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Romania
1 review
0 helpful votes
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A HIDDEN GEM
June 20, 2024

I've been with 5CloudHost for 2.5 years now and have no complaints. I just recently revamped my website, which took a couple weeks and numerous uploads without incident. I'm a little disturbed that 5CloudHost is not one of those web host providers that pops-up during a search of web hosting companies. I just did a search of 100 web hosting providers FROM webhostingbuddy and 5CloudHost was not on the list.
That tells me that 5CloudHost must be doing something wrong in getting the word out. I honestly don't know how I stumbled onto 5CloudHost 2.5 years ago, given the obscurity of the company on the web.
It might be a good thing for me, because if 5CloudHost was a popular provider, it would probably be costing me more.

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Schaefer Aerial Drone Photography Outdoor Events page
Date of experience: June 20, 2024
South Carolina
1 review
1 helpful vote
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My experience with 5cloudhost.com has been a complete disappointment and frustration.

I signed up with them, enticed by their "30-Day Money-Back Guarantee." When issues arose and I requested a refund following their policy, I expected a smooth process.

Instead, I encountered a never-ending cycle of frustration. It's now September 27,2023, and my refund request made on August 11,2023, remains unresolved, well past their own guarantee period.

Their customer service has proven entirely unhelpful. They consistently redirected me to their billing department, with whom I've had no contact, while ignoring my straightforward question: How can I obtain the refund I'm entitled to as per their policy?

I've sent numerous emails and still, no progress. It's clear that customer satisfaction is not a priority for 5cloudhost.com

My advice: Stay away from 5cloudhost.com They don't uphold their own promises, and I wouldn't wish this experience on anyone.

Date of experience: September 27, 2023
Mexico
1 review
0 helpful votes
Follow Isidro W.
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This is merely laudatory - my only other option was to phone up your support staff & embarrass them. I've only been an Internet user since 1999 - now, I'm consulting about it. 5cloudhost has been hosting our website for two years. They have remained committed to delivering the best value and customer service in Web hosting to the small business user. Top ssd web hosting provider.

Date of experience: December 2, 2019
GB
1 review
0 helpful votes
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I am satisfied using 5cloudhost web hosting services. Their storage gives my sites faster speed than I had with hdd. I've been with them for more than 2 years and as for me, the 3 most important things are: - great uptime, - fast connection speed, - competitive pricing. This reliable cloud web host would be great for running any kind of web site.

Date of experience: March 5, 2020
Utah
1 review
0 helpful votes
Follow Kerry T.
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This cloud host is the most reliable provider I have come across for web hosting services. I've been a customer with 5Cloudhost for over 5 years, they never fail to disappoint me and the service has been top notch since I ordered my first web hosting account with their cloud web hosting. Don't hesitate to join!

Date of experience: January 16, 2020
Chile
1 review
0 helpful votes
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If you are looking for a hosting provider and you do not choose 5cloudhost web Hosting, then you do not take your business seriously. 5cloudhost is always a pleasure to work with. I was intimidated by the process of developing and updating a Web site, but they made it all very easy.

Date of experience: October 14, 2019