Delete Me did absolutely nothing to remove my name and sensitive info from the Internet. Complained numerous times to Delete Me. Always attempted to assure me they would "take care" of the situation. The Internet also shows I lived in a city in Ohio in which I never lived. Complained about this with no assistance. I'm not even able to log into my account any longer. This website was recommended by USA Today. Will never trust that news outlet again for suggestions. Delete Me was a huge waste of time and money.
So rated free service as 5 out of 5 but just bought Premium service and it is rubbish. I cannot add a masked number, and no-one helps or listens, emails are just ignored. So will not be renewing as not doing what it's supposed to!
They did not do the job and just assume your bank account is theirs to steal. My daughter is a college student and even though she asked to be taken off they keep charging her $129 year after year. Don't know why anyone would hire them, they do not do the job in the first place and then just keep charging until there is enough money there. Not professional at all and then very rude over the phone when confronted
Works well if you only need a password manager, phone line, email, etc. But if you need to keep your information private they are no better than other free or less expensive solutions. No one can keep your information 100% private and they quickly lose value when they can't measure up, even close in many instances. Why pay a lot for mediocre service? It's like owning a car that still runs, but most of the controls stop working or only work sometimes.
Try to cancel your account and be ready to be talked down to, told your reasoning is flawed and told you should reconsider your decision. Overtime you think you've seen all the companies that couldn't possibly have any worse regard for customers, but these guys will surprise you.
They cannot do what they claim. They auto renew each year taking money without asking. There is no staff to talk to. If you leave they open the floodgates and pour out all private info they can find. When that isn't enough they add you to spam lists. Vindictively they continue in this progressive manner unless you sign up again. Don't be surprised when these activities are followed by an Abbie DeleteMe ad. I advise to shun this hateful, worthless service. They can delete your complaints about them too.
In my distant memory, I recall trying to use this about a year ago and being disappointed. IIRC it doesn't work with all web pages / browsers. I let the billing info lapse, and received notifications requesting my updated CC info. They charged me anyways. I have sent 3 cancellation requests with no response. Filed a dispute with Discover.
I signed up for DeleteMe this week, and my personal information(address, phone number, family members) has already been deleted out of numerous databases. I had some questions while setting up my account, and customer service at Abine(parent company of DeleteMe) was super responsive and helpful. I would strongly recommend this to everyone. There's really no benefit in having all your personal info available for data brokers to sell online. It just opens you up to online harassment, spam, fraud, and other bad stuff. While you can remove your info yourself, it's time consuming and tedious. DeleteMe is worth it.
These guys are bull$#*!ers. They stole our money, masking them behind technical problems... They charge us even if they cannot delete our private info on the net and their Masked Card doesn't work on all sites. We cannot get refund since the Masked Card is, actually, a prepaid card.
Signed up for 1 year. Of the 8 or 10 main sites they contacted to have data deleted, only 3 were successful. Therefore cannot recommend anyone to use this
Follow up: Contacted Abine: got a refund (partial) immediately.
They honored the contract of agreement.
The service is very clean and polished. The price tag might be a turn-off, but consider that it is for a very long time period and the services offered are very numerous. The masked card service provides a sense of security and the ability to generate masked emails on-the-fly is amazingly useful. All in all, the masking and services offered by Abine are very useful, and their support is very fast. Highly recommended.
Just doing the masked emails and Saves me from spam and headaches.
Soon will be masking more like phone number once I get organized.
Thank You Abine!
I've been using DeleteMe for over a year, and I can say they have successfully removed my information from the promised databases. Their customer service is also kind and responsive.
I'm taking the time to actually review them because I had a great experience with their customer service on chat. The person I spoke with was really helpful and walked me through updating an Abine add-on. That kind of patience and attitude is hard to find these days, let alone in customer service. Their software is awesome, too. Easy to use.
Abine offers amazing services for those concerned with online privacy. Abine's Blur software is an AWESOME all-in-one Password Manager, but also allows you to create throw away email addresses in a few clicks.
Abine's DeleteMe service has helped me and my family to remove our personal info from the internet for YEARS. These guys are great, they run an amazing service, and the customer service reps are ALWAYS extremely helpful!
DNTM has blocked 75,000 trackers; works very well. Masking my email and phone is fantastic; enjoying the feeling of privacy. Had a few problems with credit card masking but the staff at Abine has been first class. Especial thanks to Samantha who worked with me to solve the problem, kept me informed, was unfailingly courteous, prompt, and made sure my ordered birthday gift for a child got to me in time. The error in using credit card masking was probably mine but at Abine Samantha never made me feel as though it was. Not crazy about either Google or Google Chrome. Do not intend to use either one again. Google for privacy reasons; Chrome doesn't work so well.
Firefox, without much warning, stopped supporting MaskMe in favor of Blur, also an Abine product (an upgrade). I was able to contact them by phone to get my old MaskMe account deleted (one masked e-mail address was compromised and had at least 1500 spams in a short time). The tech support was fabulous and I had a Blur account up and running quickly. I am happy again not getting a ton of spam and / or malware coming my way. UPDATE: Blur by Abine just works great (in Blur is Do Not Track Me). A great upgrade from MaskMe.
I've been using the masked emails for about a year and was very happy with the service. Later I decided to upgrade to the premium version and test out the masked cards. The first problem is that I signed up for a 1 year subscription, got charged for 3. Then the masked email that I set up for my masked card purchase (first time through the premium set up) never worked, but the credit card charge did. I'm out $132 and until this gets resolved likely to cancel my premium account.
$129 for a year and they did not delete me-- they claim since they sent me four reports in a year that they met their requirements. Note that they CANNOT get you off MyLife, and if they can't do that, it doesn't really matter what they CLAIM they can do.
I have more experience with the software end of Abine because i've been using chromeblock since it came out. All in all, great customer service and cool software.
Works great!
The mask cc is not worth it. Charged my card 4 times for the same purchase even though the website replied that the masking was not established correctly. Finally had to use my cc in the clear to complete the purchase so was charged 5 times for 1 purchase. And now have to file dispute between CC company, vendor, and Abine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon - apologies for the misunderstanding here. All DeleteMe subscriptions are automatically renewing unless cancellation is requested by the customer. As a privacy business, we also believe in a no-hassle cancellation policy – full refund no questions asked before your first report is complete and a pro-rated refund anytime after the first report is completed. If you’re not happy for any reason, please call Customer Support at 1-833-335-3836 or email us at support@joindeleteme.com before the end of the term and let us know you don’t want to renew.