My (fancy dress)mermaid wedding dress arrived today - and how amazed I was. Beautiful blue sequins with gemstone detail and straps. Every bit as good as the picture if not better. The fit is just right - custom made but may shorten the straps slightly to feel a bit more secure. I was apprehensive in case it wasn't right and had purchased a dress from a shop just in case but that one will be staying in the wardrobe. I also had two dresses for my bridesmaids which were also fabulous. I have no complaints and would definitely recommend this company to anyone. I had used the online help before I ordered to ask a question and got a prompt response but other than that I have not needed to deal with anyone else. The delivery was efficient and I was not asked to pay anything at the door which I have read on other reviews. I know that I may get a bill from customs but Hey-ho, the dresses are great so it will be worth it.
Daughter's dress arrived today and she loves it. Customer service was good and we were kept informed. The dress arrived earlier than expected. Would recommend this website.
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Dear ABCdress Thank you for the quick respond, I recently had a lovely wedding dress made by the lovely ladies, a very big thank for you & your team, my sister was very happy about the dress, everything perfect. The service was massively fast and the ladies were really helpful answering all my questions! Hope she will be a pretty bride with your wedding dress. We are looking forward to do more shopping with your great team, thank you very much again.
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When enquiring about the items before ordering; Customer Support were very helpful and polite. I ordered 2 bridesmaid dresses and a flower girl dress. The dresses were delivered on time and were easy to track online and were even more beautiful than the pictures. I was worried ordering them online especially as they were such a good price - I thought it was too good to be true but all the dresses look as though they are worth a lot more than I paid. I will definitely be ordering again.
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I am NOT HAPPY with the dress I got. The dress I choose from the website was COMPLETELY DIFFERENT than the parcel I got. Jesus, I ordered a modern and trendy dress and I got a very classic model, not even similar than on the pic. I was very DISAPPOINTED when I tried it. Contacted customer support immediately and left complaint with clear pictures about the dress I got as evidence, however their reply was ridiculous. They treated me as a stupid, explaining me that the 2 dresses are exactly the same, just because of the lights and the quality of the original picture seem different. OMG! They should be blind not to see that the original dress was not shiny, were layers on the squirt, there was a very small trail and the lace pattern is completely different. On the dress I got all these things above were the opposit! I showed my parcel to my friends and they were agree with me. I feel sorry to order my wedding dress online, now I am selling on ebay the dress I got from abcdress.co.uk, and I bought myself another dress in a real shop. 300 eur wasted!
Sorry for your dispointment. We try to reach you to fix this problem. But we never hear from you again. If you have any needs, please feel free to contact with us. You are more than welcome.
I am so disappointed and disappointed because I read the reviews and they must be fake. Material is not the same a picture and I asked for a refund and now they are unreachable. I'm a single mom and I'm out all that money.
I ordered two dresses from this company because their website looked legit and the dresses looked gorgeous, but I was exceedingly disappointed by what I actually received. I contacted their customer service with clear photos of how the dresses were not at all custom fitted (too big) and the material was completely different than what the pictures showed on the website. The company refused to give me a refund saying they had more than one tailor work on each dress and they couldn't have possibly made a mistake with either the tailoring or the material. The dresses were similar enough to the photos on their website that I couldn't get a refund from either paypal or my bank because it's not technically fraud - I gave abcprom my credit card information willingly, the email invoice doesn't show the custom sizes I gave them to confirm and their website doesn't specifically state the material of the dresses, so I didn't have a leg to stand on. Very sneaky! Three months of frustration and a complete waste of $366 - order elsewhere!
The dress arrived very well wrapped just after 10 days and it is absolutely amazing.The quality is superb, even better than the one in the shop, and it fits my daughter beautifully. This is the first time I buy something like that on line and my experience has been very positive.
Well done ABCdress, keep up the excellent work!
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I have ordered my wedding dress from abcdress. Co. Uk. Today I picked up my package and immediately unpacked and I must say that I AM SO THRILLED about my wedding dress! It looks just the same as shown in the pictures and it fits perfectly! I am so in love with my wedding dress, You've made me so beautiful on my coming wedding day! I'm so happy. I would easily buy anything from this web site again! Thanks for your good service, especially sara!
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Hello Thank you. I received my dress, dress arrived earlier than expected and it's looks gorgeous, very pleased with the service of the ABCdress team. The staff were very helpful and responsive whenever I contacted them. The quality of the dress was superb and it looked near enough exactly the same as the picture Many thanks for your good work. I appreciate your hard work.
