Overview
1-800-GET-LENS has a rating of 4.3 stars from 1,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner and eye doctor. 1-800-GET-LENS ranks 6th among Contact Lenses sites.
Instant Feedback
Great Thanks this is a good product and they ship fast- appreciate the service
Products great. Easy to order.Arrive quickly. Never any issues.will definitely order again.
This company is amazing great help and awesome customer service
Amazing help very informative and very helpful with the website
Website is user friendly and prices are affordable. I will be using there services in the future
Super easy to order new contacts if you have a picture of your prescription!
My contacts arrived very rapidly. I would order from them again.
Easy to order, great service and timely arrival... will use again!
I am not reviewing this at all $$$$$$$$$$$$$$$$$$$$$$$$$$$
Great prices and service. I received my contacts within a week of ordering.
The contacts are great. I had a fast delivery and my son can see now.
Professional, courteous people who delivered my lens as promised.
I like the ease and convenience of this site, just dislike having to review after every delivery.
It's really great how easy it is to get my contacts! Really enjoy the auto renew!
Experience would be even better if there was free shipping and different delivery types.
1-800 Get Lens was an amazing experience and I will definitely be doing it again.
Quick delivery, no mistakes. Will order again for the great savings!
Business Highlights
- Brand name contacts at 50% off
- Large inventory of contact lenses
- Award winning customer service
Business History
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members