6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Downloading and installing Microsoft 365 had given me many issues. Especially with User and Passwords.
Adrian was very patient and helpful. We had the software up and running correctly in a short time.
After racking my brain and patience for 3 hours on Saturday afternoon ( 7/15/22), about Hulu blocking my account, I called
6YA. I was sent to Ron. He quickly responded and we tried everything he could think of with no success.
Then he remembered a site that tells you what going on with a particular APP.
Turns out Hulu was having massive equipment problems. They had been down for at least 24 hours and maybe more
Thanks to Ron I didn't have a huge meltdown. 5 STARS to you on everything.
Dr was very informative and explained every question
I went on Amazon. Com
I Am a client and had trouble processing an order,
I met your associate, Edwin
A very great man, helping me and contacting me in the morning to resolve my issue. *******184. Joe Merola
We'll find out if I get a confirmation email by tomorrow from Amazon
I'm not sure, but I think I was charged 1 $. For your service
I do not want to be charged. 49.95 a month for your service
I will call my bank if I get charged!
Vincent was awesome. He helped me figure out what was wrong with me logging into my Lyft account. I can now book my lyft rides with no problem.
Vincent was very patient and polite with this old lady helping her install Lyft app.
E-mailed the company requesting a refund,
Since my payment was inadvertent
My request was honored
Thank you.
Liz Ł
A very professional mannerism and very accommodating
Couldn't get logged in-couldn't process credit cards-Josh(?) was great and sent me a link to a different browser and the dashboard appeared. Give Josh a pay raise!
At first I was skeptical because instead of sending a recording requesting info about money spent you should say the name of the Merchant your calling in reference about.
A very patient technician and able to speak in layman's language
Nothing would open up for 3-4 days. I had tried all channels. Not the first time, now I know that I just unplug fire stick for 30 seconds
In a dispensation in which customers struggle to find a human being to talk to, Andrew's support was a most welcome experience. He was courteous, extraordinarily attentive and helpful
I have tried to cancel my account they never credited my account
Brian was wonderful walking me through everything. I'm not the best with phone/computer. He was very patient with me. He helped me out a lot. Thank you.
This person is trying to blackmail me so I contacted 6ya it helped me a lot
Because I signed up by mistake, but I think Brian unsigned me and then even got me to where I was trying to go with Instacart.
I called to see how to go about finding a item that was supposed to be delivered. She was very helpful and was able to any questions I had plus more information I didn't know to ask about
She was great and answered all my question and made sure I understood everything. She needs a raise
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members