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Twinklens

Overview

Twinklens has a rating of 4.6 stars from 1,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Twinklens most frequently mention customer service, good quality and fast delivery. Twinklens ranks 7th among Contact Lenses sites.

service
44
value
45
shipping
45
returns
31
quality
44
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968 reviews
How would you rate Twinklens?
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Colorado
1 review
0 helpful votes
Follow Kristin Z.
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Very good quality, no sizing
October 21, 2024

I do really love these contacts, however I never saw any options for sizing when purchasing. They are a bit too big for my eyes and kind of droop down making it a bit hard to see and not super comfortable. Could have been my error if there is a way to get specific sizes, if not I think it would be a good thing for the company to add as contacts are not a one size fits all. But overall I'm happy with my purchase and I was aware they may be too big before i purchased them so I am not upset

Date of experience: October 11, 2024
Arkansas
1 review
0 helpful votes
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Has been taking a month to arrive.
November 15, 2024

Ordered a month ago and still hasn't arrived. I'm sure the product is great but it would be very helpful if when checking out, an estimated delivery date could be given so if someone needs them by a certain date they will know when to order.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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I have contact twinklens at least 4 times, both by phone and by email. Despite their claim that respond to emails within 12 hours, it usually takes at least 3 days to hear anything and when you do it's not an actual answer to "where is my order?" I still haven't received my order to two separate lines and haven't even been able to get my refund. Do no purchase from here! This whole experience has been terrible. I finally ordered from MOCO and those lenses I have received. Same yourself time and money and DON'T use twinklens.

Date of experience: October 7, 2024
Washington
1 review
0 helpful votes
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Broken two times.
October 2, 2024

I bought a pair of contacts, and they arrived ripped and torn. As soon as I reported it, I did get a replacement very quickly! Although, when the replacement came, it was also ripped. Again. I've read good reviews on this brand; I'm sad to only have a bad experience.

Date of experience: September 22, 2024
Canada
1 review
0 helpful votes
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Decent contacts
October 3, 2024

Contacts are here, exactly as ordered, with extra cases in tow! The colours are exactly what I was looking for, three out of four pair were perfect.

The sizing on the Sclera isn't great, won't be able to wear them as the fit isn't right, so theres a constant air bubble. Not sure what can be done about that. I am an experienced user if them (just never from this site) I've tried everything I can think of to try to get rid of the bubble, but the fit just isn't there.

The tracking process was a little rough, but again, they got here in decent time, so I won't complain about that.

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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Lenses looked NOTHING like pictured.
December 3, 2024

Contact lens color looks NOTHING like the lenses pictured. Color makes eyes look cloudy like an animal with cataracts...Terrible!

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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Customer Service Ghosted me
June 20, 2024

Yes, hello well here's my review. I contacted Customer Service as soon as I got my contacts told them that as soon as I put one contact in it immediately irritated my eye they told me that I had the option to either get another pair or that they could refund me, my money to my original payment I asked them to refund me my money and they never answered me back. I tried emailing again, no response. I emailed again no response. Emailed one more time and again no response. How disappointing what a rip off this company is….I can't assume anything else!

Date of experience: June 10, 2024
Canada
1 review
0 helpful votes
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Delivery was rushed after sending them a mail for delayed delivery and I almost missed the ceremony I made an order for. After weeks of waiting finally all is well.

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Amazing PLEASE BUY!
January 30, 2025

I've looked everywhere for prescription strength sharingan contacts. This was the only site! They are comfortable. They arrive on time and they look phenomenal.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
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Second time buyer
November 2, 2024

I like the contacts, first time I got some cosplay ones in the 3 for 9$ each deal. Thus time I went with just normal color ones from magister and they are so vibrate on my lighter eyes cause they were made for darker eyes. I got a grey, purple and green. Love them all. They also came with a case the has the pinchers and thing to put them in and it's cute.

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Amazing contacts
January 23, 2025

These contacts are so amazing! The only problem I seem to have is the contacts seem to bend once they're in my eyes, if I can get some help to change that i would really appreciate it!

Date of experience: January 18, 2025
Canada
1 review
0 helpful votes
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Super produit!
April 19, 2025

Reçus rapidement et le produit semble super! Déjà très hâte de les utiliser pour mon costplay de Toga!

Date of experience: April 9, 2025
New Zealand
1 review
0 helpful votes
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Surprisingly good
October 14, 2024

The contacts I ordered were shipped nearly immediately and only took a week to arrive. The materials used in them are extremely comfortable as well as breathable, no foreign body feeling at the end of the day and very easy to insert and remove.

Date of experience: October 3, 2024
Canada
1 review
0 helpful votes
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Very nice lenses!
January 31, 2025

The shopping was easy, the delivery was very good! The lenses are comfortable and the colors are very true to picture.

Date of experience: January 21, 2025
New York
1 review
0 helpful votes
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Perfect
January 17, 2025

Every time i've ordered from here i get my contacts quickly! They have all been high quality and arrive within 2-3 weeks of my order placement.

Date of experience: January 6, 2025
Canada
1 review
0 helpful votes
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Great Service
February 9, 2025

Good and awesome, Thank you very much...I really appreciate that fast service

Date of experience: January 30, 2025
South Carolina
1 review
0 helpful votes
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Best Quality Lenses
October 1, 2024

My 4th time ordering from TwinkLens and they're, so far, better than Vampfangs with their prices, customer services and monthly discounts. I recommend this company for all your go-to needs when it comes to any kind of contact lenses weather buying singular or in pairs. Shop, twinklens!

Date of experience: September 21, 2024
California
1 review
0 helpful votes
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Amazing
December 26, 2024

Product came in super fast and in pretty packaging. Even had a pink contact lens container! The contacts were also very cute on me and not super drying.

Date of experience: December 16, 2024
Puerto Rico
1 review
0 helpful votes
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Missing contacts
January 11, 2025
Updated review

I contact the company because i order 2 pair of contacts but it looks like went missing. They answer me the same day and ship another order and I received. Thanks for everything

Date of experience: December 17, 2024

It was very quick!
May 10, 2024
Previous review

It was very quick!

Date of experience: April 30, 2024
California
1 review
0 helpful votes
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Comfort
October 21, 2024

This experience was better this time around. A couple of years ago I was missing part my order and was told it was on its way and still never received it.

Date of experience: October 10, 2024