On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
1xbet Reviews Summary
The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I made withdrawal request on 11th October and since then I'm chasing my money. I never received my money. They have worst customer service and only robotic generic messages everytime.
1xBet offers a wide range of sports betting options and online casino games, which I found impressive. They cover everything from mainstream sports like football and basketball to niche options like eSports and virtual sports. The platform is user-friendly, and I love the live betting feature—being able to place bets in real time adds a lot of excitement.
Hello! Thank you for your wonderful feedback. We’re delighted to hear that you’re impressed with the wide range of sports betting options and online casino games we offer. Our goal is to provide something for everyone, from mainstream sports to niche options like eSports and virtual sports, and it’s great to know that you’re enjoying the variety. We’re especially happy that our live betting feature adds excitement to your experience! If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help.
Best regards,
1xBet Support Team
I've found that 1xBet offers some of the best odds in the market, especially for football and tennis, which is why I keep coming back. The betting markets are also extensive. However, the withdrawal process can be quite slow. My payout took over a week once, which was frustrating. The deposit process is instant, so it's strange that withdrawals aren't as fast. If they improved this, I'd rate them higher.
We’re delighted to hear that you find our odds among the best in the market, especially for football and tennis, and that you appreciate our extensive betting markets. We apologize for the frustration you experienced with the withdrawal process. While we strive to provide quick payouts, we understand that delays can be disappointing. Your feedback is invaluable, and we’re actively working to improve this aspect of our service. If you have any questions or need assistance, please feel free to reach out. We appreciate your support and hope to enhance your experience in the future!
Best regards,
1xBet Support Team
1xBet is my go-to for betting. They offer amazing odds, tons of sports, and even live streams. The app is great for betting on the go. Highly recommended!
We’re thrilled to hear that 1xBet is your go-to platform for betting. It’s fantastic to know that you enjoy our amazing odds, diverse sports offerings, and live streaming features. We’re also glad to hear that you find our app convenient for betting on the go. Your recommendation means the world to us! If you ever have questions or need assistance, don’t hesitate to reach out. We look forward to continuing to provide you with an exceptional betting experience!
Best regards,
1xBet Support Team
Betting has never been easier thanks to 1Xbet! From the simple registration process to the quick payouts, everything is designed with the user in mind. The variety of sports events and markets is impressive, and the odds are always competitive. 1Xbet is my top choice for online betting!
Our team works hard to create a seamless registration process and ensure quick payouts, all while offering a wide variety of sports events and competitive odds. Your support means a lot to us, and we’re honored to be your top choice for online betting. If you ever need assistance or have any questions, feel free to reach out. We look forward to providing you with even more exciting experiences!
Best regards,
1xBet Support Team
I've enjoyed playing their casino games more than I expected. The graphics and game-play are really good, especially the live dealer options. They have a lot of variety, and the experience is immersive. What brings down the experience for me is the withdrawal process. While deposits are instant, withdrawals take too long, sometimes more than the 48-hour window they advertise. It's an issue that makes me think twice before investing more money in the platform.
Hello! Thank you for taking the time to share your experience with us. We’re delighted to hear that you’ve enjoyed our casino games, particularly the graphics and immersive gameplay of our live dealer options. However, we sincerely apologize for the delays you’ve experienced with the withdrawal process. While we aim to process withdrawals within the advertised timeframe, there can be occasional delays due to various factors. Your feedback is invaluable, and we’re committed to improving this aspect of our service. If you have any concerns or need assistance, please feel free to reach out. We appreciate your support and hope to enhance your experience further!
Best regards,
1xBet Support Team
1xBet has an impressive range of sports betting options and covers just about every sport imaginable. Their live betting feature is also top-notch, allowing you to place bets on games as they unfold, which is really exciting. However, some of their promotions and bonuses come with tricky terms. The wagering requirements are higher than I expected, so you have to be careful. Still, if you love variety in betting, this is a great platform.
We understand your concerns regarding the promotions and bonuses, and we value your insight on the wagering requirements. Our goal is to provide a wide variety of betting opportunities while ensuring transparency, so we encourage all users to read the terms carefully. We appreciate your support and hope you continue to enjoy the variety and excitement that 1xBet offers. If you have any questions or need assistance, please don’t hesitate to reach out!
Best regards,
1xBet Support Team
Want a reliable and exciting betting experience? Look no further than 1Xbet! This platform ticks every one of the crates - incredible chances, quick payouts, and a user-friendly interface. Whether you're a beginner or a seasoned bettor, 1Xbet has something for everyone. Trust me, you won't be disappointed!
