business logo of 1xbet

1xbetReviews 1,152

4.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate 1xbet?
grey star
grey star
grey star
grey star
grey star

1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

quality
525
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Vishnu Q.
Unfollow Vishnu Q.
Share Review
Report Review

Instant cash withdrawals
November 27, 2024

I was stunned when I saw the assertion on the application screen a few days prior. When my stake was affirmed, it required only 90 minutes for my rewards to appear in my record. In additional confounded cases, you could need to hold on as long as three days, however, those issues are currently settled.

Date of experience: November 27, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for sharing your experience! We’re thrilled to hear that your stake was confirmed quickly, and your rewards appeared in your account in just 90 minutes. We understand that in more complicated cases, the process can take a bit longer, but we’re glad to know that any issues have now been resolved.

India
1 review
0 helpful votes
Follow Arun Z.
Unfollow Arun Z.
Share Review
Report Review

There are minor check concerns.
November 27, 2024

The latest event on which I accepted my assets included a deferral of a few days for check purposes. I was worried about the vulnerability encompassing the goal of the issue. It would have been advantageous for their specialized group to upgrade specific strategies and facilitate the interaction. Be that as it may, overall, I don't have huge complaints.

Date of experience: November 27, 2024
IxBet S. — 1xbet Rep
over a year old

Dear User,

Thank you for your valuable feedback. We understand that any delay, especially for verification purposes, can cause concern. Your patience during this process is much appreciated. We are constantly working to enhance our procedures to ensure faster and smoother transactions, and your input regarding potential improvements is important to us.

Kenya
1 review
0 helpful votes
Follow Peter I.
Unfollow Peter I.
Share Review
Report Review

Withdrawal speed
November 27, 2024

It's normal to initiate fund withdrawals via a traditional payment method. In more complicated cases, you might face a slight delay.

Date of experience: November 27, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for sharing your experience. We agree that initiating fund withdrawals through a traditional payment method is a common and straightforward process. However, we understand that in some more complicated cases, there might be slight delays. We appreciate your patience and assure you that we are always working to minimize such occurrences.

Ghana
1 review
0 helpful votes
Follow Halima V.
Unfollow Halima V.
Share Review
Report Review

Website languages
November 26, 2024

Thanks to appropriate customer support, local people in most African countries can place bets and carry out other activities in their native language, which makes them feel comfortable.

Date of experience: November 26, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for your feedback! We’re thrilled to hear that our customer support has been helpful and that we’re able to offer services in multiple languages to make users feel more comfortable, especially in African countries. We understand how important it is to have a seamless experience in your native language, and we’re committed to ensuring that all our users have the best possible support.

Ghana
1 review
0 helpful votes
Follow Felicia G.
Unfollow Felicia G.
Share Review
Report Review

Nice bonuses
November 26, 2024

It all starts with a 100% welcome bonus once my account is verified and funded. Aside from that, 1xBet offers great bonus terms in games, slots, and sports, which are based on user performance and good luck.

Date of experience: November 26, 2024
Kenya
1 review
0 helpful votes
Follow Taiwo J.
Unfollow Taiwo J.
Share Review
Report Review

Valueble tools
November 26, 2024

I only need to get into details to the fullest to utilize the best betting instruments and approaches to succeed. Now, following my six-year experience, I am on the cusp of becoming a betting expert. A week ago, I won $300 in a few simple clicks. I wouldn't have done that without 1xBet's expert support.

Date of experience: November 26, 2024
IxBet S. — 1xbet Rep
over a year old

Congratulations on your success, and thank you for sharing your journey with us! We’re thrilled to hear that your six years of experience have led you to become a more confident bettor, and we’re honored to be part of your progress. It’s great to know that our support team has played a role in helping you reach this level of success.

India
1 review
0 helpful votes
Follow Vinod Q.
Unfollow Vinod Q.
Share Review
Report Review

The last time I got my funds, it took a few days to ensure everything was in order. I was somewhat worried because it felt like the resolution was still pending. I think their technical team could have expedited some processes, but generally speaking, I have no significant complaints.

Date of experience: November 26, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for sharing your experience. We understand that delays in withdrawals can be concerning, and we truly appreciate your patience throughout the process. Our team is always working to improve and streamline these procedures, and your feedback is valuable in helping us achieve that.

