After multiple complaint attempts by email, and a BBB complaints, I still have no answer and no product. They can't be bothered and are THIEVES. Buyer Beware I purchased in Jan/24 and still haven't received the socks, April/2024. Ridiculous.
Wished I had checked reviews before ordering. I do not how a company can continue business without any morals. I paid for 2 items, compression hose, and laundry bag. Latter was never included in the packaging despite the statement on the packaging. Human error, stolen, or downright scamming. There is no one to answer a telephone, why they even offer their number is a mystery to me. Emails, to no avail as there is clearly no customer service, only automatic responses and requests for reviews, all appear disconnected from each other. NOT A GOOD EXPERIENCE.
I'm elderly and probably a lot of there customers are. I ordered 4 pairs of 3x socks and when I opened one of the packs there was.no way they would fit. ( TO SMALL). They exchange which is swell, but they have nothing larger. They wouldn't take the socks back and there new in the package. What a business. Selling products that you can't return. I'm on a fixed income. I need the socks for health reasons. I emailed 5 times and left 3 messages. NO REPLY. THEY DON'T CARE. SO DO YOURSELF A FAVOR AND DON'T BUY FROM THEM.
The product is good quality. I like their hose the best of any I have tried But their customer service is the worst of any I have ever seen on the interwebs, and I kid you not. The first problem I had, the Post Office lost the parcel. For three weeks this company did absolutely nothing. I then disputed the charge with PayPal and got my money back.
I sincerely tried to find another source for stockings I liked but I have been unsuccessful so I placed another order with them. Admittedly I screwed this order up myself and ordered the wrong size by mistake. They don't do refunds - only exchanges. Their website says 1 to 3 business days once you contact them for an exchange. It's been nine days and I've heard nothing. My wife called them three days ago but no one answers and you can't leave a message.
This is a horrible company with decent product. You've been warned.
I placed an order with this company and they sent me the wrong order. I paid shipping charges to receive the wrong order and I paid shipping charges to return the wrong order. I told them they sent the wrong thing and they asked me to send a picture which I did. I also sent them the tracking number of my return. They have their merchandise back and I am out $41.00. When I was ordering they were very attentive; now they won't answer my e-mails, text messages or Im's. I plan on reporting them to the better business bureau which services the Phoenix area and also my credit card company. This business is not Legit; BUYER BEWARE
I never received my order, just as the hundreds of other people who have complained. I emailed them, they refuse to fix this. They promised to either refund or replace, yet they refuse to do so. I will NEVER purchase from them again and I recommend everyone else stay away from them. Look at the 1 star reviews, there is a reason.
Big mistake placing an order within company. One excuse after another and they never return your phone calls. Their BBB rating in Arizona is poor at best……Products when receives after months of waiting has aways missed sizes and I'll fitting. Buyer beware.
I placed my order in December 2020. Recieved the goods quickly. However I needed to make a size exchange. Sent 2 pairs back in January. I'm still waiting for the replacements in April 2021. After emailing their support web site and calling. Very frustrating!
These people claim to be military. If so I'd like to know which side. Their site says 2-5 days. It took a month to get 2 items. I think they only make them as they are ordered. Read the other reviews on this site and others. I made the mistake of not reading them. Stay away. Run away. Buy elsewhere. They do not return emails or phone calls. I'm a business man of over 45 years. If I ever treated my customers like this I would have been out of business. I tried to upload proof of purchase but this website has a limit on the size of the picture.
I ordered back the end of December and despite multiple phone calls and emails I don't have my order. No one has even reached out to me. I've ordered from them in the past with no issue, but lack of response is horrible business. I will NEVER order from them again.
I purchased UV sleeve covers from this company. They sent me the wrong item. Contacted 3 times via email. Only get an automated email message saying that if I want to change my mind about a product I have to mail it back to them for an exchange. I'm not changing my mind about a product, they sent me the wrong item and have not responded to fixing this. It's just the same automated message over and over. Why should I have to pay to mail back an incorrect item? Left voicemail messages too. No response. I plan to file a claim with my credit card company. Do NOT purchase from them. Very bad customer service!
I ordered zipper compression socks from this company and the person wearing them could not use the zipper so the company was contacted within 2 days of receiving the socks. I have contacted them several times since by phone and email without any response. Don't buy from this company unless your purchase is absolutely correct. Very disappointed.
I measured and ordered socks in May. They didn't fit. Tried to call, no one answers. Wrote email, got automated message,... I can exchange, no refund. I tried exchange, they don't fit either. It takes forever to keep getting the same automated message with no response or person to talk to. But they got their money! Stay clear of this company, don't waste your money.
This is, by far, the worst company I have ever dealt with as it pertains to online purchases. I ordered something weeks ago and not only have I still not received it, I can't get a call back or a real email in return.
The worst part is they claim to not give refunds.
I ordered some socks and the size did not correspond with their sizing chart. So I returned them and ordered another in a different size and color. Again, the wrong color arrived after waiting a month. They are the worse and most stupid people to deal with. Don't waste your time!
I ordered a pair of men's compression socks and they were not compression socks - they were regular socks. I have called twice (left a voice message) and emailed 3 times to see what I needed to do to exchange and have had no response.
Purchased items NOVEMBER 26th 2021. Still haven't received it. Tracking says will be delivered by a certain date, when that date reached, its returned to sender. This happened twice. And they won't give a refund. Emails them numerous times and get the same generic answers. 0 rating for them. Taking hard working people money, shame on them. DON'T BUY FROM THIS COMPANY!
This company is a scam, I placed a order on a Friday. Monday my account was charged, I tried to cancel my order by email and phone on Tuesday prior to receiving a notification from this company sending out my order to no avail. Three days later this company sent a message stating the order was sent out. They had ample amount of time to cancel my order but because they are money hungry they will take your money immediately. Customer service is horrible, they claimed they send my order out immediately, therefore they don't offer cancellation. It's been a over a week since I've requested a refund and I have not receive my order. Don't place a order with any company unless they offer cancellation and refunds. Clearly this company lied, they just want your money.
We placed our order two months ago. We never received the compression socks despite leaving several messages with customer service. We did however receive the cheap and uselesd arch supports. They slidearound when you put your foot in your shou. Affordable junk is still junk.
I ordered a pair of compression socks and the size changed to the wrong size when hitting back page and didn't realize it. I emailed within minutes to fix the size with no reply. After it shipped then they reply with its to late. And the package was still not picked up by postal office. 5 emails trying to fix it before it shipped.
Answer: TOTALLY IMPOSSIBLE They NEVER answer the phone and do NOT respond to any emails.
Affordable Compression Socks has a rating of 1 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Affordable Compression Socks most frequently mention customer service, wrong size and credit card. Affordable Compression Socks ranks 4000th among Clothing sites.