We’re delighted to hear that you find 1xBet to be a reliable and exciting betting platform. It’s our mission to provide incredible odds, quick payouts, and a user-friendly experience for all our users, whether they're just starting or have years of betting experience. Your trust and recommendation mean a lot to us, and we look forward to continuing to meet your expectations. If you ever need assistance or have questions, our support team is always here to help!
Best regards,
1xBet Support Team
It is not just a betting platform; it's a ticket to endless fun and excitement! The range of games and markets is noteworthy, and the odds are always competitive. I've had some unforgettable moments with 1Xbet, and I can't recommend it enough!
Hello! Thank you so much for your fantastic review! We're thrilled to hear that you view 1xBet as more than just a betting platform, but as a source of endless fun and excitement. Our team works hard to offer a wide range of games and competitive odds, and it’s wonderful to know that you’ve had unforgettable moments with us. Your recommendation means the world to us, and we look forward to providing you with many more exciting experiences in the future! If you ever need assistance, don’t hesitate to reach out!
Best regards,
1xBet Support Team
I recently won a bet at 1bet and did a withdrawal request which the amount was deducted from my account but was never paid to me and I gave complaints to their help desk they keep telling me there's a technical issue that the money will be paid I should be patient. My experience makes me think they're fake and if they can fail to pay a meagre amount like that, if u win big they might even block ub
We are very sorry for the delay.
If the status of the withdrawal request is "Approved", then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to 14 working banking days depending on the system workload. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue.
If you have received a notification that the withdrawal has already been successful, but the funds have not arrived to your account, please contact info-en@1xbet-team.com and attach your account statement from the moment of withdrawal request to your e-mail. Our specialists will check the transfer and help you with the decision. Thank you very much for your request.
Being new to online betting, I found 1xbet's interface very intuitive and easy to use. The site is well-structured, making it simple to find specific games and events. Their tutorials helped me to get started quickly. The mobile app is particularly useful for betting on the go, offering all the features of the desktop version.
Thank you very much. We're so glad that your experience with our platform was smooth and enjoyable, and that you found both our website and app easy to use. We wish you success in your future bets!
1xbet offers a wide array of sports to bet on, far beyond just cricket and football. From kabaddi to tennis, they have it all. The platform is well-organized and the live betting section keeps me engaged. Payouts are processed swiftly, which is a big plus. Highly recommended for sports enthusiasts in India.
It's fantastic that 1xbet caters to such a diverse range of sports beyond the usual cricket and football. Kabaddi and tennis among others really broaden the betting options. With a well-organized platform, engaging live betting, and swift payouts, it’s no wonder you’re highly recommending it. Sounds like a solid choice for sports enthusiasts in India!
1xbet has the best cricket betting options for all the major tournaments including the IPL. The odds they offer are superior compared to other platforms. I enjoy the live updates and the diverse betting markets. Their app makes it easy to bet from anywhere. Customer support is also very responsive.
1xbet truly excels with its cricket betting options, especially for major events like the IPL. The odds are consistently better than what other platforms offer, and the live updates keep you in the loop. With a variety of betting markets and a user-friendly app, placing bets from anywhere is a breeze. Plus, their responsive customer support adds to the overall positive experience.
I've been using 1Xbet for a while now, and I must say I'm thoroughly impressed with their service. The sheer variety of sports available for betting is mind-blowing, and the odds they offer are simply unbeatable. Whether it's cricket, football, or tennis, you can always find exciting matches to bet on. The user interface is clean and easy to navigate, making the whole betting experience a breeze.
It’s great to hear that 1Xbet has been impressing you with its extensive sports coverage and unbeatable odds! The variety in sports and the ease of use with the clean interface really do make betting more enjoyable. Glad to know you're having such a positive experience with them!
So, on JUNE 17th night I made a deposit of 500 INR, Then another 1000INR and then another 500 INR, I never had a problem with the site before, so I just made the deposit, and even after 2-3 days after chatting with them, problem was not resolved, They ask me to send a screenshot and pdf statement. I send in an email regarding the issue with the screenshot's and the PDF of the transaction. They raised a TICKED NUMBER ******* and *******. I forgot about it, 3 months passed by, another problem happened, same thing, they raised ticked number *******.
Now when I asked the customer care about it AFTER 3 BLOODY MONTHS. He casually replied "
Prashanna
Dear user,
Your request has been sent to the corresponding specialists. Specialists are working under the request. Please wait. // 4*************". This is how its Going on with the 1xbet in india. TAKE YOUR MONEY AND KEEP IT. THAT's WHAT IT IS.
