I too was scammed by 500pips.net. Seemed legitimate and worked through Kracken. I was hounded by an operator out of Luxembourg who was forever trying to persuade me to spend more money. When I went to take my money out, they had disappeared and my operators number ceased to exist. Apparently they have been sold (by the Pepper Group, who are the owners) to another company, but there is no information about who that is. I have sent countless emails to their customer support. Never received a reply