6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Kind, patient and shared all his knowledge concerning the questions I had.
I couldn't be more pleased with the help I got in setting up my Uber account. Often times I get a technician that has very little patience in helping me. Imagine my pleasure when the technician showed such patience in helping me. I went online to what I thought was Uber and have no idea about 6ya.
Heather was very professional, helpful, went the extra mile for me. She is worth every dollar you pay her, plus!
Bc I have thyroid eye disease, double vision, I find it easier to call your 800# instead of accessing web sites. So I thank you for that too.
I don't know if I will pursue friendly tv because I am have a full time job at 55 yrs old and raising my husband's 3 grandsons and this is my day off and I really don't have time for this. If you can help me resolve my issue please call me *******062. If not I will begin cancling my subscription to frndy tv a. S.a. P. and getting my hard earned money back- God bless you and thank you for your time- Jamie Stowell
I had items delivered to me from a nearby Walmart. One item was missing... it was listed on the order and I was charged for the item. In an effort to request a refund for that item I telephonically spoke with Kevin. He was very personable and professional. He understood what I sought and took the steps necessary to facilitate a credit. Kevin was patient and listened well, It was a pleasure to deal with him. Kevin is a credit to Walmart!
Very helpful. I hung up on Brandon. He was very rude and said I was tto slow. Happens at age 80. I hope he experiences the challenges. He suggested that I switch to Lift
Prompt and Efficient timely responses knowledgeable and concerned
The help Adam gave me meant the world to me. He was very helpful and his advice help me treat my French or till my vet could see him. Thanks so much glad to know 6YA is there if I need them.
Shely's patience really helped this frustrated lady. She's the one to go to. She will get right in there to
Miss Shelly, Thank you.
It was so fast and easy to get the refund process completed. Excellent job
Terrible. No one explained membership. I thought I was getting help with ride to doctor. No one mentioned membetship
The driver could not get the system to pick up my ride do I had to change and refo it again in order to get going I need you to refund my first ride and charge the second do not put two charges on my card
Thanks
Very good service. Glad to have him for help. Excellent.
I had a question that was difficult to talk about. The representative put my mind at ease. Thanks ever so much
When Valerie the vet called and explained my dog's symptoms to me and then listened to what we were treating her with it gave us a tremendous sense of peace of mind. She listened to our concerns and was very patient and knowledgeable as well as caring and understanding. I really feel like this was the best thing we have done for our dog. Valerie was the utmost professional.
It was a pleasant experience, I would advise you keep up with your emails and passwords!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members