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Twinklens

Overview

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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966 reviews
How would you rate Twinklens?
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California
1 review
0 helpful votes
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Fast and easy!
May 6, 2025

Shipping is pretty fast, and they work great and don't feel annoying in the eyes and i've never had a problem with this company. They have lots of good deals going on all the time, and you can save a lot of money compared to other contact companies! I've worn these for many of my content creation makeup looks, and my favorite pair is definitely the X eyes.

Date of experience: April 26, 2025
GB
1 review
0 helpful votes
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Very Happy
May 8, 2025

After looking at various other websites and supplies I decided to take the plunge with Twinlens, and I'm glad that I did. The whole experience from start to finish was seamless and pleasing. The website is easy to navigate and looks good, a good variety of products on offer. The items I chose were very reasonably priced in comparison to other companies, and I had free shipping from the US to UK as well. My items arrived about a week later and I was kept fully updated of its shipping journey throughout. When my order arrived it was well packaged and even included free lens holders which was lovely touch and something I've not received from other companies! The lenses themselves are in my opinion of excellent quality, and no different to the lenses I've bought elsewhere, just better priced! All in all I recommend shopping with Twinklens, I certainly will now be a longtime customer!

Date of experience: April 28, 2025
Texas
1 review
0 helpful votes
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Wrong address shipment
May 15, 2025

The whole package really nice it came with a kit and the contacts as well, but it was shipped to the wrong address when I put 7051 tourant rd for some reason it was shipped to 7059 tourant rd. That was a delivery error hoping so. Besides that it was a great deal for great quality contacts.

Date of experience: May 5, 2025
Washington
1 review
0 helpful votes
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No clue what happened
June 8, 2025
Updated review

Well I ordered on 5/11 paid for the expedited and it's still not here 5/29. Granted they were nice enough to refund my expedited but the tracking started working today. And it's in California I'm in WA so that's a plus? I had a much better experience last time. I ordered and 10 days later it came. That's what I expected this time. Whenever I order I am like a giddy child so I pay extra for it to come sooner. So it's really frustrating when this happens. I had a tracking number but the label was created on the 15th and it still says ups didn't have it until today. So f me.

Date of experience: May 29, 2025

Twinkles has a great selection and it's easy to find...
May 21, 2025
Previous review

Twinkles has a great selection and it's easy to find what I am looking for. I do wish some of the saringan could be prescription though.

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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Rinnegan Contacts
June 8, 2025

Ordered a pair of the rinnegan contacts from Naruto, they were fairly priced, shipped quickly and arrived fast and in great packaging and condition. Was completely satisfied with the order and I will most likely order more lens's in the future from here. My contacts were not of a prescription style just 0 so I can't say whether the prescription lenses are good but the base lens's are amazing! Thank you

Date of experience: May 29, 2025
Oregon
1 review
0 helpful votes
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Delivery great but contact tore.
June 2, 2025

Came quickly, exactly what I wanted. But contact tore about 5 min after putting it in eye. I've purchased and worn your contacts before so idk what happened. I put it in and about 5 min later or started hurting and realized it had torn in my eye.

Date of experience: May 15, 2025
Puerto Rico
1 review
0 helpful votes
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Totally recommend
May 5, 2025

I ordered my lens a few days before de comic con at they arrived on time! First time wearing contacts and i gotta say these are so comfortable and super easy to put on and remove!

Date of experience: April 25, 2025
Canada
1 review
0 helpful votes
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Great product!
April 21, 2025

Easy to use the colours are amazing. The way they treat every pair of lenses exceptional. I will not buy from any where else lifetime purchaser here! Thankyou Twinklens!

Date of experience: April 11, 2025
Idaho
1 review
0 helpful votes
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Nice
May 20, 2025

They're very nice can notwait to use them for my next con they came a little late for my recent one bit that was my fault

Date of experience: May 10, 2025
Puerto Rico
1 review
0 helpful votes
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Great communication and packaging.
May 9, 2025
Updated review

Great communication and packaging. Easy order tracking. Great communication and packaging. Ease of ordering and service!

Date of experience: April 29, 2025

Rapid checkout
April 23, 2025
Previous review

Rapid checkout

Date of experience: April 13, 2025
GB
1 review
0 helpful votes
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Awesome Product
April 19, 2025

As a long time wearer of crazy lenses I love the choice you have and was super quick delivery and well packaged

Date of experience: April 9, 2025
Virginia
1 review
0 helpful votes
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They're amazing!
May 16, 2025
Updated review

I little hard trying to put them on, but worth it! Now I can look spooky! > :)

Date of experience: May 6, 2025

You guys are doing a great job!
May 1, 2025
Previous review

You guys are doing a great job!

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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What you would expect
April 24, 2025

The shipping was fast considering it came from china. The product is good. Overall, fast, reliable and good service!

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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Go-To
April 16, 2025

This is my go to website to get all my contacts. They have never let me down. Highly suggest the full black sclera lenses

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
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Amazing!
May 27, 2025

One of the best purchases. Not hard to take out or put it if you know what you're doing!

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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US Stock is NOT actually US Stock
March 30, 2025

I ordered from the US Stock to make sure my order came from the US and would be delivered quickly. It took 2 weeks to receive my order, AND it came from CHINA. I am deeply disappointed, as this is false advertising. If you are going to have people order from US Stock, it should be in the US and take no more than 5 days to deliver!

On a positive note, the contacts look great in my eyes.

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Like it
April 16, 2025
Updated review

I'm not the first time ordering the product from twinklens I ordered many time and different location were I live

Date of experience: April 6, 2025

I been shopping here and I like it fast shipping they...
April 1, 2025
Previous review

I been shopping here and I like it fast shipping they come before my travel

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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Twinklens topz
April 21, 2025
Updated review

Everytime I order from twinklens I always get so happy and excited I have and will always choose twinklens

Date of experience: April 11, 2025

Twinklens is so easy convenient every time
April 6, 2025
Previous review

Twinklens is so easy convenient every time

Date of experience: March 27, 2025
New York
3 reviews
58 helpful votes
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Great!
March 22, 2025

The company provides a tracking number which is easy to follow through 17TRACK. My order was eventually transferred to USPS, which was even easier to follow. I feel the package came within a reasonable amount of time, the product was reasonably priced, and everything came as expected.

Date of experience: March 12, 2025
Australia
1 review
0 helpful votes
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Great quality, got here fast
April 29, 2025

Easy to order and to track parcel. Got here pretty fast. Very nice quality

Date of experience: April 19, 2025