247TVStream

Works fine during commentary. Cuts out on plays. Can't possibly be the internet for frequency of occurrences.

Last night, I wanted to stream NFL preseason games. I searched "watch NFL preseason games" and one of the top results was titled, "Watch NFL Game Live Stream | Watch Every Game, All Season." The website name was nflhdstreamonline.com. I click on it and the page is set up to look like NFL Game Pass right down to the pricing structure. There was a limited time offer to save half on one year. I was so excited, I signed up, used the code and was charged full price right away, despite the code and the advertised 7-day trial period. I immediately started a chat with customer service. It was a ridiculous experience. The agent refused to credit me the half off promised. Instead, he credited me four months. What? Half off comes out to $4.41 a month which is what I signed up for. Giving me an additional four months comes out to $8.33 a month. The customer service agent's response?

Ok man
I just extended your account extra year
Now happy?

I logged into my account to see if the agent, Marty Byrde, did give me an extra year before I responded. He did, however, this wasn't NFL Game Pass. I looked up reviews on 247Stream. They weren't bad, but there were some recent reviews specifically regarding not getting a refund. I went back to my chat with Marty Byrde and asked for a full refund. He said I had seven days to decide. I refused. He gave me an email address to request a refund. Do you see a theme here? Refusing to refund any money. I emailed them and no response. I filed a complaint with PayPal. I sent another email to their company email filed with PayPal. No response. I am out a hundred bucks and I'm mad at myself for signing up so quickly because of excitement versus my usually cautious, slower way of purchasing. And I am angry at this scam of a company. I am emailing NFL's corporate office with screen shots of what 247Stream is doing using their product and logo. I'm sure their legal department will be interested.