The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
My experience was great. I never thought it would be that easy
I mistakenly enrolled in your program but was able to cancel with no problem.
Solved my issue quickly this was the recommended site
On July 13 I found my bill that was due July 14,2022! I panicked because my credit cards were at home while we were traveling except for one we carried with us! While out of town I called for help to pay my bill. No problem! We just charged it to my credit card - SUCCESSFUL!
My worries are over and we can enjoy our trip!
BJW California
Took the time to explain an make it easier for a senior citizen!
I was in the wrong place trying to work with blue apron. Dean was so very kind and knowledgeable. He showed me how to take care of myself on a euros if pariah's. Thank you Fran
The technician gave me the proper number to call to resolve my issue, which was not receiving a confirmation message of an order.
Good morning My Friend and Happy 4th of July and I hope you get a chance to enjoy the holidays and the new year is going to be degrees today and I am not sure if
I was getting billed for Paramount Plus but couldn't get it on my TV. I called the number on my credit card bill and told Hari I was getting billed but didn't have it. Found out I had it on my computer but not on my TV. Hari have me step by step instructions how to get it on both. Then sent me an email telling me how to add closed captioning. He was very patient and very knowledgeable.
I didn't want to order 6YA. I was trying to order.
The system disconnected me from 3 different service people. Please cancel the 6ya if it has already been done.
Agent was personable and professional. Excellent service
Rene tried her hardest to resolve my problem. She did give me another phone number to try. I will do that in the morning seeing that it is now 2:00 am here. She did tell me to all my bank and have them cancel my card.
Cleveland was quick to understand my issue and provided a most understandable course of action to promptly complete my solution.
The person on the phone was very knowable and helped me a great deal! Very professional and nice! He resolved my issue!
Very helpful and went through step by step. Very kind and patient.
Very pleasing experience! Andrew was very patient which meant a lot to me. I thank him for that! I was having a lot of problems with my password and he walk me through it.
I am a customer at wish.com for 8 years. But so fare everything I buy at wish it is great. Thankfully tithe wish's team.
I had a problem trying to work my Uber and your website offered help with it so I click on the link and the next thing I know you guys took money from me. Now at this time I didn't know how much was takin. So anyway a gentleman called me to help me and he had no clue what was wrong and couldn't help me I was only on the phone for 5 min with him and u charged me 50 for someone who couldn't help me and we were only on the phone for 5 min. I would love a refund because this website is a rip off so don't click on any link they will take your money without your permission
Micheal called me asap once my complaints were submitted. He carefully listened to what I had to say then he proceeded to assist me. He even told me a few things that I wasn't aware of and called the restaurant for me to get my problems resolved. I am well pleased with his services I hope God blesses him