I love my logo. I'm extremely happy with the service provided by my designer and 99designs. Brilliant designer, great team, a pleasure doing business with them all.
I have a small business and needed a quick design change. We had the BEST experience and got exactly what we wanted and the work was even better then I expected it would be! 2 thumbs up!
We needed a logo for our non-profit organization. We loved working with 99designs and their designers. We had so many great options to choose from. Our new logo is perfect.
Hi Jennie,
Thank you for the feedback!
We're so happy to hear that you enjoyed the design contest process as much as we enjoyed working with you on your logo. Thank you for trusting in our service and we look forward to you next project!:)
- Jerlyn from 99designs
Logo slapping at best. Wasted $540.95 per cent of the 200 plus submissions were from Indonesia, with variations of the same from coincidentally "different artists ".
Very user-friendly platform, intuitive to use. Great designers on board and the contest option is a great way to get your concept into practice and implementation. Great value for money.
Hi Eitan,
We are very excited to hear that you had a pleasant experience. Thank you for coming to us for your design needs and we look forward to working with you again soon!
- Jerlyn from 99designs
Absolutely awesome place to work. Great clients, great support for designers and contest holders, a tight knit group of designers here to give it their best.
Hi i recently just won a $500 Contest threedays ago and today my account got hold. Like wtf? My account is 100% verified and my designs are totally juiced from my brains. Srsly 99Design? Is this how you treat designers when theyve won your money? Guess what, YOU ARE $#*!.
Hi Dan,
Our support team is happy to look into your account to see why you have not yet received payment for a won contest if you could let us know your username.
https://support.99designs.com/hc/en-us/requests/new
- Jerlyn from 99designs
Awesome platform if you're looking for any type of design work for your business. It allows you to run contests for particular designs you are after (web pages, logos etc.). Designers then come up with concepts that you can accept and work some more on it with them, until you get what you want, or you can decline designs that are not for you. There are 4 pricing tiers you can choose for contests and I used the 2nd tier. With that most of the designs I received I declined (13 maybe). There was maybe 4 designs that were decent and we could work with. However one of the first designs we received, took on our feedback and we new fairly early on that this was the designer and design we would be going with. So in the end it worked out really well. There is a money back guarantee during the first phase of the contest so if there's nothing you like you don't lose your money (so that's good). Anyway overall it was a good experience. Oh, they also have the option to work directly with designers for a fixed price (I haven't used that yet though).
Hi Michael,
Thank you for the thoughtful feedback! :) We are very excited to hear that you got to receive a great design right off the bat!
The 1:1 project is a great way to build a good working relationship with designers and we hope that you'd be able to try this service as well in your future design need!
- Jerlyn from 99designs
Great service. Variety of designs. What a brilliant company to create an affordable contest that brings multiple designers to the table. It was a positive experience from the beginning to the end.
My research of this website and their activity is 2 long years! You really really don; t want to take a big fall as designer to loose your work and as buyer loose your money.
99 designs has helped me become better at my craft and for that, I love it! There are world-class designers working for 99 designs, which inspires me greatly!
We've done 2 design contest and are really impressed with the quality of designs and the ease of process. The most difficult part has been choosing a final winner from so many quality designs.
Hi Jeff,
We are very excited to hear that you had a pleasant experience. Thank you for coming to us for your design needs.
- Jerlyn from 99designs
Fun, easy and extremely organized! I really enjoyed the process. Designers were extremely responsive to requests and revisions. I would highly recommend 99 Designs
Hi Holly,
Great to hear your feedback! :) So happy that you find the design contest process easy to work with. Glad to be able to help you with your design need and we look forward to working with you again!
- Jerlyn from 99designs
Money back guarantee is a scam!
I requested for a refund via email and this is the reply I received:
"To request a refund, please have your account information on file, and call during the business hours listed below for each country (Monday to Friday) - it is very important for us to verify your information via phone.
San Francisco | 8am-5pm PST:
*******678 (from USA or Canada) or
*******678 (from any other country)
Australia | 9am-5pm AEDT:
03 9111 5799
United Kingdom | 9am-9pm GMT:
*******220 "
I tried calling for the past 3 days and no one is picking up the phone. Support team is either sleeping or the whole money back guarantee is a scam. There's no way you can get your money back if no one is answering the phone.
I wouldn't recommend using 99designs. Designers are using stock-images, copy-paste technique which they excel in. Beware of using 99designs.
Hi Zhihao,
Thank you for the feedback and we are sorry to hear that your design contest did not work out as well as you hoped.
We do apologize if we missed any of your calls. We'd be happy to assist you with your contest and if it is eligible for a refund, we'll assist you with the refund process via email. Please send us your request to: https://support.99designs.com/hc/en-us/requests/new
We will look forward to it.
- Jerlyn from 99designs
I could not be happier with my results. The accuracy and speed was amazing. After my first comments on the original designs the artist was able to create exactly what I was seeing in my head.
Hi Jack,
We are glad to hear about your great experience on the site!:)
Leaving as much feedback to your designers is a great tip! :) This is the best way to achieve the design you are looking for and that is exactly what you did. We thank you for coming to us for your design need and we look forward to working with you again!
- Jerlyn from 99designs
This was my first experience and I am very pleased with the final results. The artist were all very talented and professional. The customer service available and very helpful.
Thank you so much!
Hi Diana,
Thank you for sharing your experience with us! We are glad to heat that it has been a pleasant one and you've received the support that you're looking for.
We thank you for going to us for your design needs and we look forward to working with you again.:)
- Jerlyn from 99designs
In germany, it is a legal offense to contact domain owners to offering services.
Apart from this, it is absolutely unprofessional to offer prices for such bog-standard websites like this.
This was one of the easiest things I have ever done. In 3 days I had the perfect logo for my company for way cheaper than if I had done it somewhere else! I highly recommend it!
Hi Brad,
We are very excited to hear that you had a pleasant experience. Thank you for coming to 99designs for your design needs.
We hope to get to work with you again and wishing you all the best!:)
- Jerlyn from 99designs
I knew of 99 designs for quite a while, but this is the first time using them. I was blown away by the quality of designers - This is the go to logo service - Will be using 99 designs again!
Hi Michael,
Thanks so much for trying us out! We are thrilled to hear you had a great experience:)
-Rosalie from 99designs
Working with 99designs was super easy, I got a lot of great designs and I enjoyed being able to work with designers to hone in on what I wanted. I would definitley recommend this service.
Hi Michael,
We are thrilled to hear about your positive experience with your design contest!:)
We are glad that you got to work with a number of great designers and get to pick a design that you truly love. This really makes the process a great one. We wish you all the best and we hope to work with you again with your future design needs!
- Jerlyn from 99designs
Overview
The company has garnered a mixed reputation, with many customers praising the platform for its ability to connect them with a diverse pool of talented designers and for facilitating a creative contest process that often yields satisfactory results. However, significant concerns have been raised regarding the quality of designs, with accusations of reliance on stock imagery and lack of originality. Additionally, customer service appears inconsistent, with reports of inadequate support and difficulty in resolving issues, including refunds and communication problems. Overall, while the platform offers valuable opportunities, the execution and support may require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bev,
It is great to hear that we were able to help you find a logo design that you love and we look forward to working with you again.:)
- Jerlyn from 99designs