John C.

Spent 1100 on a set of dropstar wheels. They have only been on my truck for a month. The finish is already wearing on two of the wheels. The wheels have a 1 year warranty on the finish. So I called 4wheelonline customer service. They said, well we don't know what you put on your wheels to make it do that. They want me to take the wheels off, send them back to them. So they can send them off to the manufacture to get credit. I sold my stock wheels because I didn't expect my wheels finish to come off after a month. And mind you I'm meticulous and have my truck professionally cleaned and it's not because of any persons wrong doing. Well, I contacted TIS wheels and thank god they have excellent customer service and are going to ship me two new wheels and ship the bad ones back. 4wheelonline wanted me to remove my wheels, and if I needed two wheels in the meantime I could purchase two more. Most ridiculous thing I've ever heard. Order from somewhere else that will take care of it's customers and not just take their money and tell them they are sol and blame it on you.

Fraudulent charge on my account. Very rude customer serivice. Do not return calls or emails. Had to go through capital one and pursue fraudulent charges to get my money for a product I never purchased. Capital one called the company and the guy from carxenon hot very rude and was cursing and hung up on us. Says customer service is their main goal. Yeah right... Its one rude New Yorker. Would not recommend this company to anyone. STAY AWAY