• The Online Privacy Company

Overview

The Online Privacy Company has a rating of 3.0 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. The Online Privacy Company ranks 59th among Privacy sites.

What reviewers want you to know

Positive highlights

  • These guys are great, they run an amazing service, and the customer service reps are ALWAYS extremely helpful!

Critical highlights

No critical highlights yet

How would you rate The Online Privacy Company?
Top Positive Review

“Efficient and effective”

Raymond C.
5/6/20

I've been using DeleteMe for over a year, and I can say they have successfully removed my information from the promised databases. Their customer service is also kind and responsive.

Top Critical Review

“Do NOT use their masked cards, it's a garbage service”

J C.
3/17/21

I signed up for their "unlimited" service and quickly found that it's quite limited - of course they don't tell you this up front. Supposedly this masked card service is to mask your privacy, but Abine tracks EVERYTHING you do and then uses your data for their own purposes. I found out that 1) you can't use the service more than 3 times a day and 2) you can't make more than 3 purchases with your (real) credit card before they start adding a $2 surcharge unless you switch to funding with your bank account. Of course once they have your bank account info, then they can just take money at will. So I used the service 3 times a day (which was the max) and then after 3 days, my account was locked and I was not able to use it. Of course their chat was unavailable even during business hours, so I sent an email which took them 72 hours to respond to. They said because I was ordering from the same website, a red flag had been raised and they needed DETAILED information about what I was ordering. What? You've never ordered multiple times from the same website? Isn't this the age of online shopping? I've put in 10 orders to Amazon in a day before. Why are they tracking everything I do? And why do they assume everyone using their service is a criminal? I explained to the customer service why it was all the same website (only 3 times a day max and I've had privacy issues with the website before), but they still refused to help me. My only recourse is now to cancel, make sure I get a full refund for their crap service, and hope they don't steal from my bank account! AVOID THIS COMPANY, USE AT YOUR OWN RISK!

Reviews (39)

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customer service (8)
Thumbnail of user lindsayg19
1 review
15 helpful votes
July 20th, 2015

I've been using the masked emails for about a year and was very happy with the service. Later I decided to upgrade to the premium version and test out the masked cards. The first problem is that I signed up for a 1 year subscription, got charged for 3. Then the masked email that I set up for my masked card purchase (first time through the premium set up) never worked, but the credit card charge did. I'm out $132 and until this gets resolved likely to cancel my premium account.

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From the business

Blur protects your private info and helps you stay anonymous online with masked, burner cards (virtual cards), ad blocking, masked emails, and masked phones.

Company Representative

Thumbnail of user wills161
Will S.

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