4WheelOnline

I ordered beadlocks at $324 paid for them and was surprised to see they would be delivered in two or three days. Two days later I received an email saying they were going to refund me and cancel the order, the cause of this was an account adjustment. The adjustment was to the price of the wheels that went up another $140 each, then they want me to reorder, no thanks, what a way to run a company. Now that im here i see a lot of bad reviews and wish i would have checked here first. Dont waste your time or money with these people.

I bought rims from the website at a great price, a few days later they contact me and say they dont have them. So I pick another rim that just went on sale that morning. (not really because they dont have them) They contact me and say "pick 4 different rims and we will see what we have. Classic bait and switch. Bad business practice.
Advertise what you have please.

STAY AWAY from these people! Placed a large order for rims and tires. Zero communication from them for weeks. They lead me on for 8 months. They don't answer emails, phone, and are very rude. After I canceled my order it took me weeks to get a refund. Horrible Customer Service, they don't stock anything or have accurate stock count from their suppliers. I will take my money someplace else.

Terrible customer service. It took months to get a refund on 2 small wheels returned within days of purchase. I ended up calling Walmart to resolve the refund issues. I was having. All in all, it took 4 months and many emails to get $130 back from 4WheelOnline.com. Never do business with these people. There are many better choices out there.

Unbelievably rude
These people obviously do not want to sell wheels
They guy laughed at me and told me the wheels I wanted were ugly after keeping me on hold for 10 minutes
Then he proceeded to tell me which wheels I should get and then came back and told me he has NO wheels in stock
This guy was a straight up a**hole
Don't even waste your time
Pay more and go elsewhere

Order a set wheels for my car on line. Did not receive a email with a tracking number. On the second day from the order I called customer service. They said the wheels are not in stock and it may take a few weeks to get them. I told them just cancel the order. I was not going to wait that long. I pacifically ask if I was charged for the order. They said no. I bought wheels from someone else. But yet the wheels from 4WheelOlins came a week and half later and they changed me. I called them back and they said they have record of canceling the order. So here we go the battle begins.

Tried to order wheels last week. No response when using phone or email. Does not appear to be a legitimate company. Commonly appears to be a scam. DO NOT DO BUSINESS WITH THIS PLACE!

This business is the worst I have ever dealt with. Rude service and when I got my package 2 months after I ordered them, they were the wrong rims! The bolt pattern matches my truck but the rims they sent will not accept my factory hub covers like they said the ones I ordered would. They also mounted the tires backwards!
I initially placed my order online, received confirmation of said order, requested a tracking number after the required 5 day wait time and when no tracking information was emailed to me, I called the number from the confirmation email.
Right off the bat, the guy was rude as hell. I told him that I was calling in regards to tracking info for my order. Which he replied " yeah, you and everybody else." I was in shock and did not know how to reply, but I wanted to say that if you would just send the tracking email, then no one would call wondering.
After telling him my order number and being placed on hold for well over 5 minutes, he came back and said there was no record of an order and asked what I had ordered. I told him I ordered a tire and wheel package.
He then said that those have to be telephone ordered and I could not expect them to just ship out product without calling first. I thought we lived in the 21st century, my bad. Every other place I order from online has no problem shipping goods to me.
After several more times confirming my information and being placed on long interval holds, I was finally able to place my order.
I had called several times after to try and get some estimate for ship times and tracking information. Every time, I was placed on hold and or redirected to someone that said they would email the tracking information to me. I never received any emails.
Then, one day, while home from work because I was sick, I got a call from the delivery driver stating he was on his way to my house. We made arrangements to meet and I received the package.
I excitedly opened the pallet to find that they had mounted my tires backwards to the wrong wheels. I was very disappointed because the only reason I ordered the package in the first place was because they are the only place I could find with the model wheels I wanted in stock. It appears that they did not in fact have the wheels I ordered and instead of calling me or emailing me to let me know, they just mounted the tires to the cheapest set they could find.
Then, they didn't even send the promised lignite set needed to mount the wheels.
I will not be trying to get a refund because I dread having to deal with them again. I will just order the rims I want locally and have them properly mount the tires and install them with the required lug nuts.
Holy cow did I learn my lesson on this one!
ALWAYS read the reviews!

Ordered December 1st- never received. Just some sorry emails "We apologize for the inconvenience this may have caused you".

I bought a set of brake pads on Amazon marketplace from them--at a very low price mind you. They marked it shipped immediately. Over a week later I get a notification that they refunded me the money and the reason was CUSTOMER RETURN!?!? I never received the pads in the first place! I looked at the brake pads again and the company increased their price by 70%. They apparently just wanted to the appearance of business and made up a false excuse to refund the money. Fraudulent company. Avoid at all costs.

$2500 order and 7 weeks later and still waiting
I would never recommend this company!
Every week I call and get the same answer "next week"
Do not give them your business!

Ordered lift kit came with parts missing, a month later and they still haven't helped me. Cant get them to call me back!

There's a very good reason they have their own google reviews and Facebook reviews disabled. This should have been a warning to me to look deeper before ordering from them to save a few bucks. That decision ultimately cost me hundreds more in the long run.

I ordered a set of vision wheels from them. The wheels came and two of them were damaged. One from shipping and one has a significant defect in the machine finish. During this time I decided to lower the car and needed a narrower wheel anyway. So I submitted a return request for the two damaged wheels and ordered two more. When I called to check the status of the return request, the guy I spoke to was incredibly rude. He was condescending and just talked over me. They gave me the runaround always telling me that the returns guy was out and to call back next week. When I finally talked to the returns person, he was nicer, but also didn't help. They told me that fedex would be by to pick them up, but provided no time frame or documentation. So I was instructed to just leave them outside for FedEx to pick them up. After several days I called back and got the runaround again. They are either completely incompetent or intentionally deceitful. Either way, I regret doing business with them. As a business owner, I know that this sort of poor customer service is not how you succeed long term or grow your business.

