6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Prince was kind &spoke great English, patient, through.He explained for me to go back to Hulu to check the plan of service I have for correct price.
Could not log into Google, needed update on phone number
Paul was very knowledgeable and helpful and took the time to explain things to me
She called me immediately and made me feel so much better. She answered all of my questions and gave me some wonderful advice.
My agent Greg was so very helpful, kind, and patient with his attention to the problem I am having with trying to stop a service I didn't sign up for!
Push the wrong button, didn't want a yearly sign-up can't afford 4995
I needed help on updating my new credit card number.
I've been having trouble getting into my account. Azazel contacted me and was so nice and helpful!
Over all very good just needed the basics done
Greg helped me
Refund Cesar went above and beyond to help me this morning and assured me everything would be restored to my account within 3 to 5 days God bless this man
Edw Edwin was great he took the time and patient to help me I really really appreciate it I got all my channels back and everything updated
Quit sending me junk email Erica. All si si rey tu y tu y F G hi fui tú di di di tu F tu tu fb fb fb. $#*! off
Kevin did indeed do a great job in handling my problem! Very professional and guided me in the right direction. Only thing, I didn't know I was going to be charged $50.00 for this service.
Not satisfied took money out my account without my knowledge
I didn't know what to expect about the help from this company. But after talking with Lesley it was a great experience. She talked me through in what I was trying to do. I came out a winner in the end. Thanks! 6ya. Rosie
I wasn't aware that i was signing up for this service
I. Was only trying to get in touch with hp customer service. You instantly charged my account. Please return my money to my account
I was so excited to receive the purse. But when open the box and pull the purse out I was so disappointed. It had a funny smell plus the zipper was torn on one side. And that was to much money to spend and have to have it fix. That is not hoe I so it in the picture.
My wife's old tracfone will not transfer over to the new tracfone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members