• 5cloudhost

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Overview

5cloudhost has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. 5cloudhost ranks 38th among Web Hosting sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    2
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate 5cloudhost?
Top Positive Review

“They provide an outstanding and prompt help”

Scott G.
3/5/20

I am satisfied using 5cloudhost web hosting services. Their storage gives my sites faster speed than I had with hdd. I've been with them for more than 2 years and as for me, the 3 most important things are: - great uptime, - fast connection speed, - competitive pricing. This reliable cloud web host would be great for running any kind of web site.

Top Critical Review

“Beware of 5CloudHost - Refund Request Ignored”

Jeneyus P.
9/27/23

My experience with 5cloudhost.com has been a complete disappointment and frustration. I signed up with them, enticed by their "30-Day Money-Back Guarantee." When issues arose and I requested a refund following their policy, I expected a smooth process. Instead, I encountered a never-ending cycle of frustration. It's now September 27,2023, and my refund request made on August 11,2023, remains unresolved, well past their own guarantee period. Their customer service has proven entirely unhelpful. They consistently redirected me to their billing department, with whom I've had no contact, while ignoring my straightforward question: How can I obtain the refund I'm entitled to as per their policy? I've sent numerous emails and still, no progress. It's clear that customer satisfaction is not a priority for 5cloudhost.com My advice: Stay away from 5cloudhost.com They don't uphold their own promises, and I wouldn't wish this experience on anyone.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user scottg661
1 review
0 helpful votes
March 5th, 2020

I am satisfied using 5cloudhost web hosting services. Their storage gives my sites faster speed than I had with hdd. I've been with them for more than 2 years and as for me, the 3 most important things are: - great uptime, - fast connection speed, - competitive pricing. This reliable cloud web host would be great for running any kind of web site.

Thumbnail of user isidrow8
1 review
0 helpful votes
December 3rd, 2019

This is merely laudatory - my only other option was to phone up your support staff & embarrass them. I've only been an Internet user since 1999 - now, I'm consulting about it. 5cloudhost has been hosting our website for two years. They have remained committed to delivering the best value and customer service in Web hosting to the small business user. Top ssd web hosting provider.

Thumbnail of user jeneyusproductions
1 review
0 helpful votes
September 27th, 2023

My experience with 5cloudhost.com has been a complete disappointment and frustration.

I signed up with them, enticed by their "30-Day Money-Back Guarantee." When issues arose and I requested a refund following their policy, I expected a smooth process.

Instead, I encountered a never-ending cycle of frustration. It's now September 27,2023, and my refund request made on August 11,2023, remains unresolved, well past their own guarantee period.

Their customer service has proven entirely unhelpful. They consistently redirected me to their billing department, with whom I've had no contact, while ignoring my straightforward question: How can I obtain the refund I'm entitled to as per their policy?

I've sent numerous emails and still, no progress. It's clear that customer satisfaction is not a priority for 5cloudhost.com

My advice: Stay away from 5cloudhost.com They don't uphold their own promises, and I wouldn't wish this experience on anyone.

Service
Returns
Thumbnail of user kerryt43
1 review
0 helpful votes
January 18th, 2020

This cloud host is the most reliable provider I have come across for web hosting services. I've been a customer with 5Cloudhost for over 5 years, they never fail to disappoint me and the service has been top notch since I ordered my first web hosting account with their cloud web hosting. Don't hesitate to join!

Thumbnail of user verne5
1 review
0 helpful votes
October 15th, 2019

If you are looking for a hosting provider and you do not choose 5cloudhost web Hosting, then you do not take your business seriously. 5cloudhost is always a pleasure to work with. I was intimidated by the process of developing and updating a Web site, but they made it all very easy.

Service
Value
Shipping
Returns
Quality

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