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Hello Thank you. I received my dress, dress arrived earlier than expected and it's looks gorgeous, very pleased with the service of the ABCdress team. The staff were very helpful and responsive whenever I contacted them. They also give me some good advie about how to choose the right color and size. The quality of the dress was superb and it looked near enough exactly the same as the picture. Many thanks for your good work. I appreciate your hard work.
Thanks for your good evaluation.We will try our best to make every customer satisfied with our products.
I bought a dress from abcdress, I got it unexpectedly fast.And I purchased 3 of these dresses in fushia for my bridesmaids for my beach wedding. They were absolutely gorgeous and very well made. We ordered custom measurements and they all fitted perfectly. I would highly recommend diydress as they made everything so easy. Thank you so much.
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I picked up dress from ABCdress website and ordered with sending my proportion measurements as my body measurements are between 34 and 36 and I was not sure if it would fit me. A lady I wrote with through emails was very polite and the service quality was just amazing. Asked me for more measurements to send to make sure the dress will fit me. It was supposed to be for my leaving/birthday party. The dress arrived in promise time and I was just amazed. The color of the dress the same as on the web, beautiful and fitted very well. All my friends just looked at me in non-speech amaze. I will certainly order again! I did not even thank them afterwards as I was so busy with packing. Thank you so much!
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This is definitely one of the most beautiful dresses I have ever owned. If you are looking to make a statement-this is the dress. I got so many compliments on it and every one kept asking where I got it. Thanks ABCdress! I will order from you again!
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I was pleasantly suprised with the quality and fit of this dress. There were no issues with ordering or shipping through this website. I love my new dress very much. I will order from you again and recommend you to my friends. Thank you for ABCdress Team.
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I took a chance and ordered my wedding dress from ABCdress and I wasn't disappointed! Everything was perfect. The guests were amazed at the quality of the dress and shocked when they learned I had ordered it online. However, what stood out most for me about my entire experience with ABCdress was the amazing customer service I received from everyone I came in to contact with. I was kept up to date, alterations and changes were clearly communicated and queries answered efficiently and politely, they couldn't do enough! I would recommend without a doubt. In fact I'll be ordering more dresses myself!
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ABCdress is a very good company for making dress, i ordered a prom dress for my friends from the site, when we received the dress, we cannot believe our eyes.it is so beautiful and it is the same as the website show, the quality is fantastic too, thanks a lot for making such a wonderful dress, i will buy other dress from your site in the future! Thanks again
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Recieved my daughters dress just after 15 days of ordering it to measure. I recieved a text when it was coming with options to change the delivery date and a text on the morning of the delivery date to say the hour slot it would be here. I wasn't let down.
It fits perfectly and is exactly the same as on the website picture.
Very very happy with the service and my daughter is one happy and excited young lady.
Will be pleased to recommend to anyone.
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I had a military dinner to go to so I ordered the 'Ball Gown Strapless Floor-length Taffeta Lace Up Back Prom Dress' in pearl pink. After I ordered it and I started to worry that my dress would either be the wrong size or it wouldn't be like the photo. However, I needn't have worried. I didn't order a particular size; I gave my height, waist and bust measurements and the dress fitted perfectly. Also, the material was beautiful and the dress looked identical to the one in the photo.
I did look around in bridal shops and in UK department stores such as House of Fraser, but nothing compares to the kind of dress you can get from ABC dress. I saw something simliar in a bridal shop and, not only was it more than double the price, the material didn't look very nice. Therefore, I am very happy with my ABC dress and think it is amazing value for money. The customer service was also very good and whenever I had questions I emailed them and they responded within 24 hours. Excellent choice.
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Hi, it's Andrew, I'm very sorry I am only getting back now as I have been on holiday, I just want to thank you so much for making my little sister look special on her big night at her formal (prom) the dress looked incredible and the communication and customer service I received from your team was five star. You will find a picture of my little sister Karla Greer with your dress on in the picture attached, Thanks Andrew.
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Answer: I am glad to answer your question. This is a very common question.It is very normal that you are worried about that. But we are a company with more than ten years and high reputation.We have lots of good feedback from our customers.We have physical store in Tokyo, Singapore and so on. Although Our website only run for a year, we also got some good reviews from the customers, you can see these good reviews from the sitejabber. I hope you are satisfied with my answer.
ABC Dress has a rating of 4.8 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ABC Dress most frequently mention and customer service. ABC Dress ranks 482nd among Dresses sites.
Thanks for your good evaluation.We will try our best to make every customer satisfied with our products.