and no response. I will never do business with this company again. I'm not sure, but I think they must be an overseas operation.
I ordered a knee brace extra large they ship me a small small. Are you emailed customer support 5 times they don't get back to you do not order from these people they suck.
You might stand a better chance of getting the right size socks than you will any of their braces. Their MO is sending out the wrong sizes, promising to send you the right size without having to return the original, and then not sending you the replacement. STAY AWAY FROM THIS COMPANY! I'll admit that the braces are nice and are relatively inexpensive and functional compared to other sites, but NONE OF IT'S WORTH IT IF YOU CAN'T GET THE RIGHT SIZE. They NEVER answer their phone. They NEVER return phone calls. I wish I had read the reviews about them sending out the wrong sizes prior to ordering from them because apparently. That's their MO and then you can't seem to get the replacement size you need. I don't know how they're still in business. Have a look at the 84 complaints at the BBB site (mine will make 85)
Placed an order on 9/15. Socks never arrived. Tried to email support but bounced. Phone # says to email. If I could rate lower I would.
Answer: TOTALLY IMPOSSIBLE They NEVER answer the phone and do NOT respond to any emails.
Affordable Compression Socks has a rating of 1 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Affordable Compression Socks most frequently mention customer service, wrong size and credit card. Affordable Compression Socks ranks 4000th among Clothing sites.