We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
I ordered a new CPAP mask from this company, this is my third or fourth, I believe. Always timely delivery and decent prices. No complaints at all.
They made a solid effort to get my doctor's office on-board. Thank you!
One item, described as able to be worn while wearing the CPAP mask, was marketed wrong. Can't wear it properly with the mask on. Otherwise, everything else about the entire process was perfect.
Over the ear straps wear out more than 1 pair every 3 months. Ordered 2 pair. They came within a week.
The order was delivered as promised in good order.
I received an email saying I could take 15% off filter kit replacements. I tried ordering two kits but when I got to check out I received an error message telling me to try again later.
I tired repeatedly for four days. Same result every time.
This is a waste of my time and bad customer service.
Fast shipping, no problems. Had everything that I needed.
I've been using a cpap machine for a very long time! I appreciate another source for supplies. Local health equipment is a bit to expensive. Price from this site seem more in line with my budget.
I needed a second CPAP and your company helped me look at the options and got the machine that I needed with the optional equipment.
My order and notifications on shipping were good. My short tube with mask holder was priced reasonable.
I would use them again for future orders
The person was very knowledgeable when it comes to the type of masks and machine we were looking at. She answered all my questions.
Easy to navigate, wide selection of items with exceptional delivery times. Highly recommended
I have placed a number of orders over the years and I'm always had prompt service and quick deliveries. I've never had any problems with my orders.
Ordered filter for SoClean machine and received them without incident and on time via mail.
I found what I needed and 1800cpap.com got it to me quickly and at an affordable price
Will definitely be ordering firm then again.
Received my order quickly and everything was in order and as expected. Definitely my supplier for all my cpap needs now and into the future!
Excellent service and very easy to work with. The supplies came very quickly.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com