7ContinentsTravel Ltd has a rating of 4.2 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7ContinentsTravel Ltd most frequently mention customer service, and umrah package. 7ContinentsTravel Ltd ranks 17th among Travel Agency sites.
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Bilal done really great work for us regarding Umrah. He's very helpful and provided us all relative information what we needed. Highly recommended
This is very $#*! service be careful waist time and waist money very very $#*! hotel service very dirty and not good….,,.
Bilal done really great work for us regarding Umrah.
He's very helpful and provided us all relative information what we needed.
Highly recommended
I made a booking with them, had to cancel original booking due to a bereavement in the family. I did travel but earlier than planned. However, BA was able to accept my reason and cancel without loosing the deposit. 7 continental sat on the money by claiming the airline took it. This us over a year I am yet to receive the balance of my money. Phone calls were not respected neither responded to emails. The manage is always in a meeting irregardless of the time of the day.
I can't recommend them. Incidentally the very first sales person I dealt with me wooed my heart and got a very good service until he left then everything became a mess.
Agents asher call me and told he will refund me deposit and I also like thanks agents call hammed or Susan I can't hes name properly and agents gill who was so helpful
Tip for consumers:
I been told to that I will get refund deposit
Products used:
Flight tickets deposit im waiting for refund
Thanks 7Continentalstars company, Shoaib assist me very well, he helped with booking my umrah package in very good cost. I am happy with kind service through out the journey me and my husband had. Sohaib was updating us with all the service through my journey, he's a very hard working and helpful person. I'll definitely recommend him again for travel.
Well done Sohaib keep it up, May Allah give you more blessings in your work.
Perfect job done from Shahad. He has been a wonderful customer service who has always be an assistant to me in any request I have made through him. He is calm, respectful and more over have patience to make things done and on time too.
I will forever recommend him and his company to who ever I know and will be needing his service.
I will rate him and his company 10 out of 10.
Thank you.
Seth Mensah
03/03/2023
This is very $#*! service be careful waist time and waist money very very $#*! hotel service very dirty and not good….,,.
Tip for consumers:
Not
Best flight booking experience. A very straight forward service. Very swift and professional. Keep it up Aquib Eiman.
7-Continents Travel Agency has been my regular travel agency for over a decade and I surprise myself that its taken this long to contribute my review of their services. I always find them helpful, reliable and dependable. I have recommended a few friends in the past and would do again in the future. Sami was especially helpful on this occasion.
Products used:
Air ticket to Nigeria. Premium economy
I have been looking for a December umrah package and have tried many agents. Ehsaan from 7 continents has gone above and beyond for me and my family. He has worked very hard to ensure that we got the flights and hotels that we wanted. Ehsaan discussed every part of the trip in great detail and spent many hours ensuring we got the best package. Jazakallah Ehsaan for your great customer service you are a credit to your team.
Zain,
Thanks for the wonderful service you provided in booking my tickets so timely. Above all, thanks for being patient with me.
I appreciate.
Excellent service, thank you.I booked flight tickets on a Saturday for a travel on Sunday evening and I got my tickets in time with no hustles at all. Thank you very much.
I have contacted the travel agents for a quotation to go for Umrah and one of the staff Aqib helped me all the way through. He was very pleasant and patience with me for my booking, he helped me all the way through and got me a good deals Alhamdulillah. We were very pleased with the package he provided us. The hotels accommodation was very near to the haram. The transport has been arranged perfectly for us. I highly recommend this travel agent to anyone who is looking to go for Umrah in the future
I love getting my flights tickets from 7 continents Travel… I think their products & customer service is top
Recently we purchased our Umrah package from this travel agent. We were served by Ahmad Ali. He was very passionate and informative. He dealt your queries vey smoothly. We recommend this travel agent.
Impressive service provision.
Promt and well experienced staff. Jenifer.
Absolutely efficient service indeed
Great customer service quick simple and easy. The agent Waleed has always been very helpful courtesy calls and emails to ensure all is well an the travel plans are still in place. I received a message to remind me of all my travel info the day before and even th bay before I returned. Great travel agents 5*
Tip for consumers:
Great customer service quick simple and easy. The agent Waleed has always been very helpful courtesy calls and emails to ensure all is well an the travel plans are still in place. I received a message to remind me of all my travel info the day before and even th bay before I returned. Great travel agents 5*
Products used:
Flights
I truly appreciate Waleed's from 7 continents travel for his impressive customer service care. He made sure from the time I purchased my flight ticket up to till arrived back from my trip that I was okay.
I give him a five star for his customer care and dedication to his job.
The company should be proud to have such excellent staff۔ They should be appreciated, I have taken this step inspired by their ability and capability. Treating customers with good manners, laughing and speaking softly despite their rudeness and bad manners represents their good character.I appeal to the company to recognize his potential and promote him to a higher position after seeing his sincerity and hard work. And I hope the company grows further because of Bilal. Bilal is a very soft hearted and a good agent.
May Allah accept his service and grant him success in this world and the hereafter. I suggest everyone to book their Umrah with Bilal. Jazak Allah
I have been buying all my tickets from 7 continents travel for a little over three years now and I have never had any issues with them. They are straight forward, reliable and you can trust them. My best ticket advisers are Chris and Aleem grate and lovely guys.
Nosa.
First time I chose their service to buy the tickets. Saad handled me politely and patiently.So far my experience is very good till purchasing the tickets. I have a peace of mind at the time. I hope all go well through out my departure and arrival journey.
Eiman travels is best travel Agency i had experience travelled from London to jeddah Medina to London they're well organised transportation from KAAIA to Makkah Novotel hotel to Medina EMaar Hotel to Medina international airport everything was planned
They're wonderful offices staff especially Mr Aqib and drivers in Saudi Arabia Gr
Well done guys you've have done great job
The best place to get a great Umrah package at a very low price and wonderful service By Saad.Keep it up
First time i used 7continents. Brother Yasir dealt with my documents. The service was very nice and i would recommend people to use 7continents travel.
They are responsible and good in service I like their customer service I need package in future as well from them
I was looking for ticket to buy I got a lady called Jennifer she is good she explained things to me and helped me with what I wanted thanks
7 Continents Travel LTD deals with Flight Tickets, Holiday Packages, Hajj & Umrah Packages and much much more. We have been trading from the last 11 years offering great deal of packages for citizens of UK to travel anywhere in the world at a very cheap price.
7 Continents Travel is one of the largest travel organizations in the UK employing over 500 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money.
We have 500+ Employees working day and night to handle customers with care.
The issue you have raised can be solved if you can email your complaint at complaints@7-continentstravel.co.uk or you can visit this link and submit your query.
https://7-continentstravel.co.uk/Complaints.php
If you are writing the email. Please provide your full name or your reference number so we can track down your invoice and forward it to the complaints department.
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7 Continents Travel