India
1 review
0 helpful votes
Follow Nidhi D.
Unfollow Nidhi D.
Share Review
Report Review

Strong potential for victory.
November 25, 2024

I have achieved multiple victories with a minimal investment; however, my withdrawals have not yet been processed. Although it is merely a matter of hours, I prefer to retain some funds in my account until the right opportunity arises for a substantial payout.

Date of experience: November 25, 2024
India
1 review
0 helpful votes
Follow Avi B.
Unfollow Avi B.
Share Review
Report Review

A minor issue with withdrawals has prompted me to alter my pay-out method. Nevertheless, my funds are securely held, and I can access them whenever necessary. It is essential to submit a withdrawal request promptly to receive your funds quickly. The processing time varies based on the chosen method, typically taking anywhere from a few hours to several days; however, I have never experienced any deception in this matter.

Date of experience: November 24, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for sharing your experience. We’re glad to hear that you feel confident in the security of your funds and the reliability of our withdrawal process. We understand that processing times can vary depending on the chosen method, and we always strive to ensure timely and secure transactions.

Ghana
1 review
0 helpful votes
Follow Peter Y.
Unfollow Peter Y.
Share Review
Report Review

Verification simplicity
November 22, 2024

When I make the payout order, I usually submit several documents to complete the procedure. I have faced slight delays a few times, but professional customer support was there to help me through it. Thanks a lot, guys.

Date of experience: November 22, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for your feedback! We’re glad to hear that our customer support team was able to assist you during the payout process. While we understand that submitting documents can sometimes cause slight delays, we strive to ensure that everything runs smoothly. Your patience and trust in our support team are greatly appreciated.

Kenya
1 review
0 helpful votes
Follow Grace Y.
Unfollow Grace Y.
Share Review
Report Review

500+ football markets
November 22, 2024

I like placing bets on local football tournaments, yielding little profit. International competitions are much more interesting, meaning higher odds.

Date of experience: November 22, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for sharing your preferences! We’re glad to hear that you enjoy placing bets on both local football tournaments and international competitions. We understand that higher odds in international events can be particularly exciting and rewarding.

Ghana
1 review
0 helpful votes
Follow Halima O.
Unfollow Halima O.
Share Review
Report Review

Old-fashioned website
November 21, 2024

This is not a significant issue, but some users claim this aspect might negatively contribute to customer loyalty in the long run. It's all because modern people are keen on turning to established companies. The website outlook is crucial, and I hope they will make the necessary adjustments soon.

Date of experience: November 21, 2024
IxBet S. — 1xbet Rep
over a year old

Dear User,

Thank you for sharing your thoughts. We understand that the appearance and usability of the website play a crucial role in user experience and loyalty. While we strive to offer a comprehensive and functional platform, we value your feedback on how the site could be improved.

Your input is important to us, and we are constantly working on updates and enhancements to provide a better experience for all our users. We appreciate your patience and continued support.

Kenya
1 review
0 helpful votes
Follow Ruth V.
Unfollow Ruth V.
Share Review
Report Review

Great ROI
November 21, 2024

I mean the amount of money you put in compared to the outcomes. I keep the right balance between earnings and losses and always stay conscious without spending much.

Date of experience: November 21, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for your insight! It’s great to hear that you maintain a balanced approach to betting, carefully managing your earnings and losses. Staying conscious of your spending while enjoying the betting experience is key to long-term success, and we’re glad you’ve found that balance.

Ghana
1 review
0 helpful votes
Follow Garba U.
Unfollow Garba U.
Share Review
Report Review

English support
November 20, 2024

I wish they could have provided multilingual customer support, but this service is available in English only. The rest seems okay to me.

Date of experience: November 20, 2024
IxBet S. — 1xbet Rep
over a year old

Thank you for your feedback! We understand the importance of multilingual customer support, and we appreciate your suggestion. Currently, we offer support in English, but we’re always looking for ways to improve our services and expand options for our users.

