• 310Nutrition

310Nutrition

Overview

310Nutrition has a rating of 4.14 stars from 573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 310Nutrition most frequently mention salted caramel, customer service, and meal replacement. 310Nutrition ranks 2nd among Nutrition sites.

  • Shipping
    15

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
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Neutral
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Negative
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What reviewers want you to know

Positive highlights

  • Thank you, 310 nutrition community for being so supportive!
  • I tried the starter kit and absolutely love the shake mixes, lemonades, and the juice.

Critical highlights

  • I spent well over an hour arguing back and forth with the customer service representative.
How would you rate 310Nutrition?
Top Positive Review

“Good but expensive”

Wendy R.
5/4/23

I have just ordered 2 boxes lemonade and 2 boxes shakes. The starter packs I received were good. However when trying the ginger cayenne lemonade I found was too spicy. The milkshakes were good. Prices are a little expensive but if I can lose enough weight, hopefully it will be worth it.

Top Critical Review

“Takes 3 months for Refund!”

W M.
5/31/23

I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled and returned following shipment on Feb.21,2023. Got refund May 27,2023. Really? I've tried SO MANY different diet drinks and foods over the years. But this stuff, I Can NOT even drink a half glass. I tried 3 flavors. No way. It's like flavored CHALK. OMG. Good luck getting your money back too! Unsealed items going on Ebay!

Reviews (573)

Rating

Timeframe

Other

Reviews that mention popular keywords

310 nutrition (34) starter kit (24) 310 products (18) meal replacement (30) vanilla chai (16) customer service (40)
Thumbnail of user dr484
1 review
1 helpful vote
April 18th, 2023

First-there is a gritty-like texture even when blended. Second-horrible aftertaste. Lastly the artificial sweetener is awful! Won't be buying again. The 3 I had left went right in the garbage. And what is that round plastic thing that came inside the shaker for? No instructions whatsoever. It also took quite a while to arrive.
Honestly, there are much better products for less out there.

Value
Shipping
Quality
Thumbnail of user georgem1433
3 reviews
1 helpful vote
January 20th, 2021

The pack looked promising and i started taking it with my food. Cant say i saw instant result. It's been a month already. Will see

Thumbnail of user theresas166
Theresa S. – 310Nutrition Rep

We appreciate your feedback, George!

You must remember that every body is different. Yours may require more or less time to adjust to your new diet, whilst the next person's body may react instantly. Keep in that, yes 310 Shakes are meal replacements designed to help you lose weight, but there are many factors that equate to the success of a healthy lifestyle:

We suggest replacing two meals per day, and the one meal that you have should be sensible and well-portioned. You will most likely feel hunger pangs for the first few days, but you must remember that snacks are a good thing!

Ensure you are having small, healthy snacks between meals and shakes. You may want to stock up on nuts, berries, or low-carb snack bars so that you can take them on-the-go. Snacking is conducive to the maintenance of your metabolism, which is an important piece of the weight loss puzzle.

To further expedite your goals, you will need to incorporate some type of body movement. You do not have to take on a rigorous fitness routine, but you will want to walk briskly and with purpose, run or jog, bicycle, take on beginner yoga, or weightlift if you are at this level. There are so many ways to stay active, but always be sure that you are doing what is right and feels good for you!

The reality is that some people see results in two weeks, whilst others do not see any until the eighth week. I like to suggest maintaining a health journal so that you can notate the internal changes that take place. You may begin to notice that you have more energy and that your appetite is curbed before you witness physical changes. The transformation begins within!

If you have any questions or concerns along the way, we are more than happy to assist you. Thank you for choosing 310 Nutrition.

Cheers!

