AdvanDate has a rating of 3.2 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. AdvanDate ranks 27th among Dating Site Software sites.
We chose to go with a packaged solution to help with speed to market, and Advandate worked perfect for this. As long as you have some basic skills, it's all good. We spend most of our time making sure our site is unique and has fresh photo stock and content. That's really been the key, is to not use templates for everything. We needed to make the site 'Ours' to stand-out. We bumped our heads on some edits, but got it figured out. Support got back to us quick, resolved our issue and we're up and running.
The program package came in with loads of bugs and less than a half of it functioning at all. The main page didn't work at all(login drop down menu), preloaded codes for the payments doesn't work, logout didn't work... actually it is easier to list what works than what doesn't. A lot of english grammar mistakes. The promised 24/7 support barely answer/provide support if at all. I am seriously considering about getting my money back and look for a better service.
The program package came in with loads of bugs and less than a half of it functioning at all. The main page didn't work at all(login drop down menu), preloaded codes for the payments doesn't work, logout didn't work... actually it is easier to list what works than what doesn't. A lot of english grammar mistakes. The promised 24/7 support barely answer/provide support if at all. I am seriously considering about getting my money back and look for a better service.
My husband and I have yet to try out the software, but we have asked questions that has till today NOT been answered. We bought the software today and did all the steps they had asked in the email we got after purchase. We planned our day around it but is stuck with waiting for them to respond to us. Their customer service is horrible. In the chat bubble on the website it says that they are always available. Do not fall for that, they are not. We tried the chat bubble thing multiple times and never got any answers back. Tried calling the number on the website multiple times and left a voicemail, also never got an answer or a call back. We are still waiting for them to contact us and put the software on godaddy. I'm not sure if we need to wait or just file a claim but so far the service is HORRIBLE. Worst customer service I have ever worked with. And we are real customers (before they say it's fake) and we can also prove it with receipts.
They only rob your money. No customer service. They should be blacklisted. I have paid for Enterprenuer package 2019 and since then i am suffering and my money is gone to dogs. I am going to complain in the US chambers of Commerce.
At beginn all was ok. Good Service try to fix bugs.
But After I wrote a good review, they change the Support to me.
Support dont answer my in a good time. I have to wait near 14 day. When I chat with Mrs. Ambre, she is lieing and promisse me that all will be make and fix, but nothing is done.
They fix one problem and then it have more bugs. The Team is not customer kindly.
Sofware is bugy and they dont make waht we discuss.
Inculded Featuers the dont activate.
I suggest dont buy this Software.
Before purchasing, I was answered questions very promptly. Once I paid, I was told to use the online support system, which is a joke. You get a response days later if at all, and no resolution either to your problems. Their software is full of bugs. I don't know how they even sell this unfinished product. Can't believe they are still in business of fooling people, and stealing their money. My fault for not reading all their negative reviews. My loss and total dissapointment. Buyer beware!
I have been a customer for a while and lately their site has been going down. Constant bug fix requests have to be submitted and for the past 4 days my website has bee offline. I get support tickets addressed after 5 to 10 days.
Do not use this script if you run a business site its NOT ready for prime time.
No new updates or features added in over 9. Months. Hardly any development has occurred in my opinion.
Not much works and IF you can even get to support (because they lock it so you can't even put in a ticket) they are rude and tell you everything is your fault. When you say ok it's my fault how can I fix it, they will say that's your problem. I found the page saying here's the number for the owner but that's a no go as well.
The site is clunky at best and not working usually. My family is in the IT business and can't fix these issues. They will not refund, help, support or really do anything. This is a major scam STAY AWAY!
If you write a mail, you get a ticket number and then you wait and wait and wait. Nothing works with Advandate. I would feel ashame when i sell people such a software which is full of mistakes. For example, in English language man is man, if you change to German language this man is suddenly a woman. Next language nothing shows. To choose a country is not possible, only mistakes after mistakes. To get the money back - no chance. Stay far away from that company!
The software could not be installed on my server (1and1) and they give up and forced me to use their server.
They promised me to refund my money but i never got it back.
They are liar!
I got Advandate and immediately had to hire people to rework the site I built. The templates are cheap looking to say the least. I complained and the owner (Rick) cancelled my license but kept my money. Apparently he can't take any criticism. If there are bad reviews he immediately says it is his competition. I can tell you it is nothing but his poor product and pathetic customer service. Take some great advice... use ANY other dating software!
I wrote an email to inquire about a feature they had and I wanted it explained more to me. They misunderstood the question and when i rewrote to tell them they misunderstood my question this is a quote from Rick Jacobson "... take your $#*! on down the road"
I will never, ever buy a product from a company that treated my emails like that, good thing I did not purchase anything and advise others to stay away too...
No Rick, that is absolutely not true. We explained in our pretalk exactly how we want the dating site to work and you say, no problem we will fix it within a month. And you have not done. It has now gone nearly four months since we put our order and we still not have a functional website, many of the problems are what should be minor problems, as that the registration form does not erase the further members writing, A simple question to handle but you have not managed to do it within for month. And seriously Rick I have asked you five times when we would get a working website and you have answered me three times and all of those three times you have lied, as we do not yet have a functional website. The conclusion is very clear. Either you are a scammer or you represent a company that cannot deliver what they say that they can do, Your choice. Update of review because of Rick´s (Advandate) answer. In one of the last paragraphs in our order, we wrote, "If you have any better solution or improvement to this and how we want it all to work, we will be happy to hear it" and you have never ask us to clarify anything or come up with any kind of
Better solution so when you say that we have not answer your request it is just another lie from you. Any logic person over six years old understand that if you pay for something and the seller ask for more informatíon, you give it. Secondly, We paid for a customization of your template number 37 and about ten of the errors we complain about and that them they self make the template useless, is there from beginning and does not have anything with the customization to do. In other words your product is as much a fake that your answers on reviews. A liar do not have to be a thief, but you are both.
Nearly four months after the purchase of what they said will take one month to deliver they have note success in anything. They do not answer on any kind of questions and refuse to pay money back. Stay away from this company as it would only get you in trouble.
The service sucks, the templates are cheap and worse, customer service the worse ever. I asked for refund and immediately i got blocked from the support site. I am disputing this with my credit card company and i will make sure these idiots dont get away with this.
Dont waste your time and money with advandate. They are worse ever. Not worth the time and money. As soon as you pay, they attitude changes, they promise ******* members that will be installed, and when you pay, those ******* members are fake. "FAKE TO BE EXACT"
I had been referred to terms and condition and i have been to all the pages and there are no terms and conditions on the page,
These people are crooks, i swear dont spend a dime, its not worth it.
I simply say nothing else I lost my money. No after sale support. Dnt purchase this date script
AdvanDate Professional Dating Software and Mobile Dating App Solutions.
Hi Samji, sorry you think that there was no after sales support. That's in fact not the case. We have been corresponding with you for over a week now and you have replied and we have given you every answer to every email.