Now I'm stuck with 6 wheels and two that I can't even re-sell because of the damage.

Horrible Customer Service. Cut me off to say he doesn't do Amazon orders when I mentioned it. When I asked to be transferred to someone that DOES he just have me a number to call. Called that number and no answer. Very rude and not helpful at all. Can't believe Amazon is still doing business with them or that they are even still in business at all from the reviews I've read saying the same type of things.

Ordered an item on 6/18/20. Credit card was charged on 6/18/20. Reputable companies don't charge you until the product is shipped. Requested a tracking number on 6/25/20 per their website instructions. No response. Request a tracking number again on 7/1/20. No response. Called on 7/8/20, and was told they have stopped doing business with the manufacture and can't fulfill the order. Why wasn't I contacted when they stopped doing business with the manufacture? The person said he would cancel the order and request a refund. He said I would be notified of the refund within a 3-7 days as they only process refunds once a week. So, I guess I just gave them an interest free loan for 25 days and delayed my project for 25+ days. Hope I get my refund.

I ordered a Bug Shield for my 2018 Colorado, Partially my fault because I marked bug shield for a 2014 Colorado. Since It ask what vehicle I was ordering for, a 2018 Colorado someone should could have ask if I marked wrong. They had no problem call to get a different credit card because I initially used an American Express they said they need a Visa or Master Card( they were to cheap to pay the extra 1.5% fee American Express charges). When I call about it being wrong the guy was a jerk, not customer friendly, then I find out they don't even carry a bug shield for that model. I shipped it back. After 6 weeks no refund. I emailed them to inquire about my refund, They said it was damaged in shipping all scratched up. It was in the box they sent it to me in. They refused to refund my purchase amount. They are dishonest. Check their reviews. They are a 1 out of 5.

This is by far the worst Customer service I have ever received! This Company Sent a Defective rim to me and, After several weeks of getting no where I still have Not received any info on the return of Junk wheel. So Pissed off. Don`t waste your money here at this store.

Feeling Dumped on Poor customer service with 4WheelOnline! Don`t waste your time!

This is a scam reseller. I was scam sold 2 items for a price. They delivered 1 item. Stay away! Doesn't get any worse than this. Stay away!

Accidentally ordered double the sets of tires I needed 5/25, called to inform them it was a double order 5/26 they claimed they already shipped and could not cancel. Found out they shipped on 5/30 and SHIPPED TO WRONG ADDRESS! I requested again they cancel one of the orders as it was doubled and they still shipped both (to the provided address this time). Will never order from these people again.

Purchased a differential cover through Amazon, from 4Wheel Online and wanted the torque specs. I emailed 4Wheel Online directly, and immediately received the following message. I recommend doing business elsewhere!

Hello Customer,

Unfortunately this Email is only for our Website 4Wheelonline.com.
To contact our team that deals with Amazon and Walmart, Please give them a call@ *******452 or

For Amazon Customers Please =
Go to the product listing on Amazon.com and click the third-party seller's name. Click the "Ask a question" button.

Thank you,

- Customer Service Representative

Horrible Customer Service. Placed the order on 1/15 for 6 Oil Filters (as the Title and ad stated). Received 1 oil Filter. Called 4Wheel Online and I was told that I should have done better research and that it was only for 1 filter (despite what the ad says). Rep consistently talked over me and kept saying it wasn't their fault. Requested Refund through Amazon on 1/18.4Wheel Online told me to write the MRA# on the box and leave it outside to be picked up. Took over a week & half and multiple phone calls to get it picked up. I wait a week or so for the refund to show up and nothing. I call back on 2/8 and was told the warehouse still hasn't received the part, but that they would refund me my money. Waited and NO REFUND. I called back on 3/4 and was told again that the warehouse hasn't received the part back and they can't do anything about it. I asked to talk to someone else and was put on the line with Derek. He once again told me he would go ahead and issue the refund. Finally received the refund on 3/13, almost 2 months after requested and required numerous phone calls. I will definitely avoid this company in the future and would advise others to do the same. From looking them up after this got started, I'm not the first to go through this with them.

Spent 1100 on a set of dropstar wheels. They have only been on my truck for a month. The finish is already wearing on two of the wheels. The wheels have a 1 year warranty on the finish. So I called 4wheelonline customer service. They said, well we don't know what you put on your wheels to make it do that. They want me to take the wheels off, send them back to them. So they can send them off to the manufacture to get credit. I sold my stock wheels because I didn't expect my wheels finish to come off after a month. And mind you I'm meticulous and have my truck professionally cleaned and it's not because of any persons wrong doing. Well, I contacted TIS wheels and thank god they have excellent customer service and are going to ship me two new wheels and ship the bad ones back. 4wheelonline wanted me to remove my wheels, and if I needed two wheels in the meantime I could purchase two more. Most ridiculous thing I've ever heard. Order from somewhere else that will take care of it's customers and not just take their money and tell them they are sol and blame it on you.

WHAT A FU**ING JOKE THIS COMPANY IS... STAY FAR AWAY. WHEEL AND TIRE PACKAGE MOUNTED AND BALANCED... SHOWED UP AS TIRES ONE DAY, WHEELS A WEEK LATER. OBVIOUSLY NOT MOUNTED AND BALANCED AS ADVERTISED. WRONG LUG NUTS, WAITING OVER 2 MONTHS FOR REFUND, STILL WAITING AND NO RESPONSE FROM THEM. STAY FAR FAR AWAY FROM THIS COMPANY. BUY FROM SOMEONE REPUTABLE.