Hello,
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
Four days ago I deposit 10 usdt later i noticed that minimum deposit is 15 usdt so i did another deposit from binance same address same network but still nothing received in game ID
Pathetic customer service they knows everything but they will do this drama that they are checking details while after 4 to 5 minute they hang up and you have to make a call again repeat the same bullsh*t again Just now i call them 7 to 8 times and they did the same thing tell you to be with the line while after 4 to 5 minutes they just cut it i have edit this review again with another proof by clicking deposit now there deposit method is showing Errors this because of they are changing the Addresses Now So
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
I'm in diamond should be reward daily with my cashback and it has been 2 week nothing has been done. Email and contract customer service the response is u play not enough what do u mean by play not enough I have 9million point and my cashback is 0. Might as well disable ur betting service totally rubbish
Dear Customer,
Thank you for your contact and we apologize for the inconvenience caused. We understand that your time is valuable and appreciate your patience.
Our support team works around the clock to provide timely and quality assistance to all our customers. Usually the first response to your request takes no more than 5 minutes. However, during busy periods or when technical difficulties arise, this time may increase. We apologize for any delays and assure you that we are working hard to ensure that there are as few incidents as possible.
To resolve your issue more quickly and efficiently, our technicians will need a little more information, such as your unique identification number (ID). Please send this data to our support email or through the player’s personal account on the 1xbet platform website. This will help us quickly identify your account and understand the situation.
We sincerely hope that we can promptly resolve your issue and improve your experience using our platform. Your satisfaction and trust are very important to us and we will do our best to earn it back.
Thank you again for your patience and understanding. We strive to provide our clients with a high level of service and are always ready to help in any situation.
Sincerely,
1xbet support team
Ompany
1xBet is the worst company I have ever dealt with. Their customer service is atrocious; they never know what they are doing and always direct you to their email to avoid answering properly and buy time. They are scammers, plain and simple.
Whenever I tried to get help, I was met with AI-generated, copy-paste answers. They know exactly what they are doing: stealing money from customers. Despite winning, I couldn't make a withdrawal since they blocked the card withdrawal option and other methods I used. They kept giving me directions, but in the end, they disappeared.
Never try this scam company. Even if they let you withdraw a small amount, it's only to fool you. Once you deposit or win a big amount, they will never let you withdraw. I'm not even sure if they would allow a $10 withdrawal. All their casino games are controlled, and you will never win a dime.
It's better to help the poor than to give these hyenas any money. Avoid 1xBet at all costs.
Hello!
To be able to withdraw funds, you need to go through the verification process, which is a standard requirement for all players of our company. Verification serves to ensure the security of your account and conduct additional verification in case of suspicious transactions. We are extremely committed to protecting your account and your interests.
To successfully complete verification, please follow the instructions from the security service and submit the requested documents. Please ensure that the downloaded information and file format are correct. Only scans and photographs of original documents without processing in photo editors are accepted. Photos must be of good quality: taken on a neutral background, without glare, flashes or foreign objects in the frame, without fingerprints, with clearly readable text.
If you have any questions or require assistance, please contact our support team.
Have a good day!
Sincerely,
1xbet team
They are fraud if you will loose your money then ok if you win then they will blocked your id. You can not open your id with the help of any type of customer support
Hello!
To be able to withdraw funds, you need to go through the verification process, which is a standard requirement for all players of our company. Verification serves to ensure the security of your account and conduct additional verification in case of suspicious transactions. We are extremely committed to protecting your account and your interests.
To successfully complete verification, please follow the instructions from the security service and submit the requested documents. Please ensure that the downloaded information and file format are correct. Only scans and photographs of original documents without processing in photo editors are accepted. Photos must be of good quality: taken on a neutral background, without glare, flashes or foreign objects in the frame, without fingerprints, with clearly readable text.
If you have any questions or require assistance, please contact our support team.
Have a good day!
Sincerely,
1xbet team
Aapko kabhi ya withdrawal Milega nahi ye 101% hai, ye pahle Jaan lo aap.
Kabhi mat khelo is platform par totally fake hai aur froud hai.
Koi postive response nhi hai jisme bata skte hai ki aapka withdrawal ho jayega, sirf time pe rime le rahe hai
We regret that you have such doubts. You did not specify the reasons why you consider us cheaters.
However, we would like to emphasize that our company, 1xbet, holds an official license and undergoes regular checks, ensuring the fairness and reliability of our service.
Best regards,
1xbet Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team