I bought a gift from here for a friend of mine and she really liked it. Thank you for the good service.
Although my order has not been successful, the customer service assisted me very well and kept on updating me with my refund.
No response to emails. No contact, no refund. Out of pocket over $100!
Should not be allowed to trade.
Though they have not succeeded in arranging my approved article, yet they cooperate & succeeded in refunding my payment.
Immediate refund polite letters, customer service peole example worth tone
After three days I got my refund
Initiative in reaching out and giving updates. Delivery was also quick and smooth wothout troubles. Thank you!
Would really love it if you lower the price. I might buy a lot next time. And I tried to find yes to eye roller. Hope to have it soon
I am quite satified by the promptly reply to all the qeries and action taken, a very reliable online purchase platform.
Easy access. Free delivery. I wrote an email about the product and I have prompt reply. Nice and helpful customer services.
Good response over email, got money Refund when product was not delivered. Tracking was easy over mail than on the website.
Please never buy from this site!
They deliver some products, usually the cheap ones, and keep you waiting for months for the expensive ones, saying they will refund but never do. The delivery they do, for cheaper items, is to win your trust, I assume.
They will reply very POLITELY, from different accounts, under different names, very officially and rigidly, excessively calling from anonymous numbers to sound real, until you ask your money back for products you bought, but never received. They don't even let you know they will be late with them, you wait and wait and wait because the products you received, the cheaper ones, is a promise the others will come too. EXCEPT THEY DON'T. It's a red flag of course, but you paid, so it's too late.
They promise a refund, but never reply when the refund deadline is over: 30 days.
I WOULDN'T BE SURPRISED IF THE GOOD REVIEWS ARE TOTALLY MADE UP BY THEM or HIM/HER. THEY SOUND VERY POLITE AND DETAILED, DO YOU SEE THAT?
DON'T EVER BUY FROM THEM. PERIOD.
I am very happy with your service, very good service. You still follow up the deal even myself had already forgotten it. Thanks very much.
Orders were unable to fulfil due to the supplier being out of stock but they made a full refund of the purchase so no problem.
My order was cancelled twice, and i asked to refund my money that i didn't receive till now. Emails back and forth since November 2019.
Great product at a great price. Arrived in a short time frame. Would very happily order from these guys again.
I had great assistance from the customer support, product came on the agreed eta and I'm satisfied with the service.
My first package went missing, but action was taken to send a new package and to ensure it reached me.
Very pleased with the follow-up service after the 1st order was lost in transit. Will trade again with this company.
Ordered and paid for an item that the supplier couldn't ship. Excellent response and action to refund my money. Recommend to anyone. Thanks.
Super customer service, immediate responses. Quick and informative, and really going the extra mile.
Overview
1outlets.com has a rating of 2.3 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 546th among Discount Shopping sites.
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- Tarrytown, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members