Thumbnail of user violetb21
1 review
15 helpful votes
January 5th, 2020

I will never order from this company again I got two orders and was very happy with the product but due to the lack of customer service I will never buy from this company again they lost my order they can't replace my money for two weeks but before this I received to my orders and magically lost my address when I asked to pay for more money for my shipping to come quicker because what's the point of being on a diet without drinking the shakes once a day at least I've been well I shake now for a whole week and they told me that there's no way for me to pay more money for shipping and that I have to wait another week

Tip for consumers:
Horrible customer service

Service
Value
Shipping
Returns
Quality
Thumbnail of user theresas166
Theresa S. – 310Nutrition Rep

Violet,

We strive to provide premier service to our customers; it is our regret to know that we have failed to meet your expectations. As often as we wish we could control the delivery process in its entirety, unfortunately, we cannot as once products depart from our warehouse the delivery is quite literally in the hands of the carrier. When a package is deemed "undeliverable", "stolen", or "lost in transit" there are several actions that must be executed in order to proceed accordingly. Furthermore, once an order has been processed, there is no way for our system to add charges to cover expedited shipping; this option is made available at the time of your order placement.

The refund process is dependent upon your financial institution, thus we may have advised you to allow the standard 7-10 business days (about 2-4 weeks, several factors pending) for your refund to reflect on your bank statement as a credit.

Hopefully, you have has a chance to try your products. If not, please reconnect with us via phone, live chat, or email to discuss the options. Again, we apologize for your experience but do appreciate your expression.

If you need further assistance, we are here for you. Thank you for choosing 310 Nutrition.

Cheers to you and your journey!

Thumbnail of user jamesh475
1 review
0 helpful votes
August 19th, 2017

Love the product and just wish you offered other options for faster shipping so I could've paid for 3 day delivery. To go from the West Coast to the East Coast it takes 9 days. Normal I order when I'm down to 1 bag but forgot this time.

Thumbnail of user sandrat71
1 review
0 helpful votes
October 22nd, 2017

I dont like the chocolate very well. I luv the raspberry lemonade and blackberry not the lemon. I do not want to be on an auto matic
Ship. I will order when Ill teady. I got this a wk late it wasnt yalls fault. My postman took it to the wrong house the people who received it took it in their house and left on vacation for a week. I just dont get it. Man the post office was all over them.

Thumbnail of user theresas166
Theresa S. – 310Nutrition Rep

We are thrilled to know that you have found your favorite 310 products and flavors, Sandra! If you are near Las Vegas, please stop by our Shake Shop to explore our latest additions. Thank you for choosing g310 Nutrition.

Cheers!

Thumbnail of user deer63
1 review
15 helpful votes
September 18th, 2017

I enjoy the shakes. They work well with diet and exercise. However, their customer service is less than desirable. I had an issue with an order and tried to contact them immediately through messenger, which popped up. They took over 24 hours to answer and then told me they couldn't help, no way to change an order after 24 hours. And yet my order didn't ship for almost a week and a half! Disappointing!

Thumbnail of user genesisg2
1 review
0 helpful votes
August 14th, 2017

I received my order by my cup lid I'd cracked I was missing my lemonade as well. I tried the strawberry meal replacement shake today. Not bad getting kind of hungry but it is my first day & it's coming up on my 03rd hour. Flavor wasn't bad either. I'm excited for my new journey!

Thumbnail of user juliek69
1 review
0 helpful votes
September 21st, 2017

Im happy to have received my products. However, you he overall length of time it took to receive the order was very disappointing.

Also, my tea cup is cracked. Somewhere. I cant figure out where. It holds water between the walls.

Thumbnail of user darcym10
1 review
0 helpful votes
August 30th, 2017

It's only been a week or so, too soon to see if the product does what it claims to do. Will continue for another couple of weeks then evaluate

Thumbnail of user danat35
1 review
1 helpful vote
September 9th, 2017

Shouldnt have to wait nearly two weeks for delivery. Just ridiculous. I've ordered things from Europe that arrived quicker than that!

Thumbnail of user debral50
1 review
1 helpful vote
August 13th, 2017

I looked forward to trying this product after reading the reviews. I was rather disappointed with the taste. These are not near as tasty as several others I have tried, and I definitely will not be purchasing any more. The tea was ok. The best for actual taste was the packet you add to your water bottle. This was at least comparable to other low calorie water additives. Thank you for having an affordable sample package to be able to try out the product.

