The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Shipping is pretty fast, and they work great and don't feel annoying in the eyes and i've never had a problem with this company. They have lots of good deals going on all the time, and you can save a lot of money compared to other contact companies! I've worn these for many of my content creation makeup looks, and my favorite pair is definitely the X eyes.
After looking at various other websites and supplies I decided to take the plunge with Twinlens, and I'm glad that I did. The whole experience from start to finish was seamless and pleasing. The website is easy to navigate and looks good, a good variety of products on offer. The items I chose were very reasonably priced in comparison to other companies, and I had free shipping from the US to UK as well. My items arrived about a week later and I was kept fully updated of its shipping journey throughout. When my order arrived it was well packaged and even included free lens holders which was lovely touch and something I've not received from other companies! The lenses themselves are in my opinion of excellent quality, and no different to the lenses I've bought elsewhere, just better priced! All in all I recommend shopping with Twinklens, I certainly will now be a longtime customer!
The whole package really nice it came with a kit and the contacts as well, but it was shipped to the wrong address when I put 7051 tourant rd for some reason it was shipped to 7059 tourant rd. That was a delivery error hoping so. Besides that it was a great deal for great quality contacts.
Well I ordered on 5/11 paid for the expedited and it's still not here 5/29. Granted they were nice enough to refund my expedited but the tracking started working today. And it's in California I'm in WA so that's a plus? I had a much better experience last time. I ordered and 10 days later it came. That's what I expected this time. Whenever I order I am like a giddy child so I pay extra for it to come sooner. So it's really frustrating when this happens. I had a tracking number but the label was created on the 15th and it still says ups didn't have it until today. So f me.
Twinkles has a great selection and it's easy to find what I am looking for. I do wish some of the saringan could be prescription though.
Ordered a pair of the rinnegan contacts from Naruto, they were fairly priced, shipped quickly and arrived fast and in great packaging and condition. Was completely satisfied with the order and I will most likely order more lens's in the future from here. My contacts were not of a prescription style just 0 so I can't say whether the prescription lenses are good but the base lens's are amazing! Thank you
Came quickly, exactly what I wanted. But contact tore about 5 min after putting it in eye. I've purchased and worn your contacts before so idk what happened. I put it in and about 5 min later or started hurting and realized it had torn in my eye.
I ordered my lens a few days before de comic con at they arrived on time! First time wearing contacts and i gotta say these are so comfortable and super easy to put on and remove!
Easy to use the colours are amazing. The way they treat every pair of lenses exceptional. I will not buy from any where else lifetime purchaser here! Thankyou Twinklens!
They're very nice can notwait to use them for my next con they came a little late for my recent one bit that was my fault
Great communication and packaging. Easy order tracking. Great communication and packaging. Ease of ordering and service!
As a long time wearer of crazy lenses I love the choice you have and was super quick delivery and well packaged
I little hard trying to put them on, but worth it! Now I can look spooky! > :)
The shipping was fast considering it came from china. The product is good. Overall, fast, reliable and good service!
This is my go to website to get all my contacts. They have never let me down. Highly suggest the full black sclera lenses
I ordered from the US Stock to make sure my order came from the US and would be delivered quickly. It took 2 weeks to receive my order, AND it came from CHINA. I am deeply disappointed, as this is false advertising. If you are going to have people order from US Stock, it should be in the US and take no more than 5 days to deliver!
On a positive note, the contacts look great in my eyes.
I'm not the first time ordering the product from twinklens I ordered many time and different location were I live
I been shopping here and I like it fast shipping they come before my travel
Everytime I order from twinklens I always get so happy and excited I have and will always choose twinklens
Twinklens is so easy convenient every time
The company provides a tracking number which is easy to follow through 17TRACK. My order was eventually transferred to USPS, which was even easier to follow. I feel the package came within a reasonable amount of time, the product was reasonably priced, and everything came as expected.
Easy to order and to track parcel. Got here pretty fast. Very nice quality
Answer: There are other places that are FDA certified that sell contacts, but I haven't found many that offer that at a better price point.
Answer: Yes! I showed up to work with a pair of purple contacts in and my friend was absolutely in love with how they looked!
Answer: No. I have multiple different pairs of contacts from them, have use them repeatedly, and have never had any negative reactions from them.