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  • 500pips

Overview

500pips has a rating of 4.16 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. 500pips ranks 68th among Brokerage sites.

  • Service
    11
  • Value
    13
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate 500pips?
Top Positive Review

“This is the best platform I came across”

Brandon P.
3/26/21

10 Years tried different platforms. This is the best I came across, small spreads and very user friendly. Using WebTrader from 500pips for over a year now. Online friendly help spot on. I will not move from here until I pass away. Deposits and Withdrawals easy and quick, no hassles. Thanks to every one working behind the scenes to make this the most enjoyable experience I ever had on FOREX trading.

Top Critical Review

“Scam”

Edwin L.
4/4/22

I too was scammed by 500pips.net. Seemed legitimate and worked through Kracken. I was hounded by an operator out of Luxembourg who was forever trying to persuade me to spend more money. When I went to take my money out, they had disappeared and my operators number ceased to exist. Apparently they have been sold (by the Pepper Group, who are the owners) to another company, but there is no information about who that is. I have sent countless emails to their customer support. Never received a reply

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user brandonp284
1 review
0 helpful votes
March 26th, 2021

10 Years tried different platforms. This is the best I came across, small spreads and very user friendly. Using WebTrader from 500pips for over a year now. Online friendly help spot on. I will not move from here until I pass away. Deposits and Withdrawals easy and quick, no hassles. Thanks to every one working behind the scenes to make this the most enjoyable experience I ever had on FOREX trading.

Value
Quality
Thumbnail of user kellyv154
1 review
0 helpful votes
March 28th, 2021

Good trading experience using this platform. The respond from the customer support live chat is quick and supportive. Recommend!

Service
Value
Quality
Thumbnail of user jesterq1
1 review
0 helpful votes
March 27th, 2021

I would recommend 500pips to anyone.
Excellent customer service, low spreads, all the major trading platforms, and great price execution.
Also, very trustworthy with a great reputation.

Service
Value
Thumbnail of user stevep964
1 review
0 helpful votes
April 4th, 2021

Fast customer service, low spreads, all the major trading platforms, and great price execution. Also, very trustworthy with a great reputation.

Service
Quality
Thumbnail of user carlosn112
1 review
0 helpful votes
March 25th, 2021

Honestly i wish i could say something negative about them, but they are simply the best Broker out there that i have used. Nice platform, quick feedback and support, raw spreads, and great deposit and most importantly withdrawal methods. They are the best, period!

Service
Value
Thumbnail of user adamp514
1 review
0 helpful votes
March 18th, 2021

I'm new to 500pips. I had problem seeing my live account on their mobile web. I used their online chat service with not much hope as usual. However, 500pips.net customer service blowed my mind. The helper was very patient and professional. It took us a while to figure out the trick problem but I will say I had the best customer service experiment ever.

Thumbnail of user edwinl129
1 review
2 helpful votes
April 4th, 2022

I too was scammed by 500pips.net. Seemed legitimate and worked through Kracken. I was hounded by an operator out of Luxembourg who was forever trying to persuade me to spend more money. When I went to take my money out, they had disappeared and my operators number ceased to exist. Apparently they have been sold (by the Pepper Group, who are the owners) to another company, but there is no information about who that is. I have sent countless emails to their customer support. Never received a reply

Thumbnail of user mikelp4
1 review
0 helpful votes
March 28th, 2021

Absolutely can't fault these guys, I'm not the best when it comes to all this tech stuff, but they always help you with support. Can't fault them at all...
Thanks for the great support

Value
Quality
Thumbnail of user alfredb239
2 reviews
0 helpful votes
June 11th, 2023

Their platform was full of bugs, I already lost a lot of money before the platform went down and i thought i was never going to get my money back but (isomrobert24 aol com) was able to change my fate and recovered my total invested capital back to me. I don't know how it was done but he did it and i also hope this helps someone out soon.

Thumbnail of user davids5545
1 review
1 helpful vote
March 21st, 2021

I had a couple of problems with my account but Kate. Helped me out, very kind person and easy to get along with. Now that i can access my trading account, big shout out to Simona. Kudos!

Tip for consumers:
solution for 500 pips

Products used:
500 pips services

Service
Value
Quality
Thumbnail of user eugenem187
1 review
0 helpful votes
April 1st, 2021

I give my review based on my experience with 500Pips.
I have traded several types of accounts for the past 5 months. There were several times when I needed help and all the times I have received proper support (with a reasonable waiting time) and a follow up next day to make sure that I am satisfied with their support.

Service
Value
Quality
Thumbnail of user robinb710
1 review
0 helpful votes
March 25th, 2021

The service, personalized service, training and commissions are very good. I recommend this platform to operate.

Thumbnail of user lisah2923
1 review
1 helpful vote
March 15th, 2022

This is a big scam. You will lose all of your money. They pursue you unsolicited from a fake advertisement about making money with crypto. You click on the link and next thing someone is calling you from Luxembourg. They lure you in to deposit funds, then they make trades on your account. Then surprise surprise, the company goes under. They are uncontactable on email, phone or through trading account (which of course no longer exists along with your funds). I made a review of them on Trustpilot and they now threaten to withhold the balance of my funds until I take the review down. Of course they never intended to give any funds back ever. They will probably open this company up under another name. BEWARE everyone. I'm not the only one that got scammed. Several of my friends did too.

Thumbnail of user williamc2290
1 review
0 helpful votes
March 22nd, 2021

I´ve tested 3 other companies for and this is the most formal, honest and is the one that gives more support and information everyday in order to help you do the right movement.

Service
Value
Quality
Thumbnail of user lucasg91
1 review
0 helpful votes
April 1st, 2021

Very fast response to the issue i was querying, the agent was very helpful named Tom, i was a very happy client to have got my problem sorted out very quickly. Thanks 500pips.

Service
Value
Thumbnail of user sevenf1
1 review
0 helpful votes
April 2nd, 2021

This week I am going to upgrade to VIP, So in case of any change in opinion and experience, I will update my review.

Value
Thumbnail of user richardt1222
1 review
0 helpful votes
March 24th, 2021

500pips and there traders have provided me with very solid foundation and taught me invaluable lessons, allowing me to trade with far more confidence and success.
Also, the ongoing tips from my trader are fantastic to find the safest deals.

Service
Value
Quality
Thumbnail of user angelah65
3 reviews
1 helpful vote
April 4th, 2021

I am happy to make business with 500pips for good advices from them and faster calling when i request and also daily reports

Service
Value
Thumbnail of user iant333
1 review
0 helpful votes
January 24th, 2023

Stole my money, $#*!n thieving dogs. Can't get any return calls and email box is full, stay away at all costs

Tip for consumers:
Don't do anything with 500pips or the pepper group it is all a scam

Products used:
Crypto

Service
Value
Quality

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From the business

500PIPS is a well-known, trusted and reasonably well accepted trading platform that offers its services from an online platform. It has won favor and is quite popular with thousands of customers and also traders across the country.

Business History

500pips.net was created in 2018 to offer seamless trading and investments in financial markets across the globe.
As part of Pepper group llc, we have the knowledge, scale and resources to continually raise the bar for our clients in the world of financial trading.

Company Representative

Thumbnail of user ruthm663
Ruth M.
Typically does not respond to reviews

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