This is the 1st time using your service, for far it has been easy and customer service rep was also very helpful and kind. Hoping we get the same experience with our shipping order. Thank you
So far everything has been great except for the quote I was sent said I could call and set up the shipping then when I called in after waiting on hold I was told I had to go online and set up shipping they could not do it over the phone.
Cost is great but I am concerned that my bike will not get here in time and that it will have scratch's and scrapes and it will not be covered?
I can't comment because the shipping process has not taken place. However your web site was excellent. MDB
I just Purchased a ride for my bike out of Rock Tavern, New York wishing the driver a safe drive, and my bike a safe ride. quote was fast as my booking
Bikes were delivered 1 week later than initially scheduled. Took 23 days for a 2000 mile shipment. The rest of the overall experience was excellent.
I emailed my order and waited 4-5 days and when I called to see when they would pickup they said it wasn't received. So now have to wait longer.
good so far ,very easy to navigate through.when the bike arrives i will send additional feedback.Thank you
The dispatch rep gave me a call giving me a status of the delivery which was very helpful. The day before, Sean gave me a call with his delivery schedule. On the day he was arriving we made a time to meet and the delivery took less than 15 minutes. The bike arrived in great shape.
The website could describe the pickup date a little better so consumers could understand better. However, the people on the phone were very helpful.
booking and phone contact was easy the true result will be when my bike arrives and that its in same condition it left cali in
The shipping is not yet done but so far I have a pleasant experience booking the shipment of my motorcycle. Perhaps when all is done I will once again have the opportunity express my thoughts and experience.
1aamotorcycles.com transported my motorcycle from Maryland to Texas as promised and very quickly. Pick up had to be re-scheduled a couple of times (first time was due to minor leak on the bike that I noticed a couple of days before the scheduled pick up date. I had to reschedule so that I could fix the bike. Second re-schedule was due to not enough bike skids being delivered to the transport team...not their fault.) Through out it all, 1aamotorcycles.com was professional, courteous and extremely helpful, even letting change the delivery address on short notice. The bike was delivered well within the time frame quoted and in perfect condition. Thanks, guys!
My experience thus far is great. Excellent ordering system online. As far as recommending you to others or how likely I am to buy from you again, I am unable to answer those questions until I take delivery of my motorcycle. I think those questions should be asked once the job has been completed. Thank you.
Just wanted to say Thank You for the excellent service. Great communication. Excellent tracking. Picked up and delivered with in the date windows.. Wouldn't hesitate to use you for future shipments.
Spoke with an agent on the phone before payment, and everything was explained excellently. Well done!
Recommend better credit card encryption on the website. Everything else is really user friendly and phone customer support was very helpful. Will use again (as long as my bike gets to me safe and sound).
Thank you a lot for the service you provided to me. I will use you and refer you again if I need to.
Excellent overall; straight forward shopping experience and responsive customer service. They are also knowledgable.
When I went to edit my shipping info the information from the 'Ship From' fields autopopulated the "Ship To" field and I almost messed up the specified delivery address. Recommend verifying the code doesn't make the same error for future customers.
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