Thumbnail of user chelseae5
1 review
1 helpful vote
August 20th, 2017

I felt like I got a lot for my money in this sample pack. However, I wish that I would have had more of an option in the flavor Department of the protein shakes. I receive strawberry, salted caramel and chocolate I do not like salted caramel (in general). And I wish I could have received a vanilla option. I'm not sure if I want to buy the product from this sample, only because my favorite flavor is vanilla and I have not been able to try it.

Thumbnail of user rosel154
1 review
1 helpful vote
August 15th, 2017

I love the 310 Whey Chocolate Shake it has a very smooth taste to it (definitely will be buying more!) but the ONLY downfall of this whole entire thing is that you guys only have one shipping method and that's standard... I was originally suppose to get this on the 12th but when I checked the tracking it changed the date to the 15th... highly upsetting! If you guys had a faster shipping method you would've had 5 stars. Please fix this! We want better shipping options! Thank you.

Thumbnail of user carolp117
1 review
0 helpful votes
August 20th, 2017

They mix fine in the blender with ice (I prefer mine a little thicker), but for "natural" I found (especially the salted caramel) overly sweet (less sweet when mixed with milk instead of water). I am trying some other brands now as well to settle (or perhaps mix and match)

Thumbnail of user mitzib2
1 review
2 helpful votes
August 2nd, 2017

Love the product but paying $8 for shipping is outrageous knowing it took a week to get here. Once finally received, I have enjoyed the morning shakes I've made.

Thumbnail of user marianp13
1 review
0 helpful votes
September 21st, 2017

It's satisfying but not that tasty, also not very thick, kind of disappointing for $100.00 plus
With all the rave reviews I was expecting it to be much better.

Thumbnail of user heathers179
1 review
1 helpful vote
August 25th, 2017

I ordered the chocolate (only flavor left available in the BOGO 14 serving bag) and was really disappointed that it has little to no chocolate flavor. Im not big into adding things so I was hoping it would be good with just my almond milk. Good texture and I blended it with 5 ice cubes to make it chilled without watering it down. Really wish I could exchange it for Vanilla, wont be opening the 2nd bag because it will probably go to waste since I dont like the flavor.

Thumbnail of user tiffanyn21
1 review
0 helpful votes
August 17th, 2017

Fast delivery but I don't particularly like the product. It tastes disgusting. I will not order this product again.

Thumbnail of user karenh258
1 review
0 helpful votes
August 20th, 2017

No sure how it will work but it does leave an aftertaste. Didn't like salted caramel. Strawberry was alright. Added banana to it

Thumbnail of user janinea5
1 review
0 helpful votes
September 6th, 2017

Just opened! Not quite what I expected for the price? I'm hoping it tastes good! I'm hesitant, because the raspberry lemonade was awful!

Thumbnail of user lynng66
1 review
0 helpful votes
August 10th, 2017

Received vanilla instead of salted caramel shake. Reported mistake on the online chat an a hour later they verified i received the wrong material. They will be shipping me out the salted caramel.

Thumbnail of user genas3
1 review
0 helpful votes
August 12th, 2017

Not fond of lemonade or strawberry shake but i loved the friut drink and chocolate shake i would like to order those items again

Thumbnail of user dianef63
1 review
0 helpful votes
September 2nd, 2017

Only downfall is that it ships from the west coast and I am on the east coast.
My last order took 2 weeks to get here.
I actually think that is may have been missed because the order that I placed after this order arrived first. I call customer service and they apologized and shipped it right away.

Thumbnail of user joa3412
1 review
0 helpful votes
August 31st, 2017

Just started dont know yet but ive text to explain Im alergic to choclate an wanted strawberry instead

Thumbnail of user georginag6
1 review
0 helpful votes
September 26th, 2017

Delivery took 9 days. You would have to purchase a month supply to avoid any gaps in non-usage. Which means instead of trying it out at $68 a pop to $136 n you havent even tried it out yet. Its chaulky but gonna tough it out. Need faster service.

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From the business

Find the proven, healthy diet shakes you need at 310 Nutrition. These delicious, 90 calorie meal replacement shakes are optimized for healthy weight loss.

Company Representative

Thumbnail of user jacklyna
Jacklyn A.
Typically does not respond to reviews

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