• Adapter & Battery Online

Adapter & Battery Online

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Overview

Adapter & Battery Online has a rating of 3.75 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Adapter & Battery Online ranks 62nd among Laptop Batteries sites.

  • Service
    4
  • Value
    3
  • Shipping
    4
  • Returns
    1
  • Quality
    2
How would you rate Adapter & Battery Online?
Top Positive Review

“Acer adaptor review”

Mike F.
2/22/21

The item arrived a few days late, but other than that I am very pleased: Its a genuine Acer adaptor, works just fine. The company responded quickly to my enquiries by mail and the shipment was easy to track. (from China)

Top Critical Review

“Very slow delivery and no way to track order”

Dee M.
2/28/21

I ordered a charger 2 weeks ago. There is o means to track your order on line and no phone number to call to enquire about status.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user deem336
1 review
0 helpful votes
February 28th, 2021
Verified purchase

I ordered a charger 2 weeks ago. There is o means to track your order on line and no phone number to call to enquire about status.

Thumbnail of user juliab698
1 review
0 helpful votes
May 16th, 2021

It was not possible to find any update status or tracking information from the website, but item arrived within 7-10 days and works perfectly. Thanks

Products used:
battery laptop

Service
Value
Shipping
Quality
Thumbnail of user anthonys1687
1 review
0 helpful votes
June 14th, 2021

Ordered a battery replacement on this site as it looked reliable and I assumed the UK sales entity would supply the battery. Redirected order through a supplier in China and payment made through PayPal guest account?
Waited several weeks then mailed supplier in China, received a standard reply saying item had been shipped, logistics difficulties and may be held in UK customs. Also received tracking link which showed an item in transit (but not specific of item?). This tracking status did not change over repeat lookups?
E mailed supplier again with no response. Still no battery after 5 week wait? Approached PayPal for advice and told to contact seller, e mail to adaptorsUk failure report and nothing from seller. Ordered another battery from defined Uk supplier via Amazon and received next day. Good luck if you do use this site :(.

Tip for consumers:
Do not use

Products used:
None due to no show

Service
Value
Shipping
Thumbnail of user jacl99
1 review
3 helpful votes
January 20th, 2018

acadapter.co.uk
This company is a ripoff.
Customer care when they are at fault is abysmal to the point of insulting.
Send you 3rd party items, not OEM parts as per website.

Sent wrong item refused to repay return shipping cost, so I'm out of pocket for their mistake.

Bad comms, refused to believe they made a mistake till I sent them photos. Then stopped talking to and just passed the issue to PayPal, who then forced me to pay the return shipping from the UK to China even though I'm not at fault. So my refund it going to be drastically less than I paid after I take the return shipping off. They're at fault they should pay the return shipping.

One last point, this is not a company but a single individual in Hong Kong making his website look like it's a UK seller. Don't be fooled, he will cost money and send the wrong unbranded product. He is not selling OEM parts but Liteon products which he sources and gets dropshipped. IE he's a bedroom seller. Best give away is his PayPal account is in his name and not a company.

Lessen learnt! Stay well clear of this individual calling himself acadapter.co.uk

Tip for consumers:
JUST DONT

Service
Shipping
Returns
Thumbnail of user raymondb644
1 review
0 helpful votes
June 19th, 2022
Verified purchase

Ordered a replacement battery for Toshiba Satellite C855-1GQ. Tried Toshiba first, my request was not recognised. That must because Toshiba no longer make laptops. Oredered off this company.It was £16 cheaper than when I replaced the battery a few years ago. Was advised the battery would be delivered in 12 to 18 days. Arrived after 12 days. This is a genuine replacement. Installed battery. Was, 80% charged. Left it to fully charge then did a Battery Report with PowerShell. It showed Design Capacity 49,500mWh
Full Charge Capacity 49,500mWh. So everything is fine. I have no complaints.

Products used:
Toshiba Battery

Service
Value
Shipping
Quality
Thumbnail of user mikef1071
1 review
0 helpful votes
February 22nd, 2021

The item arrived a few days late, but other than that I am very pleased: Its a genuine Acer adaptor, works just fine. The company responded quickly to my enquiries by mail and the shipment was easy to track. (from China)

Tip for consumers:
remember shipments come from china

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