India
1 review
0 helpful votes
Follow Rahul A.
Unfollow Rahul A.
Share Review
Report Review

Fraud site 1xbet
November 19, 2024

Deposited ******* through Axis mobile banking and reciever bank also Axis.For this transaction Utr /Reference won't generate. I asked bank manager he said they can track amount through time and date.But 1xbet customer support not giving proper answer and not tracking amount and so rude to me.This site is fraud site.Even I complaint in bank.Don't belive 1xbet third party deposit.

Date of experience: November 19, 2024
Support S. — 1xbet Rep
over a year old

Hello!

We apologize for the delay in crediting your deposit. Typically, funds are credited within an hour, but sometimes, due to the load on the payment system or bank, the process may take a few days.

If you haven't already contacted support, we recommend doing so through your account on the 1xbet website or in the app. Please provide all the details of your payment so that we can resolve your issue more quickly.

We appreciate your patience and are ready to help. Thank you for staying with us.

Best regards,
The 1xbet Team

Ghana
1 review
0 helpful votes
Follow Felicia W.
Unfollow Felicia W.
Share Review
Report Review

User-friendly website
November 19, 2024

The 1xBet website interface is convenient, which means positive user perception. I agree with customers who claim this bookie is better suited for expert users. Still, novices can feel confident while placing bets and carrying out other activities. I thought it would be hard for a female to get into details, but I had nothing to worry about.

Date of experience: November 19, 2024
Support S. — 1xbet Rep
over a year old

It's great to hear that you found the 1Xbet platform easy to navigate, even as a beginner! It's definitely important for any betting platform to cater to both expert and new users. If you need any help with anything else, feel free to reach out!

Kenya
1 review
0 helpful votes
Follow Comfort B.
Unfollow Comfort B.
Share Review
Report Review

Reputable bookie
November 19, 2024

It means no fraud, system cracking, or intentional money stealing, similar to scams. None of the mentioned scenarios are on.

Date of experience: November 19, 2024
Support S. — 1xbet Rep
over a year old

That's great to hear! It sounds like you're confident in 1Xbet's integrity and security. A trustworthy platform can really make a difference in your overall betting experience. If you have any other questions or need assistance with anything else, feel free to ask!

Ghana
1 review
0 helpful votes
Follow Hassan I.
Unfollow Hassan I.
Share Review
Report Review

Betting convenience
November 18, 2024

I often need step-by-step clarifications on the game rules. Placing sports bets requires more knowledge, and I am always concerned about how I fill out betting forms to start. If anything seems wrong, I contact the support team to resolve the issue.

Date of experience: November 18, 2024
Support S. — 1xbet Rep
over a year old

It's great that you have such a proactive approach to resolving any concerns with 1Xbet. Their support team should be able to guide you through any issues you're facing, ensuring you have a smooth and confident betting experience. If you ever need help with anything specific, feel free to ask!

Kenya
1 review
0 helpful votes
Follow Joy P.
Unfollow Joy P.
Share Review
Report Review

Average processing speed
November 18, 2024

Making the betting order may cause a two-hour delay in some cases. I am concerned about this, as I lost a few stakes this way. They needed to be deemed valid promptly, resulting in an insignificant money loss. Luckily, 1xBet support gave me a 100% refund despite making excuses. I appreciate it despite initial signs of shock.

Date of experience: November 18, 2024
Support S. — 1xbet Rep
over a year old

It’s great to hear that 1xBet’s customer support was able to step in and resolve the issue with a refund, even though there was a bit of frustration initially. Delays in placing bets can be really stressful, especially when you're working under tight timelines. Hopefully, this was just an isolated incident, and you can continue enjoying a smooth experience moving forward. If any issues come up again, don’t hesitate to reach out to support—they seem to have your back!

India
1 review
0 helpful votes
Follow Vijya A.
Unfollow Vijya A.
Share Review
Report Review

Initial deposit bonus
November 16, 2024

A 100% initial deposit bonus makes me delighted. Thanks to 1xBet, I can invest as much as I can afford and receive twice as much. I will use these funds to bet on football during the mid-week Champions League clashes.

Date of experience: November 16, 2024
Support S. — 1xbet Rep
over a year old

That 100% initial deposit bonus sounds like a great way to kick off your betting experience! With double the funds, you're in an excellent position to make the most of those Champions League mid-week clashes. Best of luck with your bets, and enjoy the excitement of the games! Feel free to reach out if you need any tips or updates.